Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

The products seem fine but it's a mixed bag in customer service. Generally ok but had some mental health disaster of a customer service rep who told me we "don't need customers like you & I'll cancel... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Habe sehr gute Erfahrungen gemacht. Die aktuelle Situation mit den astronomischen Steuern hat mich dazu gebracht hier zu bestellen. Es ist schon sehr beeindruckend zu welch günstigen Preisen ich h... Vis mer

Vurdert til 5 av 5 stjerner

Deutschsprachiger Support. Erstlieferung hängt noch immer beim Zoll. Kurz Support kontaktiert und noch am selben Tag ist ein erneuter Versand angestoßen worden, welcher innerhalb von 2 Wochen bei mir... Vis mer

Vurdert til 1 av 5 stjerner

Ich habe vor Monaten! die erste Bestellung aufgegeben und nie eine E-Mail mit den Zahlungsinformationen erhalten. Auf das Kontaktformular und die E-Mails (2 Support-Emailadressen; eine deutsche un... Vis mer

Informasjon om virksomheten

  1. Butikk med e-sigaretter

Skrevet av virksomheten

HiLIQ emerged from the time where the ever-growing E-Cigarette industry needs top-notch quality E-liquids with an honest price. HiLIQ is a direct and professional supplier offering all around services on all your E-Liquid needs. Aside from its promise to offer you the best quality E-liquid supplies, it assure you of saving as high as 50% from further payments you give easily to wrong suppliers who put tremendous extra pricing and hidden third (3rd) party charges on every bottle, making you to pay a premium price. At HiLIQ you don’t need to pay a premium price for a premium E-Liquids. We are on a mission to give you the highest kind of E-Liquids you and your customer deserves. Our prices are sure to rock your business and our end products are sure to amaze your high sense of taste. Sealed with the quality you can definitely depend, prices you can always approve and a clientele services you can continually count on, HiLIQ is the brand to trust.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(47)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Support Super

Support super, Packt kam ohne Probleme an…. Wenn ich nicotin base bestellt, wundert euch nicht darüber was drauf steht… es ist definitiv das was ihr bestellt😉

10. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

Hi there,

Thank you for your kind feedback. We are so glad you are happy with our product. If you need assistance in the future, feel free to contact us through live support.


Regards,
Max

Vurdert til 2 av 5 stjerner

Gemischte Gefühle

Ich war sehr positiv überrascht von dem Kundenservice, aber das Paket kam unvollständig an, so dass ich keine positive Bewertung abgeben kann

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

Thank you for your feedback. We're glad you were pleased with our customer service, but apologize that your order arrived incomplete.

To help us resolve this quickly, please share your order number and missing item to service@hiliq.com

We'll investigate and resolve the issue right away. We appreciate you bringing this to our attention.


Regards,
Max

Vurdert til 1 av 5 stjerner

2x Nikotinbase Bestellt 200mg 250ml und Aromen bekommen

2x Nikotinbase Bestellt 200mg 250ml ohne Aroma !!!!

Erste Bestellung: bekommen 250ml alovera Aroma

2. Bestellung: 1x Aroma Peach und 1x alovera AROMA 250ml bekommen

Brauch kein Aroma, habe inzwischen auch kein Geld mehr für NIkotinbase bestellen da ich Stellensuchen bin und habe nun 750 ml Aroma zuhause die man nicht riechen kann...

24. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

We're glad you received your product. To understand the product labeling, please contact our support team. We can provide you with all the necessary details. Rest assured you have received the correct items.


Regards,
Max

Vurdert til 5 av 5 stjerner

I just love this company!🙏 i took about…

I just love this company!🙏 it took about 2 weeks to arrive, but quality is so good! It was worth to wait:) gonna use only this in future, thats is. Thank you so much HiLiQ👊👌

3. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

Hello Aapo,
Thank you for your patience with the delivery time. We're always working to improve our shipping duration, but on top of that, we prioritize the safety of the parcel first.

We appreciate your support and look forward to serving you again in the future👌


Regards,
Max

Vurdert til 1 av 5 stjerner

Takes forever to arrive, do not use this company

Takes forever to arrive, called the customer help line for literally 2 days and not even answered and when I finally got to chat help line and explained how long I have waited and asked to cancel order was told to “read the laws, and good luck”

16. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

Hi Justin,
I'm Max from HiLIQ Global.


We apologize for the significant delay in your order, which was unfortunately impacted by recent local regulations in Australia. Due to these restrictions, we were only able to ship your order using a freight forwarder.

We understand that this has caused significant inconvenience, and we apologize for any frustration this may have caused.

We value your feedback and will work to improve our shipping processes in the future.

Vurdert til 5 av 5 stjerner

Deutschsprachiger Support

Deutschsprachiger Support. Erstlieferung hängt noch immer beim Zoll. Kurz Support kontaktiert und noch am selben Tag ist ein erneuter Versand angestoßen worden, welcher innerhalb von 2 Wochen bei mir angekommen ist. In Zukunft lieber den direkt den „teureren“ Versand wählen. Im Großen und Ganzen kann ich Hiliq vorbehaltlos empfehlen. Auch die Ware ist in einen Top Zustand hier angekommen und wird bereits konsumiert

22. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Habe sehr gute Erfahrungen gemacht

Habe sehr gute Erfahrungen gemacht. Die aktuelle Situation mit den astronomischen Steuern hat mich dazu gebracht hier zu bestellen.
Es ist schon sehr beeindruckend zu welch günstigen Preisen ich hier Aromen und Nikotin kaufen konnte.
Lieferzeit beträgt ca 2-3 Wochen.
Keine Probleme mit Zoll bisher.
Klare Empfehlung

25. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mit allem zufrieden

Trotz der angekündigten Lieferzeit war ich sehr positiv überrascht, die Ware bereits am 12. Tag nach der Bestellung in meinen Händen zu halten. Ich hatte mich auf eine doppelt so lange Lieferzeit eingestellt.
Für meine Bestellung habe ich die Option ausgewählt, dass sich der Händler um die Abführung sämtlicher Zölle/Steuern kümmert, was auch sehr gut funktioniert hat.
Die Ware selbst war sehr gut verpackt. Mit der Qualität bin ich zufrieden. Auch ein kurzer Austausch mit dem Support nach Lieferung der Ware verlief schnell und unkompliziert. Ich werde dort wieder bestellen.

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Hiliq are scammers

Hiliq are scammers. It is so many lies in their marketing and btw they will charge you in CNY, not in USD or EUR as they say.

9. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til HiLIQ

Svar fra HiLIQ

Hi there,
This is Max from HiLIQ Global.

We're sorry to hear that you feel misled. Could you please specify which claims you believe were inaccurate?

We want to assure you that we do accept payments in both USD and EUR. You can easily change your currency at the top of our website. Please let us know if you have any other questions or concerns.


Regards,
Max

Vurdert til 3 av 5 stjerner

Moyen de paiement douteux

J'ai déjà commandé à plusieurs reprises sur ce site sans problème mais voilà que...
Comme chaque année il proposent pendant 48h la livraison gratuite mais impossible de payer avec Mastercard (Testé 2 comptes). Par chat ils auraient un "problème" avec les cartes de crédit et me proposent un paiement par virement bancaire, ça semble très suspect!
PROBLEME: Si vous payez par virement vous n'avez aucune garantie, si vous ne recevez pas votre commande votre argent est PERDU sans recours possible!
Order nr: EN23027591 (Test1) and EN23027606 (Test2)

9. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Das Nikotin hat einen seltsamen…

Das Nikotin hat einen seltsamen Pfeffrigen, drückdenden Geschmack. Ich kann nicht empfehlen hier zu kaufen, dann doch lieber die kleinen Flaschen. Der Support ist sehr schlecht, fokussiert sich auf dinge die nicht relevant sind, und wird unfreundlich.

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They're amazing.

Very mixed reviews here so i was anxious about ordering from here but i am so happy that i did.

First of all, the nic is really good quality. It has no bad taste or anything like that. I ordered the 200mg one and was pretty worried about it but I'm so pleasantly surprised. Didn't arrive orange or oxidised.

Second, the customer service. Erik has been amazing. During their live support hours, instant replies. I've had multiple problems from my side with paying because of my bank and he offered one solution after the other. I've contacted them multiple times regarding different things and he's always been so helpful.

Honestly my man Erik needs a pay raise he's been great, and I'll definitely be ordering again

4. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service!!

Before I placed an order on hiliq website, my didnt receive my package within one week. This is my first time ordered from them. I read about some bad reviews on this site..... so didnt expect a lot. I contacted the customer service. They were very patient and wrote back many emails informing me of the tracking info. Their staff contacted the courier and wrote back to me the progress of every step taken to find my parcel. I already lost hope tbh, since one month passed and the shipping company said they knew nothing about it. But then after a week I received their email informing me of the moving tracking info, and finally I received my package.

The most impressive is that they didnt forget my order and keep hlping me find it even this was only a small order. Really grateful to their attitude and service!

24. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Wasted money.

Used hiliq for yrs and never really had a problem but the last big buy I did for nic is all yellow/brown, oxidised and peppery. Absolutely disgusting. What a waste of money.
Will stick with the nz vendors for far better quality.

24. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wanted to buy some e-juice

Wanted to buy some e-juice. Everything was fine until I saw the invoice. Prices were different and my order was totally different. When the delivery was cancelled (because of their faulty documents), they blamed me for that. We have come with an agreement on 50% refund (I had enough of them already, so I just wanted to get rid of them quickly) in about 2-4 weeks. It's been 3 months now - still no refund. So yeah, asian scammers who can't even partially speak english and their every e-mail is a guessing what they meant.

Also funny thing - I was in touch with them all the time and got this line - "Why never contact us and do this?Did you only think you own?".

Do NOT buy from them.

13. juni 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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