Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered a monitor on September 15th (Order ID: HL1885), and after nearly 10 days, no monitor and no adequate response from customer service. I had to reach out multiple times, only to be told the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I accidentally entered the wrong delivery address (moved house that week) and despite it being entirely my fault the customer service people were excellent! They rearranged delivery as soon as i... Vis mer

Vurdert til 5 av 5 stjerner

I bought a Samsung Air Dresser, but unfortunately, it stopped working due to a fault just a few days after purchase. I reached out to the customer service centre, and they promptly replaced it with a... Vis mer

Vurdert til 5 av 5 stjerner

Bought a Samsung monitor as it was in the sale. Arrived in good protected packaging. All plugged up and switched on fine so far no problems. Numerous of leaflets came with it and set up guide with w... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

As an exclusive reseller for Samsung V.I.P. partners, HiiLIFE provides a one stop shop for all Samsung products inclusive of AV, White Goods, TV and Air Conditioning. From conception to installation, HiiLIFE covers all of our customers requirements and provides a seamless service to allow streamlined and simple project delivery.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

26 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Poor Service Delivery. May be scam.

I ordered a monitor on September 15th (Order ID: HL1885), and after nearly 10 days, no monitor and no adequate response from customer service. I had to reach out multiple times, only to be told the monitor was damaged in transit. They promised a refund yesterday, but nothing has been received, and they have ignored all my follow-up attempts.

At this point, I’m suspicious of their positive reviews on this platform. The reviews are not a lot so the website itself might even be the scam.

24. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Hii Life

Svar fra Hii Life

Thank you for your feedback.

We sincerely apologize for the inconvenience caused by the issues with your order. As discussed during our recent call, we have processed a full refund, and we believe the matter has now been resolved. However, if you find that this is not the case, please do not hesitate to reach out to our team, and we will be more than happy to assist you further.

For context, your order experienced an unusual situation where an end-of-life product was damaged in transit and returned before delivery by our logistics team. Since the item was no longer available, we initiated a refund process. Unfortunately, this process took longer than expected due to a PayPal payment dispute that was raised. We understand this led to a delay, and we are actively reviewing our procedures to prevent such occurrences in the future.

Vurdert til 5 av 5 stjerner

Very pleased with my purchase…

Very pleased with my purchase experience with Hii Life, David from sales was very helpful in assisting me with my order. Overall it was a smooth transaction. Delivery arrived on time.

12. april 2024
Vurdert til 5 av 5 stjerner

Best customer service I’ve ever had!

I accidentally entered the wrong delivery address (moved house that week) and despite it being entirely my fault the customer service people were excellent! They rearranged delivery as soon as it was possible for the to do so with no extra cost to me! They kept me updated throughout the entire process without me having to ask once, which shows how good their customer service is!

The product arrived quickly (next day) after it was rearranged (didn’t even pay for next day delivery I don’t think). It’s exactly what I ordered, brand new, and packaged well to avoid any breakage.

I will absolutely use this company again purely because I trust that if anything happened I’d have no issues getting it resolved!

14. mars 2024

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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