Do not buy! The worst customer service I have ever experienced. Chug lid broke. Two months later they agreed to replace but after three more months sent the wrong part! I managed to get an AI apology... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Customer Support is non existent. Sent 4 emails to their Supprt site, no response. Got our Pro2 at UCI Urology Dept during kidney Stone Seminar. I have advised UCI of the lack of any response and t... Vis mer
I purchased the HidrateSpark PRO 2 Smart Bottle from Apple UAE on August 29, 2026, for AED 299. Unfortunately, the Straw Lid makes an extremely loud and annoying whistling noise every... Vis mer
I have purchased several versions of Hidrate bottles through the years, including giving to friends. The newest version is very defective. The sensor “puck” will not stay attached to the bottle. I h... Vis mer
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Pretty awesome for a water bottle
Pretty awesome for a water bottle. The app works and does everything you would expect. A must have for those that want to track their water consumption.
10. juni 2021
Anmeldelse skrevet uten oppfordring
Fantastic Service, Ultra-high Quality Product
I purchased my first bottle in February. Excellent build quality. It feels sturdy and I imagine it will keep forever. Easy to configure and integrates seamlessly with Apple's HealthKit and other apps. The service quality of this company is also outstanding. I had a minor issue with the lid, the hinge pin came loose and fell out. I am sure they're figuring this out, but I made one call and within 24 hours they had sent out a replacement lid. You cannot ask for more than that. Great company, great product, and their commitment to service is noteworthy!
15. april 2021
Anmeldelse skrevet uten oppfordring
Great bottle & customer service, despite a few issues with the steel
I have purchased 3 Hidrate bottles so far, 2 spark 3’s (1 to use, 1 to wash) and 1 steel. The 3’s worked great & definitely helped me increase my water consumption!! But I love ice cold water, so this was my main gripe with that version. When they released the steel, I was so happy, but I have had a lot of problems with it giving inaccurate readings. Customer service have been great, but I have had to do a lot of resets & (attempt) to record other data. I totally get why, but a pain when I barely get 5 secs to myself (I am mum to a 3 year old, who hates me touching my phone!). They have now replaced my puck, so fingers crossed my readings will be accurate again! I will update this review if I have any more problems, but this is a great bottle that increases water consumption & they have great customer service.
8. oktober 2020
Anmeldelse skrevet uten oppfordring
This review is purely based on the fact…
This review is purely based on the fact that they don't ship outside the US. 4 years have passed since HidrateSpark first started on KickStarter, and they STILL don't offer shipping outside US, although thousands of other US-based companies does... I've been waiting since 2016 to be able to buy this, but I am done waiting. I'll find another smart water bottle that does send to my country.
29. januar 2020
Anmeldelse skrevet uten oppfordring
I like the product!
I like the product! Fast customer service. Overall a happy customer.
16. november 2016
Anmeldelse skrevet uten oppfordring
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