Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My experience with the Hiboy has been awesome! Great bike and I drove in very difficult conditions. When I experienced some problems the Hiboy team were there to support my repair and offered gre... Vis mer

Vurdert til 5 av 5 stjerner

Seemless transaction with quick shipping! Bike came in bulletproof packaging and was a breeze to unpack and setup! My second purchase from Hiboy...bought a P6 last year and that experience was equ... Vis mer

Vurdert til 5 av 5 stjerner

Amazing! Nancy and the company have always gone above and beyond, Exceptionally pleasant and professional. We have been customers with Hiboy for a few years and Have purchased 4 of their P6 bikes.... Vis mer

Vurdert til 4 av 5 stjerner

Great product, priced well, excellent communication but carrier (UPS) is vague non committal on firm delivery dates and dumped the scooter at our gate where it could easily have been stolen. Great pr... Vis mer

Informasjon om virksomheten

  1. Sportsbutikk
  2. Forhandler av elektriske motorer
  3. Elektronikkbutikk
  4. Utendørs sportsutstyr

Skrevet av virksomheten

Hi there! We’re Hiboy Canada. With a deep commitment to green commuting, Hiboy has specialized in producing electric bikes and scooters for the past five years, striving to enhance both the riding experience and service quality. We operate from local Canadian warehouses, offering flexible return policies and partnering with an expanding network of retail distributors. Our successful launch in Canada is only the beginning—our goal is to bring Hiboy to the world. Join us in creating a brighter, cleaner future for all! Products: Electric Scooters and Electric Bikes Website: https://www.hiboy.ca/ Focus: Affordable and convenient electric transportation for commuting or exploring


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

369 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My experience with the Hiboy has been…

My experience with the Hiboy has been awesome!
Great bike and I drove in very difficult conditions.
When I experienced some problems the Hiboy team were there to support my repair and offered great tec advice.
Bike is back on the road for next adventure
Very much recommend them
Regards Dan

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service!

Excellent service!! This is our 3rd purchase with HiBoy. Their service is just amazing!! Recommend 100%

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very great service ,they were very…

A very great service ,they were very understanding and listened to all my concerns,take the time to examinate my documents and answer very fastly and precisely,I have nitging to complain about their services 6/6

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am a huge fan of the Hiboy brand

I am a huge fan of the Hiboy brand. The bike is so much fun to ride, and it is a pretty solid bike. It looks good and performed well in most terrain. The service is exceptional, they are quick to respond to help with any concerns and they stand by their warranty.
Thank you Hiboy.

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing

Amazing! Nancy and the company have always gone above and beyond, Exceptionally pleasant and professional. We have been customers with Hiboy for a few years and Have purchased 4 of their P6 bikes. The bikes have been fantastic. Any issues we have had over that time have been solved quickly. I would highly recommend this company for their bikes and integrity in customer service. You wont be dissapointed with this company.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have a two year old p7

I have a two year old p7. The controller would no longer register the speed and the screen had an issue. Not great for a fairly new bike.
I emailed Hiboy and did get very good service from Cherry. She arranged for me to buy a new part and have it shipped and it did the job.

1. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Seemless transaction

Seemless transaction with quick shipping! Bike came in bulletproof packaging and was a breeze to unpack and setup! My second purchase from Hiboy...bought a P6 last year and that experience was equally as good. Looking forward to a summer of fun riding with my wife. Thanks again!!

25. mars 2026
Vurdert til 5 av 5 stjerner

Hiboy.ca service and support

Last June I received delivery from Hiboy.ca of the new edition of the X300 electric scooter. Packaging was superb and safe from any damage in the shipping process. Wonderful easy assembly procedure. Operation and quality of the product was excellent.
After a few weeks of normal use I accidentally cut into the throttle switch wire as I was trimming some tape I had applied. I messaged Hiboy.ca customer support and related the problem and the response was immediate to help rectify my problem. I was able to make a personal connection with a most wonderful support agent. Over the period of having my X300 scooter I have received promt , professional, personal services, advice and direction.
I personally thank the whole support team and in particular, Nancy who has become a very special part of my rewarding experience with Hiboy.ca.
Thank you to Hiboy.ca support team for backing such a wonderful product.

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great bikes and great service at a fair price.

Wow, where do I start? The Hiboy EX9 bikes my wife and I got last fall are such a hoot. They are powerful, quick, easy to charge and a breeze to maintain. One of them came with a couple of small issues but Claire in customer service responded to my concerns and was a pleasure to deal with. She made sure that replacement parts were sent out to replace the ones that were not functioning up to their potential and even followed up to make sure that I had received them and the problems resolved.

Would I buy them again? In a heart beat. In fact at this time we are looking at getting a couple more for our daughter and son-in-law. Why not turn it into a family affair.... Dan

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had originally purchased a scooter…

I had originally purchased a scooter from Hiboy because I found that their parts and services were easily accessible unlike many scooter brands on the market.

I had purchased a scooter for use of employees to distribute flyers for my business. It has allowed my employees without licenses to get around freely, in fact, sometimes faster than a car in the city of Toronto.

I had unknowingly ruined the battery in my scooter by improperly, storing it for the winter. I contacted Hiboy for clarification and they without hesitation. Sent me a brand new battery within days of the request.

Any scooter brands on the market offer fast scooters, but when they break or if they fail and it comes to fixing it. Most are unreachable with no customer service.
The customer service offered by Hiboy is unmatched. I will definitely purchase a scooter from them again. In fact I have been considering electric bikes for myself of my partner, and I will look no further than Hiboy.

I recommend their products to everybody, if you’re looking performance, quality and trusted branding, Hiboy is your one stop shop!

1. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great product

Great product, priced well, excellent communication but carrier (UPS) is vague non committal on firm delivery dates and dumped the scooter at our gate where it could easily have been stolen.
Great product but UPS left a bad taste in our mouths (no accountability).

25. mars 2026

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