I tried their medication All it did was give me a bad headache for at least 2 days. Trying to cancel the subscription after that was a pain in the butt. There's no easy way to do it and they lock you... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What I value most is having access to real clinicians instead of guessing my way through online forums. Whenever I've had a question, I've been able to get a professional answer rather than random int... Vis mer
What stood out most was the convenience. Between work, family responsibilities and travel, finding time for appointments isn't easy. This simplified the entire process.
The educational content was surprisingly solid. It answered a few questions I'd been too embarrassed to ask anyone.
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
These people are crooks
These people are crooks. This med did not work for me so I tried to cancel my very expensive auto renewal. That is impossible online. Spent 3 hours in chat with a CSR who assured me that my 'membership' had been canceled. They still billed my credit card. They are crooks.
I tried their medication All it did was…
I tried their medication All it did was give me a bad headache for at least 2 days. Trying to cancel the subscription after that was a pain in the butt. There's no easy way to do it and they lock you in for as much as they can so I'd be very careful and pay very close attention to the subscription cuz it auto renews and it's more expensive the second time around
The educational content was…
The educational content was surprisingly solid. It answered a few questions I'd been too embarrassed to ask anyone.
What I value most is having access to…
What I value most is having access to real clinicians instead of guessing my way through online forums. Whenever I've had a question, I've been able to get a professional answer rather than random internet opinions.
done in just a few minutes
The online visit only took a few minutes and didn't interrupt our day at all. That's probably the biggest advantage compared to booking traditional appointments.
They never to respond to phone calls or…
They never to respond to phone calls or emails. Keep auto shipping when they said they would not
The product works, WAY too expensive
The product was ok. Nothing better than Sildenafil. It tastes absolutely horrible. The major issues I have is $25 a dose on intro price then $40 a dose. Thats way out of line. The other issue is their shady “cancel anytime” bullshit. They’re very sleazy when it comes to cancelling. The instructions on how to cancel are bogus. They lead you to a dead end. There is no cancel button anywhere on their site. Customer service is the ones feeding you the obstructions. They will not cancel.
This stuff works for the most part but, there are far better, much cheaper, and easier to deal with options.
These guys suck and should be put out of business.
I'd looked into countless products…
I'd looked into countless products online but never really knew what was worth trying. Speaking with a clinician through heroMD felt like a much smarter approach. Instead of guessing, I received a treatment plan that actually suited my situation and the process couldn't have been much easier.
I wasn't sure if online treatment would…
I wasn't sure if online treatment would feel impersonal but the experience ended up being the opposite. Communication was timely and the medical guidance felt individualized.
privacy done right
The privacy aspect mattered a lot to me. Everything from the consultation to delivery was handled discreetly, which made the experience much less stressful.
Finally a simple process
Sometimes healthcare systems make simple things unnecessarily complicated. This service seemed designed to remove as much friction as possible.
worth encouraging him to try
My partner had been putting off getting help for months. What finally convinced him was how easy the online consultation looked. The clinician answered his questions without making him feel embarrassed and the treatment has been a positive change for both of us.
Surge works quickly enough that I don't…
Surge works quickly enough that I don't feel like I have to structure my entire evening around it. That flexibility has made a huge difference.
refreshingly professional approach
It was refreshing to see a men's health company that actually focuses on medical guidance rather than making unrealistic promises. The messaging felt honest and professional.
What stood out most was the…
What stood out most was the convenience. Between work, family responsibilities and travel, finding time for appointments isn't easy. This simplified the entire process.
One thing I appreciated was not being…
One thing I appreciated was not being pressured into buying immediately. I spent a few days reading through information, came back later and the process picked up right where I left off.
easier than I imagined
I put this off for way longer than I should have. Once I finally went through the consultation, I realized the process was nowhere near as awkward as I'd built it up to be in my head.
fits into my schedule perfectly
I work long hours and the last thing I wanted was another appointment squeezed into my schedule. Being able to complete everything online in a few minutes was a huge advantage.
Very easy to sign up and start…BUT.....
Very easy to sign up and start shipments on line. Cancelling is a whole other story. Online suggestion described selecting a menu option which simply does not exist. ChatBot is more than useless and voiceline goes straight to voicemail, stating no associates are available. Very shady.
The customer service team was…
The customer service team was incredibly patient when I contacted them about changing our delivery address. They handled it quickly and kept us updated the whole time.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








