I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processe... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processe... Vis mer
Selskapet har svart
Excellent customer service.. arrived within 24 hours and an absolutely gorgeous ring. I haven’t taken it off yet! Great value for money, I have seen similar rings at a much higher price. I would defin... Vis mer
Excellent experience. Received quickly. I bought cufflinks, made from genuine Spitfire parts, for a birthday present. They are beautifully made and the recipient was delighted with them. I chose th... Vis mer
Excellent .. communication, delivery, presentation and the history/background. Spitfire neck chain is xmas gift and know he will love it The ring is unusual with the shell .. another gift that... Vis mer
We are Zoe and Louise at Hepburn & Hughes. We create handmade jewellery in Sterling Silver using salvaged material, iconic ceramics and Art Deco styles, for both men and women. We pride ourselves on good communication with our customers to provide a first-class service.
Platt, TN15 8JX, Sevenoaks, Kent, Storbritannia
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This item was much nicer than the pictures and was shipped very quickly. Thank you for your great service and wonderful item!

Svar fra hepburnandhughes.com
I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processed very quickly.

Svar fra hepburnandhughes.com
Great as usual good quality chain at a reasonable price. Well packaged and a prompt delivery keep up the great work love your products as do my wife and daughter.

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Beautifully presented
Arrived on time and came with a certificate of authenticity and a gift box
Very happy.

Svar fra hepburnandhughes.com
Really poor service - the price offered at checkout kept jumping up vs an e-mail offer I was sent the night before, no one answered the phone numbers provided and no one replied to the e-mail I sent after placing my order at the (now) higher price, which I had to do as this was a gift. Clearly they are using some kind of dynamic pricing algorithm and that feels exploitative.

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Very speedy delivery and beautiful earrings I purchased for a birthday present.

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Bought this for my wife's recent Birthday and she loved it and has worn it ever since, so I'm happy!

Svar fra hepburnandhughes.com
Item arrived on time and was exactly as described.
Beautiful piece of jewellery and delivered on time, the packaging could have been better as I had to find my own nice bag to put the small box and separate certificate and cloth cleaner in, I feel for the price a simple but nice velvety bag or something could have been provided rather than the cardboard delivery box, but recipient very happy! Will order from here again,

Svar fra hepburnandhughes.com
As a very happy returning customer, I rate H&H 5 stars. Great products, great service and super nice people to deal with.

Svar fra hepburnandhughes.com
My item came on time, which is getting rarer from online orders
I was pleased with the packaging, the item I ordered was as expected and it looks great
Very happy
The website was very easy to use, self/explanatory, with excellent pictures. I liked that they showed a model wearing the pendant I was considering, so I could judge the size of it. Communication was timely and shipping to Canada was surprisingly fast.
Gorgeous amethyst necklace, beautifully packaged and received very quickly. Delighted with purchase.
As always the items I bought were superb, and they arrived swiftly and well packaged, I can highly recommend Hepburn & Hughes
Excellent .. communication, delivery, presentation and the history/background.
Spitfire neck chain is xmas gift and know he will love it
The ring is unusual with the shell .. another gift that will be adorned and shown off.
Cannot recommend highly enough.
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