Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The team is so supportive! We've been using Hello Report for a while and recently shifted a portfolio of properties from one company into another, and the transition felt really confusing in so many r... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skytjenester

Skrevet av virksomheten

Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best Software Company

The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the issue is they are always give everything they have to sort it out for you and they are friendly polite and always happy to help. Special thanks to Usman who was able to help me recover old data from previous inventory, this has helped out so much.

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Kelly,

Thank you for taking the time to leave us such a great review of Usman, our software and the team!

We are glad we could help and I will be sure to pass this message on.

HelloReport Team

Vurdert til 5 av 5 stjerner

Usman is always so helpful

Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always seems to be Usman I get on chat so he has helped me many times. If anyone in the office has an issue with hello report we say 'ask Usman' It's great to have him on hand.

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Claire,

Thank you for taking the time to leave us such a glowing review for Usman.

We are glad he could help and I will be sure to pass this message onto him!

HelloReport Team

Vurdert til 5 av 5 stjerner

Great customer service

Usman dealt with two issues I had today, and they were both fixed very quickly. Great service

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Jane,

Thank you for taking the time to leave us such a great review of Usman!

We are glad we could help and I will be sure to pass this message onto him!

HelloReport Team

Vurdert til 5 av 5 stjerner

The team is so supportive

The team is so supportive! We've been using Hello Report for a while and recently shifted a portfolio of properties from one company into another, and the transition felt really confusing in so many regards EXCEPT with Hello Report. Liam made the process all so simple and it really was an easy tick off my to-do list and a weight off my shoulders. Really great product too - user friendly and I love that tenants can also add any issues to the report before signing off, if they feel it's needed.

4. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Abagail,

Thank you for taking the time to leave our team and product a glowing review.

We are glad we could help and I will be sure to pass this message onto the team.

HelloReport Team

Vurdert til 5 av 5 stjerner

Highly recommended

The inventory software is great, easy to use and flexible. The support team is fantastic, so quick to respond and always happy to help. Special thanks to Usman who puts up with my repeated requests for old data recovery!

14. januar 2026
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Svar fra HelloReport

Hi,

Thank you for taking the time to leave a brilliant review.

We are glad Usman has continued to go above and beyond to help your queries. I will be sure to let him know.

HelloReport Team

Vurdert til 5 av 5 stjerner

Once again

Once again, Usman has come to my rescue and helped me out of a sticky situation after I made a mistake. Prompt and patient, he always makes me look good to my clients! Thank you!

23. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Steffani,

Thank you for taking the time to leave us such a great review of Usman.

We are glad Usman has continued to go above and beyond to help and he is an integral part of our team. I will be sure to let him know.

HelloReport Team

Vurdert til 5 av 5 stjerner

Exceptional Support from Usman at Hello Report

I’ve had the pleasure of working with Usman from Hello Report for some time now, and I can honestly say he is outstanding. As the main software support and tech help guy, Usman consistently goes above and beyond to solve any issue I encounter.

He is not only highly knowledgeable and skilled with the software, but he is also incredibly patient and thorough in his explanations. No matter how complex or unusual the problem, he takes the time to ensure I fully understand the solution and feels confident moving forward. His professionalism and dedication make him a true asset to the Hello Report team.

What stands out most is that Usman always responds promptly and with a genuine willingness to help. It’s rare to find someone who is so approachable, reliable, and proactive in providing support. Thanks to him, I know I can always rely on Hello Report’s services without any stress or frustration.

Usman has made my experience with Hello Report seamless, and I honestly don’t know what I would do without his support. I’ll always need his expertise, and I’m grateful for everything he does.

Thank you, Usman, for your patience, knowledge, and unwavering help, you truly make a difference.

Nathan

11. desember 2025
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Svar fra HelloReport

Hi Nathan,

Thank you for taking the time to leave us such a glowing review of Usman.

We are glad Usman has continued to go above and beyond to help and I will pass this message onto him.

HelloReport Team

Vurdert til 5 av 5 stjerner

Usman on the web chat was super nice

Usman on the web chat was super nice, quick and helpful. Would recommend him any day!

4. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi,

Thank you for taking the time to leave us such a great review of Usman!

We are glad we could help and I will be sure to pass this message onto him!

HelloReport Team

Vurdert til 5 av 5 stjerner

Liam has been brilliant

Liam has been brilliant, has really helped a lot and gone above and beyond , really cant thank him enough

21. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Michelle,

Thank you for taking the time to leave us such a great review!

We are glad Liam could help and I will be sure to pass this message onto him.

HelloReport Team

Vurdert til 5 av 5 stjerner

great service great software

Damian made our process of setting up and learning the software seamless thanks !

7. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi,

Thank you for taking the time to leave us such a glowing review!

We are glad we could help and I will pass this message onto Damian.

HelloReport Team

Vurdert til 5 av 5 stjerner

Liam Lingard helped with my query…

Liam Lingard helped with my query efficiently and promptly, keeping me updated at every stage until my issue was resolved.

Very impressed with his customer service.

Thank you :)

17. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Brady,

Thank you for taking the time to leave us such a great review!

We are glad we could help and I will be sure to pass this message onto Liam.

HelloReport Team

Vurdert til 4 av 5 stjerner

Usman took his time helping me fix my…

Usman took his time helping me fix my issue & was actively replying in a timely manor. The only reason my review isn't 5 star is because a call could've resolved my issue quicker but a call wasn't available.

10. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Ryan,

Thank you for taking the time to leave us such a great review!

We are glad we could help and I will be sure to pass this message onto Usman!

HelloReport Team

Vurdert til 5 av 5 stjerner

Easy to Use

Exceptional piece of software for all residential lettings. Easy to use and doesn't leave you doubting yourself when it comes to documenting areas of the property.

31. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi,

Thank you for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Vurdert til 5 av 5 stjerner

Excellent and easy to use platform

Excellent and easy to use platform, great customer service and prompt responses on live chat.

24. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Martin,

Thanks so much for your positive review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Vurdert til 5 av 5 stjerner

Great support team

The support team at Hello Report have been amazing in particular Osman. He helped me recover data that accidently deleted. Response times were great, he came back to me at the times promised and resolved the issue. Great work, thank you.

19. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Vurdert til 5 av 5 stjerner

Helpful & Prompt

Usman was really helpful and promptly helped with my enquiry. Always helpful when ever we need him.

1. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Becky,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport

Vurdert til 5 av 5 stjerner

Very Fast Service & Response time

We have used Hello Report for the last couple of years since moving from a previous Inventory company and I have to say there response time to any requirement we have had has been nigh on instantaneous. Shout out to Usman who always goes above and beyond to resolve issue's fast.

16. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til HelloReport

Svar fra HelloReport

Hi Marcus,

Thank you for taking the time to leave us such a great review!

We are glad you're enjoying HelloReport so far and will be sure to pass this message onto our lovely Usman!

HelloReport

Vurdert til 5 av 5 stjerner

we have worked with Hello report for…

we have worked with Hello report for the last two months. I have no bad comments to make regarding their services or the platform. if we have had any concerns or require assistance they are on it from the start.

27. mars 2025
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Svar fra HelloReport

Thank you for your fab review!

We are so glad that you are enjoying HelloReport so far :-)

Vurdert til 1 av 5 stjerner

Doesn't work

Awful system. I've used this when moving into two properties, and both times it hasn't let me submit any disputes to the property.

I submit all the photos of my disputes and get to the final page, and it just says 'submitting' for hours. Tried this multiple times and got the same issue.

Obviously just a scam so you can't dispute anything and get stung at the end of your tenancy when you try and get your deposit back.

Poor customer service as well. He tried to tell me that it was my 'wifi speeds' when I have over 450Mbps upload speeds.

7. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Hi Frankie,

We’re sorry to hear about your experience and understand how frustrating this must have been. We take your feedback seriously, and we’re working on improving our system to prevent issues like this in the future.

Regarding our customer service, we apologise that our response didn’t meet your expectations. Please reach out to us at hi@helloreport.co.uk, and we'd be happy to investigate further and assist you.

Thank you for bringing this to our attention.

HelloReport

Vurdert til 5 av 5 stjerner

Usman from Hello Report team has been…

Usman from Hello Report team has been very helpful and fast resolving the issue for me. it saved me hours of work i would have done otherwise. Very polite and nice, thanks so much!

25. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HelloReport

Thank you for your lovely review, Ilona!

I will be sure to pass this onto Usman for you, he is a star.

HelloReport

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv