First time trying it... oversea may be more difficult than domestic . Quick responses were awesome! You did your best.... better try next time. 😁
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Jeg handlede i sidste uge i Axel, hvilket var så god en oplevelse at jeg føler mig nødsaget til at dele den. Jeg kommer ind i butikken efter en ny jakke til vinter. drengene inde i butikken tager supe... Vis mer
Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote
Selskapet har svart
Axel was able to save me $20 on my Southwest flight to San Francisco. I was surprised that my savings came directly from the airline. They also advertise having some great hotel deals, but haven't... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Axel
Skrevet av virksomheten
Axel is the AI travel agent that tracks your flights and hotels and gets you paid when prices drop. Members pay thirty five dollars a year and Axel works in the background to secure savings all year long. Once you book a flight or hotel, Axel monitors the price around the clock, identifies real repricing opportunities, and claims the savings for you automatically. Your reservation stays the same, you get money back, and Axel handles the entire process without any effort on your part.
For flights, Axel uses your booking details to request a repricing credit directly with the airline. The itinerary does not change and the savings are refunded to you. For hotels, Axel finds the same stay and dates at a better price and offers it to you through Axel so you can rebook at the lower rate. Travelers no longer need to refresh websites or keep track of shifting prices. Axel takes care of it.
Users can message Axel anytime on WhatsApp to check their bookings, ask questions, and access Axel’s special hotel deals. The service is designed to feel like a modern travel concierge that quietly works on your behalf. Most members save more than their annual fee within the first few months. Axel supports domestic and international trips, frequent travelers, families, business travelers, and anyone who wants to capture price drops without lifting a finger.
Axel continues to expand its capabilities and aims to become the simplest way to track, manage, and optimize every trip while putting more money back in the hands of travelers.
Kontaktopplysninger
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First timers take on this. N
First time trying it... oversea may be more difficult than domestic .
Quick responses were awesome!
You did your best.... better try next time. 😁
Not accurate savings since I…
Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote

Svar fra Axel
Good Customer Service
It took a little longer than I’d like but they were able to iron out the issue at hand. Everyone was professional and patient with my questions.

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I noticed two price drops on flights…
I noticed two price drops on flights that I booked and never heard from axel so now I’m wondering how many other price drops I’ve missed

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It was literally 5 minutes and I save money
It was literally 5 minutes after I signed up that I saved money on my hotel. I don't care for the fact that you have to pay the entire new price and wait for the credit of the original payment you made. Now you can wait to pay for the new one but if you forget then you will show up with no place to stay. But my new price also is refundable. The entire thing is nice and easy.

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I didn’t save any money
I didn’t save any money, I just got booked in a worse room hotel room.

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Wish I could give 0 star
Wish I could give 0 star

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I’d like a refund I didn’t get any…
I’d like a refund I didn’t get any money back at all and they’ll say low chance or no chance of getting any money back. The one I was gonna get back made it so I wouldn’t get points cause it they would buy it from a different app or platform.

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Already more than paid for itself
Already more than paid for itself. I have loved how much I have gotten back for the services. There are some small bugs or things I work with the AI to help get, but it's well worth the cost and the effort I put into these items! Love it

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Great site for tracking prices
Axel has been very helpful in getting the best fares for my trips. It’s easy to use and works with airlines to find the best fares out there.

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Made +$75 in 24 hrs
Paid $35. Saved $110 within 24 hrs. Had 5 flights and 3 hotel stays booked. It found a reprice on one of the flights and got me a refund.
It's not a lot, but it's effectively free money and it's passive, so why not spend the 5 mins to sign up. If you have a bunch of travel planned ahead of you, give it a go.

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Saved me $80 one day later
Saved me $80 on a flight one day after I purchased the tickets! Buy flights without worrying about the price with Axel.

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Worth the cost.
Communication with Axel is quick and efficient. Their rebooking is seamless and the travel credits appear in my airline account very fast. I've recommended to all my friends.

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I’ve already gotten more back on a…
I’ve already gotten more back on a flight than I paid for membership. Easy to use!

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Axel saved me a surprising amount
Axel saved me a surprising amount of money and now with the amount saved we are planning another trip!

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Inaccurate hotel room matching, annoying repeated texts & emails
They keep sending me alternate hotel room, which are not equivalent to the hotel room, which I booked. (king bed with private bathroom). They are sending me single beds that are double bunk or quadruple bunk, stating they are “king bed with private bathroom” and repeatedly sending me emails and texts (over 9x texts in the past 2 months!! Not counting emails too!), even though I don’t want to accept these rooms. It’s extremely annoying and I keep telling them these beds are not equivalent, and all I get are AI responses apologizing and saying they will correct then I get the SAME bunk beds sent to me. I don’t want to sleep in a single bed. That is a bunkbed!! I haven’t saved any money so far using this for the past two months

Svar fra Axel
I signed up for Axel a few weeks ago…
I signed up for Axel a few weeks ago after checking trustpilot. I figured it was worth a try. With a few trips planned this next year, and with the reservations for hotels and air forwarded to Axel, I’ve already saved more than $1,000. I’m a believer.

Svar fra Axel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







