Axel Anmeldelser 27

TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

First time trying it... oversea may be more difficult than domestic . Quick responses were awesome! You did your best.... better try next time. 😁

Vurdert til 5 av 5 stjerner

Jeg handlede i sidste uge i Axel, hvilket var så god en oplevelse at jeg føler mig nødsaget til at dele den. Jeg kommer ind i butikken efter en ny jakke til vinter. drengene inde i butikken tager supe... Vis mer

Vurdert til 1 av 5 stjerner

Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote

Selskapet har svart

Vurdert til 5 av 5 stjerner

Axel was able to save me $20 on my Southwest flight to San Francisco. I was surprised that my savings came directly from the airline. They also advertise having some great hotel deals, but haven't... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå
  2. Søkesider for flyreiser
  3. Søkesider for reiser

Om Axel

Skrevet av virksomheten

Axel is the AI travel agent that tracks your flights and hotels and gets you paid when prices drop. Members pay thirty five dollars a year and Axel works in the background to secure savings all year long. Once you book a flight or hotel, Axel monitors the price around the clock, identifies real repricing opportunities, and claims the savings for you automatically. Your reservation stays the same, you get money back, and Axel handles the entire process without any effort on your part.

For flights, Axel uses your booking details to request a repricing credit directly with the airline. The itinerary does not change and the savings are refunded to you. For hotels, Axel finds the same stay and dates at a better price and offers it to you through Axel so you can rebook at the lower rate. Travelers no longer need to refresh websites or keep track of shifting prices. Axel takes care of it.

Users can message Axel anytime on WhatsApp to check their bookings, ask questions, and access Axel’s special hotel deals. The service is designed to feel like a modern travel concierge that quietly works on your behalf. Most members save more than their annual fee within the first few months. Axel supports domestic and international trips, frequent travelers, families, business travelers, and anyone who wants to capture price drops without lifting a finger.

Axel continues to expand its capabilities and aims to become the simplest way to track, manage, and optimize every trip while putting more money back in the hands of travelers.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

27 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Not accurate savings since I…

Not accurate savings since I subscribed. The saving quotes they provided are actually upcharges and not including package. And t jj eyes no customer service that can actually give me the quote

15. mars 2026
Logoen til Axel

Svar fra Axel

HI there! I am very sorry to see you did not have the best experience with Axel. Reach out to us anytime via helloaxel.com/axel-ops and we will be sure to give you the time and attention needed to get your savings.

Vurdert til 5 av 5 stjerner

Good Customer Service

It took a little longer than I’d like but they were able to iron out the issue at hand. Everyone was professional and patient with my questions.

2. mars 2026
Logoen til Axel

Svar fra Axel

Thanks so much for the kind words, Tiffany!

Vurdert til 2 av 5 stjerner

I noticed two price drops on flights…

I noticed two price drops on flights that I booked and never heard from axel so now I’m wondering how many other price drops I’ve missed

3. mars 2026
Logoen til Axel

Svar fra Axel

Please reach out to us via support on our website. We would love to make this right for you. You can also email help@helloaxel.com

Vurdert til 4 av 5 stjerner

It was literally 5 minutes and I save money

It was literally 5 minutes after I signed up that I saved money on my hotel. I don't care for the fact that you have to pay the entire new price and wait for the credit of the original payment you made. Now you can wait to pay for the new one but if you forget then you will show up with no place to stay. But my new price also is refundable. The entire thing is nice and easy.

22. februar 2026
Logoen til Axel

Svar fra Axel

Glad to hear it!

Vurdert til 2 av 5 stjerner

I didn’t save any money

I didn’t save any money, I just got booked in a worse room hotel room.

30. januar 2026
Logoen til Axel

Svar fra Axel

Hi there! We would love to make sure to fix this for you. You can reach out to our 24/7 support team at helloaxel.com/axel-ops. We will be sure to make this right for you.

Vurdert til 1 av 5 stjerner

Wish I could give 0 star

Wish I could give 0 star

18. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Axel

Svar fra Axel

Hi there! I am more than happy to help with any issue you may be experiencing. Please reach out to our 24/7 support team at helloaxel.com/axel-ops

Vurdert til 5 av 5 stjerner

It just works

It just works! Just got $175 credit from an airline thanks to Axel!

29. januar 2026
Logoen til Axel

Svar fra Axel

Congratulations on your repricing :)

Vurdert til 1 av 5 stjerner

I’d like a refund I didn’t get any…

I’d like a refund I didn’t get any money back at all and they’ll say low chance or no chance of getting any money back. The one I was gonna get back made it so I wouldn’t get points cause it they would buy it from a different app or platform.

25. januar 2026
Logoen til Axel

Svar fra Axel

Hi Sara! I am sorry to hear that you have yet to save with Axel. Please reach out to us anytime via our support chat: helloaxel.com/axel-ops or via our help email and we will get you sorted ASAP.

Vurdert til 5 av 5 stjerner

Already more than paid for itself

Already more than paid for itself. I have loved how much I have gotten back for the services. There are some small bugs or things I work with the AI to help get, but it's well worth the cost and the effort I put into these items! Love it

16. januar 2026
Logoen til Axel

Svar fra Axel

We appreciate the work you put in. Happy to keep helping you save :)

Vurdert til 5 av 5 stjerner

Great site for tracking prices

Axel has been very helpful in getting the best fares for my trips. It’s easy to use and works with airlines to find the best fares out there.

17. januar 2026
Logoen til Axel

Svar fra Axel

Thanks for using Axel!

Vurdert til 5 av 5 stjerner

Made +$75 in 24 hrs

Paid $35. Saved $110 within 24 hrs. Had 5 flights and 3 hotel stays booked. It found a reprice on one of the flights and got me a refund.

It's not a lot, but it's effectively free money and it's passive, so why not spend the 5 mins to sign up. If you have a bunch of travel planned ahead of you, give it a go.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Axel

Svar fra Axel

Thanks for the kind words Parthi! We'll work hard to get you more back soon.

Vurdert til 5 av 5 stjerner

Saved me $80 one day later

Saved me $80 on a flight one day after I purchased the tickets! Buy flights without worrying about the price with Axel.

14. januar 2026
Logoen til Axel

Svar fra Axel

Let's go, Noah! Enjoy the $80 savings.

Vurdert til 5 av 5 stjerner

Saved me money first day

Saved me money first day. Really cool.

13. januar 2026
Logoen til Axel

Svar fra Axel

We start as soon as we can! Glad to hear you got a headstart. We look forward to saving you even more money on all your travel.

Vurdert til 5 av 5 stjerner

Worth the cost.

Communication with Axel is quick and efficient. Their rebooking is seamless and the travel credits appear in my airline account very fast. I've recommended to all my friends.

8. januar 2026
Logoen til Axel

Svar fra Axel

Thank you so much for the kind words! We can't wait to save you AND your friends some more money :)

Vurdert til 5 av 5 stjerner

The real deal!

Made good on their promise - got me a flight credit right away!

29. desember 2025
Logoen til Axel

Svar fra Axel

We're very happy to have delivered on our promise right away! We can't wait to keep saving you money on all your travel. Thanks for the kind words.

Vurdert til 5 av 5 stjerner

Axel saved me a surprising amount

Axel saved me a surprising amount of money and now with the amount saved we are planning another trip!

19. desember 2025
Logoen til Axel

Svar fra Axel

Thank you for the kind words! We are thrilled to have helped you save, and we look forward to your next repricing :)

Vurdert til 1 av 5 stjerner

Inaccurate hotel room matching, annoying repeated texts & emails

They keep sending me alternate hotel room, which are not equivalent to the hotel room, which I booked. (king bed with private bathroom). They are sending me single beds that are double bunk or quadruple bunk, stating they are “king bed with private bathroom” and repeatedly sending me emails and texts (over 9x texts in the past 2 months!! Not counting emails too!), even though I don’t want to accept these rooms. It’s extremely annoying and I keep telling them these beds are not equivalent, and all I get are AI responses apologizing and saying they will correct then I get the SAME bunk beds sent to me. I don’t want to sleep in a single bed. That is a bunkbed!! I haven’t saved any money so far using this for the past two months

28. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Axel

Svar fra Axel

Hi there, thank you for taking the time to share this. I am really sorry for the frustration you experienced. The room matching you described is not the standard we hold ourselves to, and the repeated notifications clearly added to the issue.

I would like to personally review your hotel matches and make sure we get this fixed for you.

Please reach out to us at help@helloaxel.com so I can take a closer look at your account and get this resolved quickly. My goal is to make Axel helpful and accurate for you, and I appreciate you giving us the chance to fix this.

Vurdert til 5 av 5 stjerner

I signed up for Axel a few weeks ago…

I signed up for Axel a few weeks ago after checking trustpilot. I figured it was worth a try. With a few trips planned this next year, and with the reservations for hotels and air forwarded to Axel, I’ve already saved more than $1,000. I’m a believer.

1. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Axel

Svar fra Axel

Thank you for sharing your story! We will keep working hard in the background to get you even more in savings.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv