I recently reached out to customer support after being charged for a subscription renewal I had forgotten to cancel in time. Honestly, I was a little embarrassed about the situation, but Stephanie mad... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer experience! I tried the app and it worked well. I was charged the full amount after the free trial, but when I contacted support, I received a full refund within five minutes. Excellent... Vis mer
Selskapet har svart
Ho avuto un’esperienza molto positiva con Atlas. L’assistenza è stata rapida, chiara e professionale, e la mia richiesta di rimborso è stata gestita con velocità. Un ringraziamento speciale a Shahada... Vis mer
Selskapet har svart
I noticed I was billed for the service despite not having used the AI recently. I reached out to their team, and they were very professional and handled the situation without any hassle. The charges w... Vis mer
Selskapet har svart
4,9
Enestående
235 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very good customer service
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Mehdi,
Thank you for your review! We’re glad to hear you had a great experience with our customer service. We appreciate your support and are happy to have you as part of the Atlas community!
Great and faster communication.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Diesei,
Thank you for your review! We’re glad to hear you had a great experience with fast communication. We appreciate your support and are happy to have you as part of the Atlas community!
Customer support was great
Customer support was great and super helpful!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Josh,
Thank you for your kind words! We’re glad to hear our support team was helpful and made your experience a great one. We appreciate you being part of the Atlas community!
Shahadat is the best one !
Shahadat is the best one !! really quick and compreensive! great!
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Rodrigo,
Thank you so much for your kind words! We’re glad to hear Shahadat was able to help you quickly and provide clear, comprehensive support. Thanks again for being part of the Atlas community!
Great customer support
Great customer support! Helped me solve two major problems very fast!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Gabriel,
Thank you so much for your review! We’re glad our support team was able to help you quickly and get both issues resolved. We appreciate your support and are happy to have you as part of the Atlas community!
good service
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Michal,
Thank you for your review! We’re glad to hear you had a great experience with our service. We appreciate your support and are happy to have you as part of the Atlas community!
super fast and good suport
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Julien,
Thank you for your review! We’re glad to hear you had a fast and helpful experience with our support team. We appreciate your support and are happy to have you as part of the Atlas community!
Excellent software to build you're shop.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Nagy,
Thank you for your review! We’re glad to hear you’re enjoying the platform and finding it helpful for building your store. We appreciate your support and are happy to have you as part of the Atlas community!
Great service—I highly recommend it
Great service—I highly recommend it
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Karim,
Thank you for the recommendation! We’re really glad you had a great experience with our service. We appreciate your support and are happy to have you as part of the Atlas community!
great site and great support
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Livio,
Thank you so much for your kind words! We’re glad you’re enjoying the platform and had a great experience with our support team. We really appreciate you being part of the Atlas community!
Stephanie Number 1!
I had a great experience from Stephanie who helped me cancel my Atlas IO Shopify subscription and request a refund. She was quick to respond, clear in her communication, and made the whole process straightforward. What could’ve been a frustrating situation was handled smoothly and professionally. Really appreciated her efficiency and support.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Zac,
Thank you so much for your thoughtful review! We’re really glad to hear Stephanie was able to make the cancellation and refund process smooth and straightforward for you. Providing clear, efficient, and professional support is something we take pride in, and we’ll be sure to pass along your kind words to her. We truly appreciate your feedback and thank you for being part of the Atlas community!
Stephanie was very helpful in refunding…
Stephanie was very helpful in refunding and cancelling my subscription. I didn’t really use atlas properly and customer support was happy to give me a refund. It was very easy and smooth process.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Coziey,
Thank you for your thoughtful review! We’re glad Stephanie was able to assist you and make the refund and cancellation process smooth and hassle-free. We truly appreciate your feedback and are always here if you decide to give Atlas another try in the future.
Es una magnifica aplicación y que decir…
Es una magnifica aplicación y que decir de sus trabajadores que en cuanto tienes una complicación te acompañan casi en el instante y muy amablemente, además de solucionarte el problema. Mil gracias
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hola Itzaso,
¡Muchas gracias por tu reseña! Nos alegra mucho saber que estás disfrutando la aplicación y que nuestro equipo pudo ayudarte de forma rápida y amable. Apreciamos mucho tus palabras y tu confianza, ¡gracias por ser parte de la comunidad de Atlas!
Normie from Atlas support was incredibly helpful and responsive
Normie from Atlas support was incredibly helpful and responsive. she quickly understood my issue and fixed it directlyin my store.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Jeff,
Thank you so much for your kind words! We’re glad to hear Normie was able to quickly understand your issue and get it resolved directly in your store. Thanks again for being part of the Atlas community!
The customer support is amazing
The customer support is amazing, not only do they help fix the problems!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Tools,
Thank you so much for your kind words! We’re really glad to hear you had a great experience with our support team. Helping resolve issues quickly and making the process as smooth as possible is what we aim for. We truly appreciate you being part of the Atlas community!
Great support from Normie
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi there,
Thank you for the kind feedback! We’re happy to hear Normie provided great support! We appreciate you being part of the Atlas community!
Svar fra Atlas
Hi there,
Thank you so much for the kind words! We’re glad you’re enjoying the app, and we’ll definitely pass this along to Normie! Thanks again for being part of the Atlas community!
Great app with great support!
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Vanya,
Thank you so much for the kind words! We’re glad to hear you’re enjoying the app and had a great experience with our support team. We really appreciate you being part of the Atlas community!
Peters espectacular el servicio que me…
Peters espectacular el servicio que me ha brindado, soluciono todo en unos minutos
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hola Andres,
¡Muchas gracias por tu reseña! Nos alegra mucho saber que Peters te brindó un servicio espectacular y pudo resolver todo tan rápido. ¡Gracias por ser parte de la comunidad de Atlas!
I wanted a refund and they issued it in…
I wanted a refund and they issued it in less than 5 minutes. Great service.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Atlas
Hi Steven,
Thank you for your review! We’re glad we could get that taken care of quickly for you. Providing fast and smooth support is something we really prioritize, appreciate you sharing your experience and being part of the Atlas community!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.