Love the engagement ring
Love the product! Thank you for the nice lab-grown engagement ring :)
2. juli 2025
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Kontaktopplysninger
1062 Lincoln Ave Unit 1023 San Jose, CA, US , 95125, San Jose, USA
- +1 (484) 585-0100
- hello@heerok.com
- heerok.com
Great company to work with
Great company to work with, wanted to make several changes to my order after the initial order was placed. They responded very quickly and made the process very easy.
30. juni 2025
Anmeldelse skrevet uten oppfordring
My ring was beautiful
My ring was beautiful. Heerok was very accommodating.To my request, I wish you guys carried more of a variety of rings besides wedding and engagement. We had a great experience!
2. juli 2025
Anmeldelse skrevet uten oppfordring
Found My Perfect Diamond Ring
Absolutely love my lab-grown diamond ring! It took a bit of time to find the right stone since I was looking for a larger size with the perfect clarity, shape, and color. The team was incredibly patient and thoughtful, sharing helpful suggestions and honest feedback that made the whole experience feel easy and special.
29. juni 2025
Anmeldelse skrevet uten oppfordring
Ring withholding refund
Ring withholding refund
Dpd confirmed that their driver returned Doorbell to Ring on 14/10/24 but as Ring can’t find it, they are refusing to give me a refund until it turns up.
Daylight robbery!
Do not order products directly from Ring, order instead from Am.zon because if something goes wrong returns are usually straight forward. If you order from Ring they will hold you responsible for its loss not themselves or the courier & refuse a refund.
Update
Ring Logistics are still refusing to provide a refund even though they have lost the package but after 2hrs 30 mins of phone calls to Ring, a very helpful customer service agent is going to try to arrange a refund using invoices from other purchases in my account.
fingers crossed.
20. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Heerok Jewelry
Hello David,
We have thoroughly checked our records and can confirm that we have not received any order under your name or associated with your account. It appears there may be a misunderstanding or confusion. We take every feedback seriously, but we must emphasize that this review does not reflect an order placed with us.
If you believe there has been an error, please feel free to reach out to our customer service team, and we will be more than happy to assist you further.
We value transparency and accuracy in our reviews and appreciate your cooperation in resolving this matter.
Kind regards,
Support Team
Heerok Jewelry
Support seems to have gone down the…
Support seems to have gone down the pan…
Support seems to have gone down the pan since the takeover, couple this with an upgrade to the account area making it very difficult to navigate and removing the resend welcome email which is a right pain
19. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Heerok Jewelry
Hello There
We have reviewed our system and there appears to be no record of a recent order or support request under your details. We take customer service very seriously and would like to assist you with any issues you may have experienced.
Looks like you guys created this email account in order to spam our profile as the name of email looks similar to our brand.
If you have placed an order with us or have encountered any difficulties, please provide more information or contact us directly so that we can look into the matter and ensure everything is resolved promptly.
Thank you for your understanding.
Kind regards,
Support Team
Heerok Jewelry
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.