Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Both Jimmy and Billy were fabulous, total professionals. Had an issue on Friday which was fixed and meant they didn’t finish until about 8.30pm, Jimmy knew all the technical stuff and was a very qui... Vis mer

Vurdert til 5 av 5 stjerner

Contacted heatzen online and within a week I had surveyor round a new boiler, vents & loft insulated immediately. Jimmy & his team were fantastic making it a smooth, fast installation of the boiler... Vis mer

Vurdert til 5 av 5 stjerner

I had Jimmy and Billy installing my central heating/boiler. These guys are very professional and hard workers. I was explained exactly what will be done and how long it will take. Any mess was... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

If i could give 10+ stars i would, from the very start Jimmy and Billy have been absolutely amazing, im sure we were the worst disorgansied house they have ever seen, however they were nothing but hel... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Oppussingsforretning

Om Heatzen

Skrevet av virksomheten

Heatzen offers a variety of free services to help UK residents improve their home's energy efficiency and save money on bills..

Government Funded ECO4 Boiler Replacement

Qualifying homeowners can receive a brand new Boiler, energy-efficient boiler installed at no upfront cost through the ECO4 scheme. This can significantly reduce heating bills and improve your home's comfort.

Free Boiler Grant

If you meet the requirements, you can have your old and inefficient boiler replaced for Free under ECO4 Scheme. Many people now qualify for a new boiler replacement under the Government Grant. Background-1

First Time Central Heating

UK Government grant helps low-income households with no existing central heating system to install one for the First Time Central Heating FREE of cost.

Free First Time Central Heating Free Boiler Repalcement Grant

Apply now to see if you qualify for ECO4 or discuss other ways to save on your energy bills.


Visit our Website

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

299 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Both Jimmy and Billy were fabulous

Both Jimmy and Billy were fabulous, total professionals. Had an issue on Friday which was fixed and meant they didn’t finish until about 8.30pm, Jimmy knew all the technical stuff and was a very quick worker whilst Billy was a superb labourer. I’d highly recommend these lads to anyone.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Contacted heatzen online and within a…

Contacted heatzen online and within a week I had surveyor round a new boiler, vents & loft insulated immediately.
Jimmy & his team were fantastic making it a smooth, fast installation of the boiler and problem solving. I would highly recommend to use them in future
Arrived punctual and very polite people. 5 star from me! Susan wetherell

21. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had Jimmy and Billy installing my…

I had Jimmy and Billy installing my central heating/boiler.
These guys are very professional and hard workers.
I was explained exactly what will be done and how long it will take.
Any mess was cleared.
Can’t fault them at ALL. Would definitely recommend them.
Nice and hard working lads.

16. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Heatzen

Hi Yana,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

If i could give 10+ stars i would

If i could give 10+ stars i would, from the very start Jimmy and Billy have been absolutely amazing, im sure we were the worst disorgansied house they have ever seen, however they were nothing but helpful, careful, professional and so caring, hard working from start to finish. Thank you from the bottom of our hearts you have improved our home more than you imagine Emma, Adrian and Family

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Heatzen

Hi Emma,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

All very professional and friendly…

All very professional and friendly guys, kept us updated with all the going on while the boiler was being installed, jimmy and billy were amazing! Thank you guys! Highly recommended

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Heatzen

Hi Miss Rogers,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy and Billy very good and…

Jimmy and Billy very good and professional craftsmen brilliant at what they did at my home.good time keeping. Caring like we're my family.

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Heatzen

Hi Raj,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

What can I say other than FANTASTIC

What can I say other than FANTASTIC.
The workers were polite, quick and incredibly helpful. Kept me updated on all the progress of the work.
I would highly recommend this company.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Helen,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy and Billy they were absolutely…

Jimmy and Billy they were absolutely brilliant very happy with their work very clean 2 really nice lads they done you company proud nothing but good words for them

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Heatzen

Hi Ian,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy

Jimmy, arrived early. Completed the installation of the new boiler,professionally and in good time. Kept me informed along the way, thanks Jimmy!

26. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Kelly,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Huge thank you for the boiler…

Huge thank you for the boiler installation at my parents’ home. Jimmy was polite, professional, and delivered outstanding workmanship. Would highly recommend this installer, company and service!

23. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Ritch,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 3 av 5 stjerner

Install completed in one day

Jimmy came and installed our system plus 9 radiators single handedly. We so appreciated his hard work in getting us up and running in a single day. Unfortunately, there are a few issues but these were mostly due to original surveyor not picking up on things which meant correct fittings/parts not being available and a new radiator to replace leaking rad in back room being undersized (having been replaced with a smaller, single-panelled radiator). Also, the non-working radiator in hallway did not get replaced so hallway still is cold. Pipes for boiler installed behind dishwasher rather than directly below boiler which means our dishwasher no longer fits under countertop. We were also left without a working bathroom and a couple of small leaks, however, we know a plumber so should be able to get this fixed in a few weeks when he becomes available (using a bucket to flush toilet in meantime). Our installer could have used a helper but the company had laid everyone off prior to our install, which meant a stressful and long day for Jimmy. Thankfully, my husband was able to help carry some of the heavier radiators and old cast iron boiler, but this could have been an issue for someone elderly or infirm. Cozyfy (also known as Heatzen and Proximus) did come back after install to take photos of outside of house and retake internal ceiling sizes as apparently surveyor hadn’t taken them correctly during original appointment and they could not claim grant without proper measurements. We allowed them back on the condition that the hall radiator would be fixed as house is now colder with new boiler than it was previously. They promised to have that resolved but we’ve heard nothing back since.

18. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

We were misled regarding the guarantee.,

The guys who came to fit the insulation and boiler could not have been more professional, pleasant and experienced. However we were misled by both Heatzen and the installer and told that we would have a 10 year Guarantee for our Worcester Bosch boiler. As it was fitted by an accredited installer why was this reduced to 2 years. This gives us added stress going forward when the installation of a new boiler was to alleviate this as we are in our 80’s and not in great health. This is very disappointing.

17. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi D Arkley,

Thank you for your feedback, our guarantee is in line with the scheme rules and you will be given the maximum guarantee to satisfy the schemes criteria.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

The workmen were both excellent

The workmen were both excellent, they kept me informed of arrival time, work carried out, I was consulted throughout the fitting and the work was completed to a high standard. Jimmy went above and beyond and I’m very happy with the work that was carried out.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Karen,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy and team excellent work.I am 100%…

Jimmy and team excellent work.I am 100% happy with the results.Highly recommend. Many thanks.

8. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Karuna Panessar,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 1 av 5 stjerner

Condemned boiler badly installed in a space not adequate

So I took my reviews off a while ago because they asked me not because i have ever been happy with them. I decided last year to pay a plan with British Gas which luckily included radiators & yearly boiler service but they came and this happened he said if it breaks diwn we won’t coo ok me out to it and hes put stickers on it
Condemning it do not use he said no idea why they have put that boiler in . I said well I asked for the bigger boiler his response was excuse me for saying but they are supposed to be the professionals and they should have refused explaining it wouldn't be suitable because it’s not accessible where it is due to its size so shouldn’t have been installed. So I can’t see any way round this i am going to see what a solicitor says. I really can’t see any other option who wants a boiler that isn’t accessible unless you cut the plinth out of a new kitchen.

20. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Service to Install a central heating boiler.

Luke arrived to install a central heating boiler. From the outset he was very professional, cheerful and patiently and clearly explained what he was going to do, putting us at ease. We could immediately see he was very experienced and the work was carried out without any problem and without leaving any mess. Before leaving everything about the running of the boiler was explained and a contact number provided if we needed advice. I would recommend him without hesitation. A Five star service.

17. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Brenda Arkley,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy and Tom were excellent they…

Jimmy and Tom were excellent they grafted all day and got two days work sorted in one excellent workers 100% recommend

13. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Michael,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Great Job

Excellent work by Jimmy and Tom and really nice guys.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Jonathan,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Really quick

Really quick, jimmy and Tom got the job done. Very happy.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Jack,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Vurdert til 5 av 5 stjerner

Jimmy and Tom are the guys you want in…

Jimmy and Tom are the guys you want in your property, I’m disabled and in a wheelchair they were helpful polite and did a fantastic job well done

2. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Heatzen

Svar fra Heatzen

Hi Louise,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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