The ASA from Health Natura has made leaps and bounds difference in my Gerson Therapy Results. The delivery was very fast this time I look forward to my bottle lasting me over a year on The Therapy j... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am pleased that there is detailed description and suggestions for the product I recently purchased. I must give the product more time so I have a notable experience to report. Once I do I will ret... Vis mer
Easy to order, product was received promptly. Your packaging/label did change a little bit from my previous bottles, which was a little confusing, but I did figure it out and got the right stuff.
The ordering process was simple. The product came quickly. The dropper doesn't work properly, and I lost several drops before I figured out to nearly empty it before trying to get it in my mouth. The... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We specialize in high purity, minimal ingredient nutritional supplements and health products. In business since 1996, we know what makes a great supplement and what doesn't. We guarantee product quality and super service after your purchase. We offer bio-identical hormones, progesterone, pregnenolone, pure aspirin powder and more.
Kontaktopplysninger
9 Sycamore Ln, 35405, Tuscaloosa, USA
- 1-800-250-1902
- admin@healthnatura.com
- healthnatura.com
4,7
Enestående
225 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Source for quality specialty products
Health Natura’s website and products offered seem so straightforward, simple and honest. I appreciate the specialty products they offer, that are difficult to find elsewhere. They plainly state when a product is on back order and when to expect future shipment. I have ordered a couple of times and orders have been perfectly processed. My last order included their Asprin powder which is hard to find. Thanks for the free pen … it writes so smoothly! Great company, I would recommend.
3. september 2024
It has the purity of being just aspirin.
4. september 2024
Wishing there was a zero
Wishing there was a zero. Ordered because of Dr. Mercola. Ordering process was a disaster. I placed the order on Sept. 19 and they processed payment immediately. Five days later not a word. I would have phoned them except there is no number listed on their site. After five days I sent two pointed messages. I then received a nasty and rude message from a person who said they were an owner.
It is our opinion that we deserved to at least be given a heads up. In other words, they take your money immediately, but cease to keep you updated about the possible shipping status.
If it is not in stock then keep your customer informed as to when it is expected, and do NOT process payment until it ships. We have learned a big lesson.
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Health Natura, LLC
Dear Judy,
This is Dr. Peter Kassner, the founding owner of Health Natura, LLC. I have reviewed the communications that led to this review. I'm unsurprised that you would leave a one-star review despite my business partner's best efforts to explain our policies and address your concerns quickly and politely.
While I sincerely hope my response below will hit home for you, this reply is primarily intended to clarify to future readers of this review that we at Health Natura, LLC strive to do our best daily and to communicate some of our policies surrounding your complaints. Your fundamental misunderstanding of our plainly stated policies has led to your dissatisfaction.
We prefer email communication because we are a small company without dedicated staff to answer phone calls. Despite this, we have an A+ rating with the BBB, and our phone number can be easily found on our BBB profile. For the last 28 years, our mission has been to positively transform the health of our customers by offering superior-quality, minimal-ingredient products and to do so honestly and transparently to the best of our ability.
1. We are not a big box company that has live 24x7x365 customer support. Your impatience, anger, disrespectful, threatening, and frankly abusive behavior towards my business partner you interacted with was inappropriate. I do not mind that you had questions and concerns regarding your order, but I do not take kindly to seeing hard-working, good people being treated poorly.
2. You claim that you didn't receive communication regarding the status of your order. Did you receive the automated order confirmation that we sent? If not, did you check your spam folder? If your order was going to be delayed beyond the estimated time disclosed when you ordered, we would have contacted you to inform you of the delay and what to expect.
3. Delayed shipment complaint. The advertised ship date for your pre-order had not arrived, and this order was not running late at the time of your complaint.
4. On September 19th, 2024, you pre-ordered an item clearly marked as a pre-order, meaning it was out of stock. On the product page, under the pre-order button, we disclosed that the estimated ship date was October 4th, 2024. That date has yet to come.
5. Pre-Order Policies - When an item is out of stock and we expect fresh inventory within 1-6 weeks, we will allow customers to reserve some of the inbound stock by activating a Pre-Order button. Below the pre-order button, we Disclose the Terms of the Advance Purchase by Advertising the Approximate Ship Date and notifying you that you will be Charged At Checkout, NOT at the time of shipment. This is because we are reserving a product for you that already physically exists but has yet to reach our fulfillment center. As soon as the new inventory reaches our professional fulfillment center, your order is ready to be processed without any further delays that would be caused by manually processing your card at a later date.
6. Our Pre-Order Policies are industry standard, and we disclose expectations in advance in multiple locations on our website, including the product page, twice-in-red lettering on the cart page, and a required checkmark consent on the checkout page.
7. Please don't assume that it is our fault or that we are somehow fraudulent just because you did not read the disclosure or our terms of service before ordering. By their very nature, pre-orders can not be immediately shipped, and the abusive nature of your communications was inappropriate.
I hope that this response helps to clarify our position and policies regarding your complaint for you and future customers. I understand that you reversed the charge with your card company, and thus, we now consider this matter closed.
Sincerely,
Dr. Peter C Kassner, NMD
Founding Owner
Did not help me sleep
Disappointment. The Simply Progesterone did not accomplish my reason for purchasing. All the reads that it improved sleep did not happen for me. As a postmenopausal woman it was not my answer. What I found has helped a lot is Gaba with L-Theanine, Inositol and Taurine all in one by the Now brand.
5. august 2024
Svar fra Health Natura, LLC
Progesterone doesn't work for everyone. I'm glad you found the benefits you needed in other products.
Sincerely,
Dr. Peter Kassner, NMD
Founding Owner
Svar fra Health Natura, LLC
Hi Morten,
Your order was placed on July 4th, and we shipped it on July 5th via USPS first-class international mail.
Your USPS.com tracking number is: LM314747215US
Your tracking status indicates that the package has been held in Portuguese customs since July 15th. When customs decides to hold a package, we have no control over what they do or how long it will take. All I can tell you is that we've had no issues in the past with shipping orders to Portugal.
When leaving reviews on Trust Pilot, please consider that we have no control over customs regarding delivery time. Trust Pilot review requests go out on an automated schedule that doesn't always coincide well with international delays. This is not intended to be offensive. We have policies to protect you and your order, including a delivery guarantee. https://healthnatura.com/insurance
I have included the tracking results from USPS.com.
Customs Transit
Held in Customs
LISBOA CP DOUANE, PORTUGAL
July 15, 2024, 10:18 am
Processed Through Facility
PORTUGAL
July 15, 2024, 8:40 am
Accepted at USPS Origin Facility
CARROLLTON, TX 75007
July 5, 2024, 8:08 pm
Shipping Label Created, USPS Awaiting Item
CARROLLTON, TX 75007
July 5, 2024, 3:01 pm
Dr. Mercola recommended company and product
I originally purchased the product,(progesterone drops) because your company was recommended by Dr. Mercola.
I found it was easy to make the order from your site and it arrived, well packaged, in a timely manner.
I’m very happy with the quality of Simply Progesterone and its ease of application. But more importantly, I’m really benefiting because it works very well!
5. juli 2024
The only aspirin product that does not…
The only aspirin product that does not have fillers.
Excellent pricing was offered in quantity.
Thanks!
3. juni 2024
On time delivery and happy with product.
3. juni 2024
On time and I believe their product is…
On time and I believe their product is of the best quality.
3. juni 2024
Happy to Have Found Them
I have ordered several times now and the items I have received have been just as represented and they arrive quickly. The company also reached out to me to thank me. Awesome.
3. juni 2024
Have been purchasing supplements from…
Have been purchasing supplements from them for years. Great stuff.
6. mai 2024
I received my order promptly
I received my order promptly, and the question I had in the process also was handled promptly. Good service!
5. mars 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.