Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Vis mer
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The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments. Collection of prescription is highly convenient, you can... Vis mer
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I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites. The GP was able to diagnose & prescribe antibiotics which I collected from Heathro... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Kontaktopplysninger
W1H 6DU, London, Storbritannia
- info@healthhero.com
- healthhero.com
4,8
Enestående
979 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Straightforward and very easy to use
Straightforward and very easy to use. Quick access to further services if required. Removes a lot of the stress if you've received worrying information especially as the NHS, invariably, can't offer the same service for very many weeks or months.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for this feedback Patricia, we're really glad the service felt straightforward and gave you quick access to further support when you needed it.
Svar fra HealthHero
Thank you for taking the time to leave a review, we're glad to hear you had a good experience!
It was just brilliant from start to…
It was just brilliant from start to finish. I was dealt with really quickly, the consultation wasn't rushed and he gave me advice for if my condition became worse. Just great service
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for this lovely feedback! We're really pleased to hear you felt looked after from start to finish. We'll be sure to pass this on to the team.
Easy to book
Easy to book, convenient time, Dr was professional
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thanks Jennifer for your review. It's much appreciated.
Great service especially when you are…
Great service especially when you are working person
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thanks for your review Sudhir. Glad that we could help!
was easy to make an appointment
was easy to make an appointment on the same day the person I spoke to was very informative and pleasant
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for taking the time to leave a review! Delighted to hear you had a smooth experience from booking through to your consultation.
An excellent experience
I made an appointment with a private GP to discuss a concern I had while waiting for an appointment with my NHS GP. The appointment was easy to make with a very quick response (the same afternoon). The Dr phoned on time and was very attentive and fully understood my concern. There was no rush and he provided me with some very good advice that I was able to use when I finally managed to speak to my NHS surgery. Overall an excellent experience.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for such a detailed and kind review Michael! We're really pleased we could provide timely support while you waited for your NHS appointment, and that the advice proved useful beyond the consultation itself.
Efficient and prompt service
Appointment made online and in less than 24hrs, I had appointment and received relevant prescription and medical advice. I felt the doctor listened well and gave efficient and prompt service.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for sharing this! It's great to hear that everything went so smoothly, from booking through to your consultation and prescription.
Easier than being in a queue all morning.
The service I received was a consultation with a clinician that was easy to book, convenient and gave me reassurance when I needed it most.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for this Lynn. We're so pleased we could offer a timely, reassuring alternative when you needed it!
Free and confidential advice so please…
Free and confidential advice so please take advantage of the service
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for this lovely encouragement to others Andrew! We hope that anyone reading this will feel inspired to reach out whenever they need support.
A great service that is prompt and…
A great service that is prompt and effective. I have only used it a handful of times but the clinicians have always been attentive
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for sharing your experience! We're glad our clinicians have made a positive impression each time you've reached out.
No fuss approach..good advice sought…
No fuss approach..good advice sought and received
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thanks Edward, we're glad you are happy with the advice you received!
Svar fra HealthHero
Thank you, Neil. We are pleased to hear you found the service very good.
Quick access to superb GPs
The HealthHero service provided via Benenden is amazing. Being able to get a GP appointment within hours often is superb as my own GP puts you through a lot of hoops to even have a chance of a solution. The Health Hero GPs have always been good - friendly, helpful, professional and good listeners, explaining things clearly.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Pauline. We are delighted to hear you have had such positive experiences with the service and that you value the speed and accessibility of the appointments. It is great to know the GPs have been friendly, professional and supportive.
If only the NHS were this efficient.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Steve. We are glad you found the service efficient and that it met your expectations when you needed support.
At the start was sceptical as usual
At the start was sceptical as usual, but later on was surprised how everythinh is simple.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for your feedback. We are pleased to hear you found the process simple to use.
Great ,very straight forward process…
Great ,very straight forward process and such a quick service
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Justyna. We are glad you found the process straightforward and that the service was quick and efficient.
I got exactly what I hoped I would
I got exactly what I hoped I would. Excellent
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Michael. We are delighted you received exactly what you were hoping for and that your experience was excellent.
Easy to get advice from a doctor
Easy to get advice from a doctor
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Veronica. We are pleased you found it easy to get advice from a doctor when you needed it.
Svar fra HealthHero
Thank you, Amanda. We are glad to hear you found the service fantastic.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.