⭐☆☆☆☆ 1/5
⭐☆☆☆☆ 1/5
I placed order #1165 and later found out that the product was apparently unavailable. I had requested that the order be cancelled if the item was not in stock.
However, I was never informed about the cancellation. I received no email, no update, and no communication from the company. The only way I discovered that my order had been cancelled was by checking the order status myself.
Since then, I have contacted the company several times regarding my refund, but my emails have gone unanswered. At the time of writing this review, I still have not received my refund.
The lack of communication has been extremely disappointing. If an item is unavailable, customers should be informed properly and refunds should be processed promptly. Instead, I have been left chasing information and waiting for my money to be returned.
I am now considering opening a PayPal dispute to recover my payment.
Very poor customer service and communication.








