Cheyenne was extremely helpful in taking care of a change to my account. Knowledgeable, easy to understand (!), and has a great sense of humor. Everything you'd like with customer service, which is... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ashli made the conversation pleasant and answered all my questions regarding a possible move to another state and how I can take my policy with me. She also provided some guidance on safely transport... Vis mer
Selskapet har svart
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the webs... Vis mer
Selskapet har svart
It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Kontaktopplysninger
250 Century Parkway Suite 425, 08054, Mount Laurel, USA
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good communication is the keyr was very experienced and…
Spencer was very experienced and helpful throughout the whole process.
20. juni 2025
Svar fra Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
The gentle man was patient with us and…
The gentle man was patient with us and shared with us the things we needed to know. Would love doing business with Jason going forward!
19. juni 2025
Svar fra Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Svar fra Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Svar fra Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Kierra Henry did a fantastic job and I…
Kierra Henry did a fantastic job and I suggest she get Saint Hood.
16. juni 2025
Svar fra Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
What's important is that people can listen and understand the English language
A return phone call and the fact that the person I dealt with understood the English language.
13. juni 2025
Svar fra Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Great service--thank you!
7. juni 2025
Svar fra Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Cade was very friendly and helpful
Cade was very friendly and helpful. He got everything taken care of in a timely manner.
6. juni 2025
Svar fra Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Svar fra Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Ginger went well out of her way to…
Ginger went well out of her way to connect with me. She is kind and very professional.
8. juni 2025
Svar fra Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Dakota was very friendly and efficient…
Dakota was very friendly and efficient in helping me. The process was very easy.
6. juni 2025
Svar fra Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Great customer service and…
Great customer service and knowledgeable. Great classic insurance market for collectors need
29. mai 2025
Svar fra Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Easy Peasy
easy to set up and appointment. Steve was very informative and helped with questions about North Carolina Collector Car insurance weirdness.
3. juni 2025
Svar fra Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Almost lost a long time customer.
My very serious issues began when I had to contact Heacock to remind them that I had never received a renewal for my classic motorcycle. Even then it took nearly two additional weeks consisting of multiple instances of holding the phone endlessly waiting for someone to maybe answer. By the time Heacock reached out, my previous Heacock motorcycle policy had expired. Very likely I am not the only one with this problem. Clearly those in charge at Heacock did not have their eyes on the ball.
Ryan Schroepfer, who helped me work through obtaining the new policy while remaining friendly, calm, and knowledgeable, provided excellent guidance for the renewal. Thanks Ryan!
22. mai 2025
Svar fra Heacock Classic
Thank you for taking the time to share your experience. We sincerely apologize for the delays and frustration you encountered while trying to renew your classic motorcycle policy. This is not the level of service we strive to provide, and your feedback is being shared with our team to help identify and correct the issues that led to this breakdown in communication and support.
That said, we’re very glad to hear that Ryan Schroepfer was able to assist you with professionalism and care. We’re proud to have him on our team and will be sure to pass along your kind words.
We truly value your business and are committed to improving our processes to ensure a smoother experience in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out directly.
Steven was great
Steven was great. He called on time for our scheduled call. The reason it's 4 stars instead of 5 is because I had tried to call the number on the website and held for a very long time and was never able to get a person on the phone.
3. juni 2025
Svar fra Heacock Classic
Thank you for the feedback, Paul. We are pleased to know you had a great experience with Steve. However, we are sorry to hear about the trouble you encountered with using the phone number on our website. We will pass this feedback along in order to correct this for the future.
friendly helpful agent
22. mai 2025
Svar fra Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Svar fra Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Svar fra Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Heacock messing up
I’ve been with them since 2013 never had wreck no claims today may 17 2025 I get a cancellation notice no phone numbers no one to complain to except heacock President Paul Choi ? I called American modern they said since they not working with heacock they cancelling ? Wtf three people five numbers still on hold all their agents are busy all day long ? Maybe it’s class action lawsuit time heacock your butts need to procure insurances for customers that are in good standing crappy business practices
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Heacock Classic
First and foremost, thank you for being a loyal Heacock Classic customer since 2013 — we sincerely appreciate your long-standing relationship with us. We’re truly sorry for the frustration and confusion you’ve experienced.
We understand how upsetting it is to receive a cancellation notice without feeling like there’s a clear path to resolution. We never want our customers to feel confused or upset. Please feel free to contact us on our direct line at 800-678-5173 to further discuss this.
Ryan Schroepfer is the best
Ryan Schroepfer is the best. He was talking and explaining to me all the steps very clearly. Thanks Ryan!
8. mai 2025
Svar fra Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
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