Dropshipped from China, not made in USA. Company has repeatedly emailed me to remove a 100% factual description of my experience. Stay away
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
These shirts are awesome. I got the 100% cotton shirts with custom faces - the fabric is soft and doesn't get too wrinkly in the wash. We've already recommended these to several friends! The website c... Vis mer
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The shirts seem to be of relatively low quality - likely to fall apart with washing (but, we’re only wearing them once). They did not honor my color requests despite emailing them immediately... Vis mer
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Brilliant shirt 👌 at first Evri couldn't find the shop then they sent another and after having it delivered to a locker was able to grab it 🫶 Well worth the wait, great quality and exactly as the p... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to VinCo Hawaiian Shirts, where style meets the spirit of aloha! We are proud to offer a wide range of vibrant and unique Hawaiian shirts for the fashion-forward individuals who want to embrace the laid-back island vibe. Let's the Custom Hawaiian shirts made just for you, bring you the convenience and the Aloha spirit that everyone love. Join our community of satisfied customers and experience the joy of wearing a VinCo Hawaiian shirt item. Mahalo for choosing VinCo Hawaiian Shirts!
Kontaktopplysninger
3,4
Middels
147 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Underwhelmed by the overall customer service.
This was a bad shopping experience for me. I ordered a shir and a top on May 23 and received two shirts on June 12th. It was not a huge deal because I still had over a month before I needed to wear them. I contacted customer service and received a response via text from Harley. He apologized and said that they would make the shorts and give me a 10% discount on my order. Three weeks went by, and I still had not received or heard anything, so I reached out. After several days I heard back from Harley saying that they had made the shorts, but they had been missed in the shipments sent out and that it was now too late for me to receive them on time. I asked if I could have them expressed shipped and he said they could do that but still could not guarantee that I would get them in time. I told him that if I couldn’t get them in time there was no need to send them and to please refund my money. Again, Harley apologized and said that they would refund me. It has now been three weeks and I still have not received my credit The only positive thing I can say is that the product I did received was really cute.
Update
Several hours after posting this I was contacted and my refund was processed. I really really hate having to go this far to get things resolved. Claire was very helpful and efficient.
29. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Hi KF,
I am so sorry for the incredibly delayed response to your review. We strive to address all customer feedback promptly, and we have clearly fallen short in this instance.
We are truly sorry to hear about the mix-up with your order and the frustration it caused. You are absolutely right to expect better communication and efficiency from us. We are working hard to improve our processes to ensure this doesn't happen again.
We appreciate you updating your review to let us know Claire was able to assist you with the refund. Thank you again for your patience and understanding.
Hope to have another chance to serve you again in the near future.
Best regards,
VinCo Support team
Great shirts and awesome customer…
Great shirts and awesome customer service.
6. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your lovely feedback Maria!!!
We hope you are satisfied with your purchase and we look forward to your coming back and shopping soon~
Mahalo!
Claire - CS Manager
Great company
My Hawaiian shirts turned out perfect and the customer service was excellent
5. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you so much for your lovely feedback Vera. We hope you will enjoy wearing your Hawaiian shirts for the next events.
Best regards,
CS Team
Claire is fantastic!!
Claire is fantastic! Thank you to you Claire for your incredible customer service and for making the shirts happen in time for my son’s first birthday!
The shirts came out awesome and we rocked them! We got so many compliments and they are so soft and sweet! Thank you to the team at large!
13. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your lovely feedback Alara!
It's so great that you love the shirts for your baby's first Birthday, we hope they will be your new favorite shirts.
We so appreciate your shopping and loving the VinCo Hawaiian shirts. Take care and hope to serve you again soon!!!
Best regards,
Claire
CS Manager
To be honest i purchased this shirt coz…
To be honest i purchased this shirt coz of Kim Taehyung BTS V. I loved the shirt its so soft and beautiful.
26. mars 2024
Svar fra VinCo Hawaiian Shirts
Thank you so much for your feedback!!!
We hope you love your new Hawaiian shirt and have beautiful memories with it!
Best regards,
Claire
CS Team
Great customer service
The customer service is very helpful, I made a mistake in ordering the product and wanted to change it, but the customer service team was so nice and immediately responded to my request and changed the product I wanted, they also gave me a discount. The shirt arrived yesterday I was so happy. The colors were great and I love it.
18. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your lovely feedback Yessa!
We are always happy to support you with issues at our best, we hope you would love your new Hawaiian shirt as much as we do!
Hope to see you return to shop soon!
Best regards,
Claire
CS Team
Shirt turned out great!
Shirt turned out great. Good quality. Perfect fit. Friendly customer service!
25. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your feedback Kelly, it will help other customers so much in making decision!
We hope to serve you again soon!
Best regards,
Claire
CS Team
Excellent Communication and Support
Everything was perfect they're legit would do business again! I had to place a 2nd order because the size was a little small and they gave me an incredible discount the second time.
17. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you so much for your lovely feedback Joe!
We are so happy having such a nice customer as you! We can't wait to serve you again soon~
Best regards,
Claire
CS Team
Love the Shirt
Good communication. Opportunity to review before final. Super product...high quality, good colors, so fun.
8. mars 2024
Svar fra VinCo Hawaiian Shirts
Hi Tami,
Thank you so much for your lovely feedback! We are so happy when you love the shirt's print and enjoy the quality!
We hope to see you come back one day to shop~
Mahalo,
Claire
CS Team
They helped me out by getting my shirts…
They helped me out by getting my shirts here in time even though one got lost. The shirt looks exactly how I wanted it to ! Thank you so much
25. mars 2024
Svar fra VinCo Hawaiian Shirts
Hi Makenzi,
Thank you so much for your support while we make things right for you! We hope you love the shirts and enjoy them, Happy Birthday to you <3
Best regards,
Claire
CS Team
Great Customer Service!
Great Customer service from start to finish! Although they said there maybe a delay with the new year holiday, I felt it shipped according to what the website said. Also, I was contacted directly from someone before they printed letting me know of the possible later ship date and to preview the shirts before printing. I was able to change the picture I originally sent them also with no extra fee. Based on the date I gave that I needed to receive the shirts I had them here in plenty of time. Would definitely order again and suggest this company!
7. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you so much for your lovely feedback Jessica!
We are so happy that you received the shirts in time and enjoy them. We appreciate your understanding and support along the way too!
We hope you will return to shop soon in the future.
Best regards,
Claire
CS Team
Shirts looked amazing will order again
Shirts were good quality and looked amazing. They emailed me prior to making to ensure I supplied a good enough photo. And also after a delay in posting Claire worked with me in making sure it arrived in time.
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your feedback Chloe.
We're thrilled to learn that the shirts arrived in time and you love them! We so appreciate your patience while we support with the issues.
We can't wait till the next time~ Take care!
Best regards,
Claire
CS Team
Order arrived in good time and was as…
Order arrived in good time and was as described
2. februar 2024
Svar fra VinCo Hawaiian Shirts
Thank you for your feedback Donna! We are excited to know that you received your Hawaiian outfit for your event you need it~
We hope to serve you next time !!!
Best regards,
Claire
CS Team
Svar fra VinCo Hawaiian Shirts
Thank you for your lovely feedback. It's been our pleasure working with you on the order. We can't wait till the next time serving you~
Have a good time!
Best regards,
CS Team
Great service and communication
Great service and communication. Shirt is fantastic quality. Very happy with it.
15. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Hi Colin,
Thank you so much for your lovely feedback! That makes the whole team here smile~
We hope you will love your new Custom Hawaiian shirt and enjoy it for the coming events. We can't wait till the next time to serve you with beautiful Hawaiian outfits~
It's been so fun working with you. Have a great day!
Best regards,
Claire
CS Team
Custom made romper was amazing!
Custom made romper was amazing!! So good! I couldn’t be happier with the finished product!
10. januar 2024
Svar fra VinCo Hawaiian Shirts
It's so great that you love your new Custom Hawaiian romper Kassandra!
We know that it will be a hit wherever you go. We hope you would love it for your events~
Thank you for your lovely feedback. It helps others to be confident in purchasing. See you next time!
Best regards,
VinCo Team
Excellent communication and customer…
Excellent communication and customer service. Prompt replies and speedy production. Top notch product, identical to mockups. Speedy shipping.
8. januar 2024
Svar fra VinCo Hawaiian Shirts
Hi Jason,
Thank you so much for your lovely feedback! We are happy to learn that you are satisfied with your purchase, and we are honored to support you through custom process.
We can't wait for the next time!
Best regards,
VinCo Customer support Team
Custom Hawaiian Shirt
I ordered a shirt for my son and it came out beautifully! I had our cat's face put on a Hawaiian shirt and it came out very well done! The shirt had great color, the cat's placement was perfect with the rest of the shirt's print and the shirt is very high quality material. The company was great to work with as well.
9. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra VinCo Hawaiian Shirts
Thank you for your lovely feedback Kim!
We are thrilled to know that your son love his new Custom Cat hawaiian shirt and you are happy with your purchase. That makes us proud and try to keep on the improvement.
We can't wait to serve you next time!!! Till that date, please take care~
Best regards,
VinCo Support team
Shirt came as described
Shirt came as described, and even made it before christmas. Great communication.
8. desember 2023
Svar fra VinCo Hawaiian Shirts
Hi Weston,
Thank you so much for giving us a 5-star review. Our team was so thrilled to hear your kind words on the Hawaiian shirt you purchased and our services. We will keep on improving to continue providing great service to awesome customers like you. We do hope to see you again soon.
Best regards,
VinCo Support team
VERY BAD SERVICE SINCE I PURCHASED AN…
VERY BAD SERVICE SINCE I PURCHASED AN ITEM ON DECEMBER 6 TO GET IT FOR CHRISTMAS AND IT ARRIVED ON 28 DAYS, AND THE DELIVERY SHOULD BE 6-8 DAYS. AND THEY DO NOT GIVE REFUNDS.
8. desember 2023
Svar fra VinCo Hawaiian Shirts
Hi Sergio,
We are very sorry for the inconvenience with your order especially in Christmas season. We got your order on Dec 8th. Since it's after our deadline for orders shipped by standard service, we also sent you email wanring of possible late for Christmas. Even thought, we are sorry that the package arrive after your event.
Our customer support was contacted to you via email to offer solution for you in this case. Could you please check it? We all want customer having the best shopping experience. We value your feedback and will look into this problem seriously.
Thank you so much!
Best regards,
VinCo Support team
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