Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Very good. Order delivered quickly. I just find the website very annoying. I get near constant popups on the website telling me what others have brought and what others have added to thier baskets! I... Vis mer

Vurdert til 5 av 5 stjerner

First class service with very good prices. Ordered a UV replacement lamp always concerned about receiving this kind of product damaged. This isn't likely to happen with Hatton Koi, by far the best pac... Vis mer

Vurdert til 5 av 5 stjerner

Really oleased with my purchase it was a smooth transaction completed online ans I was informed every step of the way on my order progress which was brilliant. Certainly would not hesitate to deal wi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Liked the product. Was easy to order and delivered in next to no time. Have noticed the difference on using the product.

Informasjon om virksomheten

  1. Forhandler av damutstyr
  2. Akvariebutikk
  3. Gullfiskbutikk
  4. Dyrebutikk
  5. Dyreutstyr
  6. Forhandler av damfisk

Skrevet av virksomheten

Hatton Koi is a family-owned company that sells elite koi pond accessories, koi fish food, filters, and other high-quality fish care essentials. We understand the joy that koi fish can bring, but we also understand the hard work and dedication it takes to maintain a healthy koi pond. Empowering others to enjoy koi fish without the burden of complicated maintenance routines, we sell premium-grade koi pond filters, heaters, pumps and more. From water treatments and koi food to koi pond filtration systems, we have everything you need to create the perfect environment for koi fish to thrive.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hatton Koi

Excellent service A+++

26. april 2024
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Svar fra Hatton Koi

Hi Barry, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, We are really grateful. We take customer service and product satisfaction seriously so it means a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Excellent delivery time and product's…

Excellent delivery time and product's were very well packaged .

25. april 2024
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Svar fra Hatton Koi

Hi Gavin, I just wanted to thank you personally for taking the time to give us such amazing feedback, We are really grateful. As a small family business, we take customer service and product satisfaction very seriously, so it means a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Ver good firm received my item on time…

Ver good firm received my item on time highly reccomended

8. april 2024
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Svar fra Hatton Koi

Hi Alan. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery

9. april 2024
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Svar fra Hatton Koi

Hi Peter. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Easy to deal with kept me in the loop…

Easy to deal with kept me in the loop as to what was happening fast delivery faster than estimated

8. april 2024
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Svar fra Hatton Koi

Hi Lee. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

25kg pumice filter media

Price was the best I could find and really quite clean didn’t take a lot of washing delivery was quick as well

28. mars 2024
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Svar fra Hatton Koi

Hi Stuart, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

5 * service

5 * service , super fast delivery

25. mars 2024
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Svar fra Hatton Koi

Thank you Richard for taking the time to give us your review. It means a lot to get feedback from our customers. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Highly recommend

Fantastic service highly recommend would purchase from again

27. mars 2024
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Svar fra Hatton Koi

Hi Jane, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

GOOD SERVICE

GOOD SERVICE. REASONABLE PRICE. WELL PACKAGED AND SWIFT DELIVERY. THE AIR BLOWER WAS TO REPLACE ONE OF THE SAME MODEL WHICH WAS 6 YEARS OLD.

26. mars 2024
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Svar fra Hatton Koi

Hi Patricia, thank you for your feed, it is very kind of you to take the time to provide feedback it is very much appreciated. Kind regards, Paul

Vurdert til 5 av 5 stjerner

box filter

first class service

15. mars 2024
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Svar fra Hatton Koi

Hi David. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Order came very quick great service

Order came very quick great service

6. mars 2024
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Svar fra Hatton Koi

Hi Colin, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Very good service fast delivery as…

Very good service fast delivery as described and the item fits really well thank you

6. mars 2024
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Svar fra Hatton Koi

Hi Jeff, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. We take customer service and product satisfaction seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Filtration

arrived quick, item arrived in great condition, seller communication 👌
I recommend

4. mars 2024
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Svar fra Hatton Koi

Hi Malgorzata, I just wanted to thank you for your kind review, we appreciate all feedback and are glad that we were able to meet your expectations. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Excellent

Great product. Great service! Ordered in the afternoon and it arrived the next morning.

7. mars 2024
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Svar fra Hatton Koi

Hi Natalie. I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Igave my score because of the service…

I gave my score because of the service I received from your self's and a good quality products at a good price.

4. mars 2024
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Svar fra Hatton Koi

Hi Colin, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service , great price and speedy delivery

26. februar 2024
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Svar fra Hatton Koi

Thank you Robert for the feedback. We really appreciate you taking the time to give us your feedback. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Fast delivery great food i would…

Fast delivery great food i would recommend them to anybody

22. februar 2024
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Svar fra Hatton Koi

I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Speed

Quick in sending item

19. februar 2024
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Svar fra Hatton Koi

Thank you very much for taking the time to leave a review. We really appreciate it, and we are glad you had a good experience with us. Kind regards, Paul

Vurdert til 1 av 5 stjerner

Poor value for money

The site DID NOT make clear that there were no poles attached to the nets purchased. I have previously bought these nets from a different supplier and it came with the pole. Far too expensive for just the net . Would not use the company again. Nets alone are cheaper elsewhere.

1. februar 2024
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Svar fra Hatton Koi

As a family business, we take customer care and product satisfaction very seriously. We have tried to make it clear what is and isn't included in each purchase on our site by providing information in bold to highlight these, and we have included item specifics in drop-down menus before items are added to baskets to try to make sure it is clear. We apologise that this wasn't as clear as you would have liked and will look at ways to try and improve it further. Kind regards, Paul

Vurdert til 5 av 5 stjerner

Great service no mucking about

Great service

31. januar 2024
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Svar fra Hatton Koi

Hi James, Thank you for the feedback, I just wanted to thank you personally for taking the time to give us such amazing feedback, we are really grateful. As a small family business we take customer service and product satisfaction very seriously so it means such a lot to hear that we are getting it right. Kind regards, Paul

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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