I cannot recommend this company highly enough. I ordered a product with express post, and it arrived the next day. Unfortunately, they delivered the incorrect product, and I was leaving the following... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Fascinator was more fabulous than the photo. Top shelf quality and so happy!!! Can highly recommend this business !! 👍😀🩷
I only discovered 'Hats from Oz' yesterday online and today I visited the store! The huge array of products available, quality and customer service was such a high standard. The lovely owner helped... Vis mer
The fascinator is beautiful. I would have lined the band to have been attached to fascinator as I have short hair and the clip won’t hold on my hair. I will try and attach to clip but the fascinat... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
🎩 Hats From OZ – Australian-Owned Hat Specialists Since 1963 Hats From OZ is your destination for stylish fascinators, ladies’ hats, and men’s hats for every occasion. Proudly Australian-owned and family-run, we bring over 60 years of millinery experience to customers across Australia and around the world. From elegant race-day fascinators and custom-made headpieces to genuine Australian leather hats, fedoras, and flat caps, our collection combines traditional craftsmanship with modern style. Many of our designs are made right here in Melbourne, home to our renowned Cupids Millinery and Fillies Collection brands. We’re passionate about personal service, fast shipping, and helping every customer find the perfect hat. Whether you’re dressing for the races, a wedding, or everyday wear, Hats From OZ is where style meets craftsmanship.
Kontaktopplysninger
Australia
- hatsfromoz.com.au
4,8
Enestående
69 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
BEST customer service I have experienced
I cannot recommend this company highly enough. I ordered a product with express post, and it arrived the next day. Unfortunately, they delivered the incorrect product, and I was leaving the following day. The company kindly arranged delivery of the correct product that evening, as I lived close to their warehouse. This is exceptional customer service
27. april 2026
Fascinator was fabulous
Fascinator was more fabulous than the photo.
Top shelf quality and so happy!!!
Can highly recommend this business !! 👍😀🩷
27. april 2026
Superb quality, fast delivery
Arrived fast. Exactly as pictured and very high quality.
14. april 2026
I bought two hats and I love them both
13. april 2026
The fascinator is beautiful
The fascinator is beautiful. I would have lined the band to have been attached to fascinator as I have short hair and the clip won’t hold on my hair. I will try and attach to clip but the fascinator is gorgeous!
The delivery time was exceptional!
Ann Jones
9. april 2026
Hat was a birthday gift and was…
Hat was a birthday gift and was received well. Would of loved it in a dust bag instead of straight in the packing box.
2. april 2026
Svar fra Hats From OZ
Thank you for your thoughtful review—we’re delighted to hear the hat was well received as a birthday gift.
To ensure every piece arrives in perfect condition, we carefully pack our hats and fascinators in sturdy boxes with protective tissue paper. This method helps maintain their shape and prevents damage during transit. While dust bags may seem like a desirable addition, they do not offer the structural protection required for safe shipping and can allow hats to become misshapen.
We truly appreciate your feedback and will take it into consideration as we continue to refine our packaging. Thank you for choosing us, and we hope to serve you again soon.
As usual prompt delivery to New…
As usual prompt delivery to New Zealand!
Fabulous hat
Love it
You are the best
7. april 2026
This is my second year for Kentucky Oaks & Derby weekend
This is my second time ordering a fascinator for Kentucky Oaks & Derby weekend. Extremely well made. Customer service is wonderful. I received so many compliments on my fascinator last year I had to go with them again this year.
1. april 2026
Well made & quick delivery
30. mars 2026
Quality product and service
Love my fascinator - good quality materials and well made. Shipped incredibly quickly and very well packaged so it did not get flattened or lose its shape.
16. mars 2026
'Hats from Oz' wonderful instore experience
I only discovered 'Hats from Oz' yesterday online and today I visited the store! The huge array of products available, quality and customer service was such a high standard. The lovely owner helped me try on a few options and gave me lots of advice after showing her photos of my dresses the hat/fascinator was to match. I will definitely be going there again and taking my girlfriends with me! 100's of options!
19. mars 2026
Anmeldelse skrevet uten oppfordring
Customs was supposed to be included in…
Customs was supposed to be included in the price it wasn't it cost me n additional 19.50
4. mars 2026
Svar fra Hats From OZ
Thank you for your review and for your order.
Your order was placed through our Australian website, and the hat was shipped from Australia. For international shipments to Canada, any import duties or taxes are determined by Canadian customs and collected by the carrier upon delivery.
These charges are not included in our product or shipping prices, and this is explained on our shipping information page:
“Please note — please check if there are any import duties payable in your country. Any duties are outside of our control and are not included in the price.”
Because we ship internationally from Australia, we unfortunately do not have control over how individual countries apply their import taxes.
For customers in some regions we operate localised websites where taxes are already included in the checkout price, such as our US store at www.hatsfromoz.com
and our UK store at hatsfromoz.co.uk, which are connected to the local tax systems in those countries.
We appreciate your feedback and hope you are enjoying your hat.
Absolutely gorgeous fascinator
Absolutely gorgeous fascinator. Beautiful quality, colour photos were true to life. Looking forward to the Slipper next weekend ❤️
3. mars 2026
The hat is as advertised..I love it
The hat is as advertised..I love it. Thankyou. Ann
19. februar 2026
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