Hat Heaven Anmeldelser 

HORRIBLE!!! I ordered over $200 worth of hats in 01/2025, it is 03/03/2025 and I STILL have NOT received my items. There is no customer service number to contact only a email. I have sent a ton of emails requesting information about my items and all I get is a generic reply saying that my order is in route, with no tracking information..THEY ARE SCAMMERS

They advertised 7-10 business days delivery time, and they have taken 6 weeks with zero progress or updates. Repeated attempts to email them gave nothing but a generic auto-response contradicting their claim for 7-10 days by saying it’s 1-2 weeks for manufacturing and 1-2 to ship. Which is still 2 weeks less than I’ve waited so far with no update.

Relieved a smashed hat due thier part not the shipping and was not as described. I have tried to get a refund but they are very hard to work with. It is obvious that they are Chinese and will not give a refund or replace it. They try to get you to except 20, 30 or 50%. I had to dispute the Charge. Numerous emails. Scam outfit. I would Not do business with them. Numerous others had the same experience. Scam, Scam, Scam.

Hat was about 3 sizes to big. Hat band nothing like pictured. No customer service. Won't hold shape. Nothing like quality of the picture. My fault for not checking reviews first. Found out pictures are off other hat manufacturer web sites. Tried to contact my bank, they denied my claim before I ever got hat. Tried to cancel sale but customer service never returned calls or emails

A couple of hours after paying for the hat, my paypal account was hacked. I thought I was buying legit company managing the front end and sourcing from China... and should have checked but I was just too tired...its looking pretty bad for them as the hack is within an hour or so and I didnt find out til today.
So after the notification arriving it was a couple of hours out from the "hassle free" insurance I paid for...right. THen I did a search and whoah have they got a bad rep. So here I am after 4 calls to paypay and getting cuttoff every time...

I bought a supposed Indiana Jones hat the was not only the wrong color but also not anywhere close to an Indy hat, just a sorry looking hat in a fedora shape. These people are scammers and should not be allowed to sell on the internet. In fact, they should be arrested for fraud and false advertising.

If I could leave zero stars for this scam artist company, I would. DON'T BUY ANYTHING FROM THIS COMPANY! Read the reviews, 100% bad and evil: website steals images from other sites to sell cool looking hats, then they take a super long time to ship from China, and what you get are cheap costume hats that look NOTHING like what you ordered. Customer service is another scam. YOU WON'T GET YOUR MONEY BACK. They have figured out how to take your money and even PayPal can't help you.

If I could give a 0 star review I would do -5. They are absolutely crap. False advertisement. Ordered a cowboy hat that was supposed to be 5 3/4 tall shipped in a 4 inch tall box with zero protection. Advertising fast shipping must have used a carrier turtle and that’s an insult to the turtle. Brim was visibly unevenly cut on the front and rear, must have Stevie Wonder and Ray Charles cutting them out of whatever bs material they found to make them out of feelings like old recycled cardboard that was wet dried and then rewet. Visible stitching all the way around the crown that doesn’t even match the color of the hat. And from what I’ve read they are not known for issuing refunds. So that was a complete waste of $70.

If I could give a zero star I would please do not order from this company. They are a scam company. It takes them at minimum 60 days to send the cheap material hat that looks nothing like the ones pictured. They are bait and switch organization. They show you a good quality hat and send you a cheap felt hat that looks nothing like the picture

I ordered two different cowboy hats. What I received were to two hats almost identical and nowhere near what ordered. Now they’re offering 15% return & discount on next order & going back & firth. It apparently they have no intention of refunding my money.

Horrible, and cheap, cheap, cheap imitations! You are NOT getting what is on the website!!!

This is a rip off. Ordered hats for my Grand Daughters Christmas Dec 2nd. They never came and when I contacted support for a refund its been a month and no refund yet. I think its a scam. DO NOT BUY FROM HAT HAVEN

I do believe either you are going to lose your money or if you do receive the hat it will not be worth the money you are paying. I ordered two hats from them and got an email confirmation saying that handling would take 10-15 business days and then shipping would be another 10-20 business days. That is not mentioned in their advertisement.

Total Scam !!! Beware of this site !!! I ordered a hat 12-8-24 and the company refuses to refund my payment after the hat has been sent bact to the sender!!!

absolutely terrible in the picture looks like a very nice hat really good material it arrived and just trash feels so cheap and not the same as in the picture and what I received

No tracking information. The delivery date shows april 2022 and was ordered in 2024. Do not recommend

Do not order from this company. The hat I received was totally different than the one pictured on the web site. They use cheap material. Would never order from them again, Buyer be ware!

Ordered 5 hats from this company. They show you beautiful hats but what they send you are their version of these hats. Those hats are total j.ted them for a refund and asked for an address to mail to. The girl told me she would try and find the address and never got back to me. Please,Please do not order from this Company they will steal your money.

STOP! Don't do it!!!!
They DO NOT deserve, 1 star, period! This company is a straight up rip off. I normally do my due diligence but dropped the ball until it was too late to cancel order. Upon receipt of whatever that garbage was I received, I immediately, notified MyHatHaven via email, and notified PayPal. I filed complaint with PayPal and when MyHatHaven, finally responded after being contacted by PayPal, they offered a full refund per the return of product. To CHINA?!?!.... Hell NO! Then be out of MORE money. It is obvious they DO NOT operate in integrity nor ethically, and I am suppose to trust they will refund me my $101.19. NAHHHH, I'll pass. Just know God sees and knows.
So, unless, you have money to give away or donate to scammers, RUN!

I was under the impression they were an American Company. Now I regret buying from China because China companies are garbage most of the time.