harttools.com Anmeldelser 169

Recently received the Hart 40V weedwhacker as a gift. I used it less than a dozen times and both the battery it came with, and the extra one given to me will no longer hold a charge. I normally LOVE my HART tools and it's why I requested it but this weedwhacker can't take interchangeable batteries and there is NOTHING they can do to help me, a waste of $, worst product by HART. DO NOT RECOMMMEND their weedwhackers at all.

Purchased the self propelled lawn mower. So easy to assemble. What a great lawn mower so easy to use and quickly cut my yard. I strongly recommend this mower for all. This mower I would recommend for women and senior citizens very easy to operate and like the side mulching option.

What I like about the trimmer is the length of the weed eater. what I dislike is the functionality of how to convert into and edger, and how to operate the auto wind feeder.

Product was easy to put together the battery is very strong I just wish this product came with two batteries for the two pieces that I bought together.
The blower is very strong

Bought a 20Volt battery 8" chain saw and it only worked for about 20 minutes before a part broke that keeps the chain tightened. Then I spent hours trying to get them to answer my phone calls and then finally they did not have the part and would not have it for about 6 months.

Was low on funds for tool set when I started on construction. Hart was the lucky one. I bought 4 tool combo kit 3 years ago and now I have almost everything that is need for my line of work. Take care of these and they will take care of you. Looking forward to any new power tools the come up with. Definitely a HART fan.

WARNING HART TOOLS 1 STAR REVIEWS ARE THE TRUTH.... Ordered a 6 tool combo kit. Received the order late, the set finally came in 6/25/24. BOTH batteries came defective (throwing error code when charging), missing screws/bolts in several of the tools. The best part is they refuse to send you a replacement unless you have every exact detail of each defective item. Model number part number and serial number. Called 10 times only to be told several different things. I knew it wouldn't be the best set I've ever gotten, but my God I didn't expect this! Being a business owner myself, I would be completely ashamed to send a product out the door with this quality and customer service! Even the customer service rep said they have had excessive amounts of calls about their batteries being received as defective. Now I'm told because I don't have all the info on my person, which is all the info they have at their finger tips, that I'm not covered under warranty....... What a flipping joke!

I purchased a Hart Tool Combo Kit, 20 Volt Cordless Drills and a 6&1/2inch circular saw, including the saw blade. With 2 batteries and charger from Wal Mart. For the little amount of time that they even get used. They work great and I did not have to spend too much money on high dollar major brand tools that I would use very little. 3 Years warranty for $24 from Wal Mart. Peace of mind, quality and practical on a limited budget! Very happy!

Ordered 40 volt battery. For weed eater. Runs great lots of running time.

I bought a new Hadt weed whacker. Got it home. Wouldn’t. Run. Battery does not seem to be charging. Waiting on the phone with customer service for an hour and a half’s no, on my second call, and still unable to talk to anyone

Just bought the

Got a 20 volt drill and is awesome it's lightweight and it performs excellent

This company is terrible. My lawn mower battery died after using it twice and I have been waiting for customer service to pick up for over an hour.

Hart tools are a joke! Battery was absolutely defective after less than a year. Would not charge. Dealt with customer service, 7 different people! 7 explanations of the same problem, 7 times submitted serial numbers! Had registered when I bought them. Claimed they didn’t see it. So now they want me to spend $160 on a replacement battery. No thanks. DO NOT BUY

I have 7 Hart tools. All 20V and they are OUTSTANDING tools. I have and will continue to recommend these tools to family and friends. Thank you for making a great affordable tool!

We bought a blower and a weed eater.Yesterday can today came home. Tried them both out We are so excited to use the weed eater.And blower both have a lot of power and will use them a lot

I just bought a pole hedge trimmer and havent had it long enough to really see how irs going to be so if it is real good i will update my review but it us bad and i hsve problems i wont call hart because readung all the other reviews they dont answer the phone so i will call some one who does answer the phone and that is the BETTER BUSINESS BUREAU and file a complaint with them maybe all the other people should call them also again if it goes ok i will change my review from 3 to what ever.

Bought a HART electric trimmer, it broke, took it back for a refund. Bought another one (thinking the first one was a lemon), it broke. Unable to get it serviced BECAUSE I HADN'T REGISTERED THE PRODUCT! So the warranty is void. What? In other words, the expectation is that the product will break, and they don't want to be responsible, so they make you jump through a bunch of hoops so you won't be able to claim the warranty. And even if I took it for service, it's 40 miles away! I will never buy another HART product. I also noticed they took down their Hart Tools review page. Now I understand why.

Harttools.com was offering a 10% promotional for first- time purchases. I registered my email and phone number (required to get promo code). I never received the promo code. I went ahead and made the purchase because I needed the item and emailed asking for the 10% to be credited back to my original form of payment---the customer service department "worked" on my issue for several days, and then sent an email giving me a promotional code for a future purchase. I asked again if it could be credited back to the current purchase since that was what the website stated was for "first-time purchase"---since I was a first-time buyer and have no idea whether I will be purchasing again from this site, this was not an acceptable solution to me. They then came back and said the item I purchased was not eligible for the discount. I also had to pay a $20 restock fee on an item I purchased and returned in less than a week's time. Very poor customer service--they won't honor the 10% discount they advertised---I assume they just wanted my email and phone number--I have now blocked both and reported them as spam. In the days we live in---Harttools ought to take note of how other companies are succeeding....when you don't treat your customers fairly...they go elsewhere.

Bought a 40 volt weed eater the battery is defective. Only used it a few times. Thats pretty bad when the string that came on it out lived the battery. Tried calling many times just to be put on hold for over a hour. I fo not think they even have anyone there in the customer support center. One of my calls I was on hold for 1hr 40 min. Still no help. I sent a email will see how that goes. If I get help and a battery replacement I will update this review.