Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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3 anmeldelser
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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Booked Wild Rose Holiday Park a year in advance for a birthday celebration, they then cancelled our booking 6 months later for no good reason, with no alternative offered. Really inconvenient and feel really let down. Rubbish customer service - they didn’t care at all. Definitely wouldn’t recommend & won’t book again.
Terrible inexperienced booking staff onsite at riverside support went through booking for next year 2027 on the booking line paid £25 deposit. Received email confirmation it had dates for this year! Called immediately was told bookings aren’t even released yet for next year they will call me around December this year to book. Not happy at all will be calling tomorrow to complain and get my deposit refunded. It is a lovely park and accommodation we will stick with hoseasons to book.
I've stayed several times but trying to book this time was an absolute nightmare. Their customer service is also horrible.
The badly designed website wouldn't let me book or pay. At some point it booked without paying. They called me instantly about sales. I have no idea why. I told them what the issue was (the badly designed website didn't take my payment) and tried to ask for help, but had to hang up because they literally would not listen and cut me off.
I went on the chat, explaining again that the website prevented me from payment, and it's designed badly. So they called me "because I said the website was bad three times". Yes, the website is bad. I have said that several times, in explain, literally trying to explain how I got a booking without payment. They told me I'm being aggresive by saying the website is bad several times and that I expect it to be fixed right away.
No, I told them... I know it takes ages to fix a website. I just want to tell you that that is the reason my payment didn't go through!
Again, they just kept cutting me off and talking over me. I got them to cancel. but I am not booking again. Wow. I guess they get a lot of bad feedback about the website and don't want to listen to it anymore, because they absolutely did not want to listen to me, or even let me talk! Update: They never even cancelled. I guess they have a lodge that won't be occupied or paid for.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
