Harrison Bathrooms supplied a scoge hot water tap for my kitchen. The unit failed after a short period unfortunately. Callum dealt with the issue very efficiently and quickly by supplying a replace... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I bought one of their bathroom cabinets but had a problem after trying to adjust the height of one of the shelves. I contacted them and the guy I contacted,Sam, was so helpful. He arranged to send ou... Vis mer
I had an unfortunate experience with our toilet seat having only been fitted by ahm solutions a year ago. There had been a leakage of rust from the seat supports After a little tooing and fro... Vis mer
I initially contacted customer services for advice as to where I could purchase replacement nozzles for my shower head. I was so surprised when they replied to say they would replace the shower head,... Vis mer
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Defective and poor quality scudo…
Defective and poor quality scudo products. Refused legitimate warranty request
Dripping kitchen tap
Contacted Harrison Bathrooms regarding a dripping kitchen mixer tap. The Customer Services (Emma) was prompt and extremely helpful in offering to send a replacement cartridge.
We needed to order cartridges for our…
We needed to order cartridges for our ten year old taps.
After a few communications with the company, our cartridges were dispatched.
Excellent service, would definitely recommend.
Order of Tap Cartridges
When I called Sam was very helpful and informative. The correct Cartridges are now on order and due in a few days. Thanks very much Sam.
I had great service from Sam today with…
I had great service from Sam today with clear communication. Although there will be a little wait for my replacement part my expectations have been confidently set👍
Sam in technical has been very helpful…
Sam in technical has been very helpful in resolving a drip from cartridge assembly.
New cartridge on the way , hopefully drip will stop.
Had a small issue with a mirror and it…
Had a small issue with a mirror and it was quickly resolved by Harrison Bathrooms/ Scudo. Won’t hesitate to purchase Scudo items in the future.
Excellent customer service
We had an issue with our mirror but the company couldn’t have been more helpful. Emma responded right away and arranged a replacement with no hassle at all. Really impressed with their customer service!
Hot tap leaking from flex hose
Hot tap leaking from flex hose.
We had difficulty with our kitchen installer/ supplier not responding to us, so it was refreshing to get positive responses for the various customer support personnel who responded to our emails and after a short exchange they have agreed that a replacement tap will be dispatched .
Fantastic customer service
Had a faulty boiler with my 4 in 1 tap and after speaking directly to Harrison’s they are sending me a new one. Their customer care is second to none, thank you!
Scabby toilet seat and surrounds
I had an unfortunate experience with our toilet seat having only been fitted by ahm solutions a year ago. There had been a leakage of rust from the seat supports
After a little tooing and froing with ahm solutions your kind and efficient receptionist at Harrison bathrooms, Emma took hold of the reins and resolved the issue very quickly.
She had a caring and very proactive approach which produced results.
Many thanks Emma
As a gesture of goodwill I was offered a new toilet seat which I look forward to receiving.
Thankyou
Kind regards
Diane
Incident date July 23rd 2025
Excellent Customer Service
The service received from Harrison Bathrooms was excellent. We had a small issue with a Scudo filter and even though not purchased directly through Harrison they honoured their guarantee. Customer service where you can actually speak to someone and they deal with it is a big win for me.
Excellent Customer Service
Excellent customer service from start to finish.
Harrisonbathrooms, responded expediently to all communications and provided me with the information I required.
Emma was the member of staff who assisted me- she was excellent :-) Thankyou
Bar mixer problem fixed
Contacted Harrison bathrooms with a scudo bar mixer problem, with the help of Callum and Sam they sent me out free of charge spares to rectify the problem, I couldn't be any happier with the service they gave me and would highly recommend them and will definitely use again if I have any further issues.
I was needing replacement wheels for my…
I was needing replacement wheels for my shower,and because I was having trouble paying on my credit card a very helpful young lady called Emma, is sending them free of charge . I must add the shower unit was purchased from this company. Well done you…
Emma at Harrisons really helpful and…
Emma at Harrisons really helpful and sorted my query within a day
five star customer service
Tap issue solved
I had a technical issue with one of the products and a chap named Callum was very helpful and managed to sort things out with little fuss. Cant fault that sort of service. Thank you Callum.
Good Customer Focus
Spoke with Sam following loss of a grub screw on kitchen mixer tap. Sam was very customer focused, being efficient and kindly in sorting out and DHL'ing me a replacement.
Great Service
Jess was very helpful with a problem I had with a shower enclosure door. Sent out a replacement part at no extra charge. Thank you
Got 2 showers both had identical bits…
Got 2 showers both had identical bits broken neither showers feed the water properly and have clearly been sold faulty very poor won’t use again very disappointed and thise who sold in there behalf won’t sort them
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