I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to not be pressured to buy and the hones... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Vis mer
Selskapet har svart
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Vis mer
Selskapet har svart
I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Kontaktopplysninger
NW5 1TL, London, Storbritannia
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Enestående
977 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fantastic service
Absolutely fantastic service - especially if you can’t decide what outfit will suit you better as you can try several outfits at the same time because you do not pay until you have sent back what you don’t want to keep.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Trying several outfits side by side without paying until you've sent the rest back is exactly the freedom we want you to have, Lisa. Thank you!
Seamless process
I ordered 4 dresses via Try Before You Buy offerred by Needle & Thread and it was a seamless process.
The order arrived quickly, the garments were carefully packaged, and the returns policy was simple and easy to understand.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Four dresses, careful packaging and a returns policy that's actually simple - sounds like a proper seamless process. Thank you for the review!
Such great idea to Try before Buy
Such great idea to Try before Buy. Gives you instant insight into sizing, style & suitability from comfort of your own home!
Very pleased with my choice!
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Getting instant clarity on sizing and style within your own home from our lovely Style Concierges really makes a difference, Susan. So pleased you found the right choice. Thank you! 😊
Excellent experience & a great idea
Excellent experience & a great idea. So easy, just order, try on , then return by QR code with options of Royal Mail & Evri if it doesn’t suit, or like me you buy 2 sizes.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Simply ordering two sizes to compare, is exactly the flexibility we want to give you, Trudy. Thank you!
Great service being able to check the…
Great service being able to check the items out before purchase
16. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Thank you, Mark. Being able to properly check things out before buying is exactly the service we want to give!
I love this service
I love this service. Opportunity to try before purchasing. Package arrived on time, easy to process returns and I have just fallen in love with MV. Exceptional service. Keep it up.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Falling in love along the way is a very happy side effect of our service! Thank you for such an exceptional review, we'll keep it up.
Excellent service makes it easier…
Excellent service makes it easier buying expensive pieces without the outlay especially if you are between sizes
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being between sizes is exactly where this makes the biggest difference on pricier pieces, Louise. Thank you!
Svar fra Harper
Thank you, Deborah. We love reviews like this!
It’s a brilliant service!
It’s a brilliant service - I buy most of my clothes online - such a faff to go to a large city for bigger stores and then sizes can be out of stock. Sometimes I’ve been late in returning online items and kept them as outside the return window but this 5 day window encourages me to try and keep or return straight away! Would like to know where else has this service
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
That faff of getting to a big store, only to find sizes out of stock, is exactly what we want to save you from! Keep an eye on our website for other brands we work with. Thank you for the brilliant review!
I absolutely loved this service
I absolutely loved this service! Me and Em is right at the top end of my budget and so I waited for the sales to come round. Being able to try so many things without having to pay in advance was just fab. I'm so happy with the items I kept, real investment pieces that I'll treasure.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being able to try a few pieces without paying upfront sounds like exactly the right approach for treating yourself, Andria. So pleased you ended up with pieces you'll treasure. Thank you!
Have to recommend this try before you…
Have to recommend this try before you buy service if you like me don’t live near many shops and buy most clothes online. This service allows you to try styles that you may never have tried again and also allows you to buy a number of different sizes if you are not sure which one you select .. Also helps manage credit card expenditure not having to buy and then worry about whether you get the refund when return
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being able to branch out into styles you'd never normally try, without your credit card taking the hit upfront, is what we want to deliver. Thank you for the recommendation!
An exceptional service
An exceptional service, very quick delivery, in fact the next day!
Lots of reminders to return your delivery if not required. All in all l was very happy and will use this service again!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Great service and great messaging so nothing gets forgotten - it sounds like we got the balance right, Christine. Thank you, and see you again soon!
Used this for the first time for Mint…
Used this for the first time for Mint Velvet. Excellent service free delivery and returns and really easy to return items. Will definitely use again
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Free delivery and easy returns for your first go, that makes us happy and we are pleased it went this smoothly, Tracey! Thank you, and see you again soon.
Fantastic try before you buy service
Fantastic try before you buy service! Returns couldn’t be simpler
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Thank you, Sarah. So pleased returns were as simple as they should be!
Great service!
This is such a great service. Rochelle is a delight. Knowledgeable, helpful and great fun. It’s worth every penny and I hardly buy from Me + Em any other way. Superb!
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Rochelle really does bring the fun to it, Annie! We'll pass your kind words on to her, thank you for such a superb review.
Excellent and great service
Excellent and great service. Useful to not pay upfront until you decide to keep items (I never returned anything so can’t comment on that) however I thought Harper was extremely good
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Not paying upfront until you've decided is exactly the useful bit, Lynsey. Thank you for such kind words about the team!
Mint Velvet ‘try before you buy’
Brilliant ‘try before you buy’ service with Mint Velvet. So good to just pay for what I kept, rather than paying and then waiting for a refund on returned items.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Paying only for what you keep, rather than waiting on a refund, is exactly the idea, Kerensa. Thank you!
No risk seamless experience
Used the Try before you buy service for some Me+Em purchases that I may otherwise have not ordered. Had them delivered free and tried them on and of course loved them all and so kept them. Nothing more for me to do and just await payment to be taken. Excellent service making me more likely to buy more in future!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being tempted into pieces you might not otherwise have ordered, then loving them all, is exactly the fun part of this!
Thank you, we'll look forward to your next order.
Super convenient and really enhances…
Super convenient and really enhances any online shopping experience!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Thank you, Kobie we are so pleased it added something to the online shopping experience!
It’s great to have multiple sizes and…
It’s great to have multiple sizes and choices delivered to your home to try on with existing pieces - also good to have a second opinion on hand sometimes . Highly recommended
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Trying pieces against what's already in your wardrobe, plus a second opinion on hand, is such a smart way to shop, Kate.
Thank you for the recommendation!
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