Harnce Heating & Plumbing Anmeldelser 

171
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

They are totally professional in the nicest possible way I would firmly recommend them and just wish we had used them before. Truly excellent

Vurdert til 5 av 5 stjerner

Super helpful company; came out quickly to assess a leaking radiator pipe and came back a couple of days later to fix. Price ended up cheaper than quote as it didn't take engineer as long as t... Vis mer

Vurdert til 5 av 5 stjerner

Communication with this company is really good. I had a number of queries which Isla responded to very quickly. A date for the work (tap replacement) was given a few days hence. Tim turned up exactly... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service from start to finish. Plumbers that actually turn up and are punctual too. The communications from Isla and messaging system work very well and keep you informed all the way. M... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Varme- og kuldeentreprenør
  2. også i
  3. Baderomsoppussing
  4. Gassingeniør
  5. Gassinstallasjon
  6. Rørlegger
  7. Ventilasjonsentreprenør

Skrevet av virksomheten

Our family have spent over 20 years working in the heating and plumbing industry so we wanted to bring our expertise to homeowners and businesses local to ourselves. Based in Lichfield, we service much of South Staffordshire, including Burntwood, Cannock, Lichfield, Tamworth, Sutton Coldfield, Burton and surrounding villages.​ We provide new boiler installations, heating upgrades, NEST Pro and HIVE smart thermostat installations, radiator repairs and replacements, annual servicing of gas, oil and LPG appliances, breakdowns, leaks, Landlords Gas Safety and all plumbing work. See our full range of services on our website. With our unique Membership scheme, our customers get all their heating & plumbing services on subscription, with free boiler servicing and discounted rates. We are trusted installers of WorcesterBosch, Ideal, Viessmann, Vailant, Navien and Baxi boilers and have many case studies and positive testimonials from our customers. We offer free home visits to assess all kinds of work and we endeavour to turn around a quote within 24 hours where possible. Our pricing is transparent and competitive and we always provide free estimates on request for all the work that we carry out. We are Gas Safe registered, trained to work on Oil, LPG and commercial heating systems up to 1MW.outh


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(171)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wouldn't hesitate to recommend!

We've used Harnce since very early on when they started trading. They've always been fairly priced, helpful, do a great job, tidy and punctual. I recommend them to anyone I know.

18. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient, professional and friendly

Very friendly, helpful and efficient service from both office staff and engineer. Engineer arrived as planned and despite unexpected difficulties with the job, managed to resolve them and leave everything clean and tidy when he finished.
Very refreshing to have such good service. Highly recommend!

22. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very efficient, top customer service!

We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)

10. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent. You wont be disappointed

We contacted Harnce after we had tried several other local plumbing and heating companies all of which told us parts were not available. Neil came for a site visit, provided written quote a day or so later. Communication was excellent, accepting quote easy to scheduling work to it actullay being carried out. They basically did what they said they would and did it well. Very pleased with them and would definitely recommend.

3. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommend Highly!!!

Our third or fourth time using Harnce for our plumbing needs (regular servicing and, in this case to fix an adhoc leak). Great communication from start to finish, got an appointment for the next working day and issue fully resolved first time around. Josh did a great job, can't recommend highly enough.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Wouldn't hesitate to recommend Harnce

I was recommended Mathew Harnce as being reliable and reasonably priced. I was delighted with the quick response to my call and a speedy job was completed by a very pleasant guy, Josh... who explained all he had done. Both toilets are working well now.

24. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Left us with no hot water and heating

Harnce Heating and Plumbing are an absolute disgrace. Following a recent boiler service, where they also fitted a service kit and another unspecified part, we have been left with **no hot water whatsoever**. Before their visit, we had hot water. Now, nothing. To add insult to injury, when we contacted Harnce to report this critical issue – directly following their service – they flat-out **refused to come back and investigate without charging us even more money**. Their callous disregard for our situation is appalling. We have two young children and two disabled individuals in our household, all of whom are now without hot water and heating thanks to their shoddy workmanship. Harnce clearly has zero concern for the well-being of their customers, leaving vulnerable people in a completely unacceptable situation. We have escalated this directly to our energy supplier, who organised this company in the first place, and we will be pursuing this matter further. Avoid Harnce Heating and Plumbing at all costs if you value having a functioning heating and hot water system and any semblance of customer care.

28. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

I have tried to call to try and help with a speedy solution for you, but I have been unable to get through.

We are very sorry to hear about your situation and fully appreciate how distressing it must be to be without hot water, especially in a household with young children and vulnerable individuals.

However, to clarify, HARNCE was contracted by your service provider and not directly by you. As such, we are not authorised to attend without instruction from them. We must follow the correct process and work within the terms of our agreement with your provider. We have not refused to assist you but simply advised that we require their authorisation before taking further action.

We understand your frustration and strongly encourage you to continue liaising with your service provider to ensure they raise a follow-up request with us. We are ready and willing to return once the proper authorisation is received.

Kind regards,
The HARNCE Team

Vurdert til 5 av 5 stjerner

A HIDDEN PROBLEM

On the discovery of what we have since learnt was a long-standing problem with a leak in our shower cubicle, several neighbours recommended Harnce. From the outset it was apparent that it is an efficiently managed organisation with a customer focus. In diagnosing and solving the problem, they have proved to be both efficient and effective in all respects. we are very happy with the result and would have no hesitation in recommending their services to anyone.

17. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Engineer arrives on time

Engineer arrives on time, does an excellent job, explains everything in detail.
Admin wise deserves 6 stars not 5

7. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

Thank you so much for your review, we really appreciate your 6 stars!!

Vurdert til 5 av 5 stjerner

I would highly recommend Harnce for the…

I would highly recommend Harnce for the fitting of a new boiler

Excellent service - very reliable and professional work

21. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

Hi Valerie

Thanks so much for your fantastic feedback, it really does mean alot to our family run business.

Harnce Heating and Plumbing

Vurdert til 5 av 5 stjerner

Highly recommended

I have absolutely no hesitation in recommending HARNCE Ltd they delivered a very professional service.
Appointment was honoured, I Received advanced notice of arrival time, didn’t need to be asked to remove shoes , kept me abreast at all times what the situation was and what needed to be done.
No waffle, they carried out three jobs for me all of which are first rate as well as being extremely clean and tidy. What else can I ask for. I shall certainly call upon them for any future requirements I have

29. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

HI Phillip

Thanks so much for your fantastic feedback, we treat our customers homes as we would want our own to be treated and pride ourselves on our tidiness and efficiency. It means alot to hear such kind words thank you so much.

Harnce Heating and Plumbing

Vurdert til 5 av 5 stjerner

Sincere appreciation for Excellent support & services


I would like to express my sincere thanks to HARNCE for time and kind consideration over past couple of days from initial call to completion of the work!

Support and understanding was beyond words, I am so grateful for the immediate response with call out within hours from Neil and super job carried out next day by Josh! Both on time and totally professional in every way!

My appreciation for sourcing the critical parts with an achieved next day delivery from trusted supplier quite exemplary at this time of year!

Being kept up to speed with each visit and parts demand was reassuring and gave me confidence I was in good hands… I recommend & trust this company totally.

Yours Sincerely

Phil

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

Hi Phillip

Thank you so much for this fantastic review, it encompasses what our family business is all about and so pleased we could deliver for you. It means alot to us thank you.

Harnce Heating and Plumbing

Vurdert til 5 av 5 stjerner

Very prompt and professional service

Very prompt service, and turned up as agreed. Skilled plumber who could diagnose the problem with the radiator quickly. Was happy to check the others within the call out charge, and found and resolved a second issue. Would use again.

11. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

Hi Pete

Thanks so much for your feedback we really appreciate it and always happy to help with as much as we can.

Harnce Heating and Plumbing

Vurdert til 5 av 5 stjerner

Very professional

Very professional, and completed the work quickly and efficiently. Great communication too.

29. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Harnce Heating & Plumbing

Svar fra Harnce Heating & Plumbing

Hi Hannah

We do like to provide the best communication possible so we really appreciate your feedback.

Thanks

Harnce Heating and Plumbing

Vurdert til 4 av 5 stjerner

I’ve called them a few times now


I’ve called them a few times now, and they’ve consistently delivered outstanding service. The last time I called was for a major issue with my water main. I had noticed a drop in water pressure for several days, and I was concerned there might be a leak somewhere.

David was fantastic. He took the time to assess the problem, and after some careful inspection, he determined the water main needed some repairs. He explained everything in layman's terms and gave me a detailed estimate. What really impressed me was how transparent he was about the costs, and he even gave me options for how I could proceed.

The repair was done quickly, and David made sure everything

28. november 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv