Ik had eerder een review geplaatst omdat ik het vreemd vond dat ik hoge verzendkosten moest betalen voor een verschil van slechts 5 cent. Dat voelde niet helemaal redelijk. Inmiddels heeft het be... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a great brand and excellent support. One of my ordered tees was sold out and Jess from the support department emailed me proactive how she could be of assistance and help to get (the rest of) my... Vis mer
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Things looked like they were going downhill with possible hints at delays in delivery and supply of the items i had purchased, but the team did very well to communicate with me at all times. Even had... Vis mer
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Ik bestel vaker bij hang11 met hele goeie ervaringen,snelle levering goede producten goed contact. Nu ging er met het bestellen van een jas wat mis post nl was het pakketje kwijt, gelukkig heel goed... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Hang Eleven
Skrevet av virksomheten
Amsterdam based lifestyle brand. Initially rooted in “Surf, Sun & Style,” Hang Eleven soon shifted its focus to “Adventure, Freedom & Style,” expanding its reach beyond seasons and into the lives of a broader audience. Today, Hang Eleven stands for more than just apparel – it’s a call to live free, stay adventurous, and own the journey.
Kontaktopplysninger
Haarlemmerdijk 93b, 1013 KD, Amsterdam, Nederland
- Support@hang-eleven.com
- hang-eleven.com
Welcome to Hang Eleven
4,3
Enestående
629 anmeldelser
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Buena ropa, buen servicio.
He realizado varios pedidos, me gustan el estilo y la calidad de la ropa. Además, el servicio es rápido y eficiente si tienes que hacer algún cambio o devolución.
16. april 2026
Anmeldelse skrevet uten oppfordring
Very good service
Very good service, we had a problem with one shirt and received a new one within a week.
11. april 2026
Great Quality and fast delivery :)
16. april 2026
Très bien comme d’habitude
Très bien comme d’habitude. Petit retard de livraison mais suivi par mail donc pas de crainte particulière.
16. april 2026
Svar fra Hang Eleven
Hi Arthur, glad to hear everything went smoothly overall, even with the slight delay. Seems like the tracking emails did their job and kept things stress free. We will still keep working on making deliveries even faster next time.
Enjoy your order, and we hope it was worth the short wait 😊
Nicht zu empfehlen!
Nicht zu empfehlen!
Versandkosten für Rücksendung, was nicht so angegeben ist
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Hi Nico,
Thanks for your feedback, we’re sorry to hear about the confusion.
Our return policy, including the return shipping costs, is outlined on our website with the link below but we understand it can sometimes be missed or unclear.
https://hang-eleven.com/pages/help-center?hcUrl=%2Fen-US%2Fwhat-is-your-return-policy-917406
Please feel free to send us an email at support@hang-eleven.com
so we can take a closer look and clear things up for you.
If you have any other questions or concerns, we’re here to help.
Mooie shirts
Mooie shirts. Goede kwaliteit.
Ben door Jess goed te woord gestaan m.b.t. levertijd omdat 2 shirts backorder waren.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Jess will be happy to hear this, he always does his best to keep things clear and smooth, even when a couple of shirts decide to take the scenic route on backorder 😄
Super snelle levering en de kleren zijn…
Super snelle levering en de kleren zijn echt van top kwaliteit, een echte aanrader
15. april 2026
Svar fra Hang Eleven
Hey Jelle, now that’s what we love to hear 😄 Fast delivery and great quality is the dream combo.
Enorm fijn geholpen door Jonathan
Enorm fijn geholpen door Jonathan! Snelle reactie en direct het probleem verholpen. Super service
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Hi Sanne,
This just made our day 😄 We’ll make sure Jonathan sees this, he’ll be happy to know he’s your new favorite problem-solver.
If you ever need help again or just feel like saying hi, you know where to find us!
Great brand and excellent support
What a great brand and excellent support. One of my ordered tees was sold out and Jess from the support department emailed me proactive how she could be of assistance and help to get (the rest of) my order sent to me. As a brand, great fitting and nice designs for a cool look!
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
I’m glad Jess was able to jump in quickly and help get things sorted with your order. That’s exactly the kind of experience we aim for, smooth, proactive, and no stress on your side. Thanks again for taking the time to share this, it truly made our day.
Delivery was bad
14. april 2026
Svar fra Hang Eleven
Hi Martijn,
We’re really sorry about your experience with the delivery.
It looks like there were some issues getting your package delivered due to the address details. I’ll send you an email shortly so we can look into this properly and get it resolved for you as quickly as possible.
If there’s anything else in the meantime, feel free to reach out.
Good experience
After a miscommunication i recieved a email with explenation. They apologize for the delay and they offered me a giftcard, kind actions!
14. april 2026
Svar fra Hang Eleven
Hi Jelle,
You're right, if the item is in stock we do offer next day delivery.
However, we also have some items that are on pre-order. In your case, the item you ordered was a pre-order item, which means it is not immediately available in stock.
This is clearly stated on the product page, where it shows the expected shipping date in the format “shipped on mm/dd/yy”.
I'll send you an email to resolve this issue for you.
Great products and a excelent Support
Great products and a excelent Support
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Hi Tobias, really happy to hear you’re enjoying the products and that our support team could help you out. We’ll keep doing our best to make sure you always have a smooth experience with us.
Top kwaliteit
14. april 2026
Svar fra Hang Eleven
Thanks Thomas! We really appreciate your support and hope you enjoy wearing your pieces.
Very nice support from the customer…
Very nice support from the customer service. Did a return at two different times but was fully supported and got all my refund ( partially as tokens and as money refund as asked).
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Loris, we always try to make things as easy and flexible as possible, so this means a lot to us.
Appreciate you taking the time to share your experience, and we’re here anytime you need help again.
Behulpzame klantenservice en pakketje…
Behulpzame klantenservice en pakketje arriveerde snel!
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hang Eleven
Really glad to hear your package arrived quickly and that our customer service could help you out. That’s exactly the experience we aim to deliver.
We really appreciate you taking the time to leave a review, see you again soon!
No information about how to refund
11. april 2026
Svar fra Hang Eleven
Hey Stijn,
Thanks for your feedback, and I’m really sorry for the confusion around the refund process.
The information on how to cancel and request a refund is clearly outlined on our website, but I understand it may not have been easy to find. I’ll send you an email shortly so we can directly help you with your refund and make sure everything is sorted.
Goede kwaliteit kleding
Goede kwaliteit kleding, goede service! Maat ruilen ging super easy en super snel. Duidelijke communicatie. Mijn zonen zijn er blij mee!
10. april 2026
Svar fra Hang Eleven
Thank you so much for your lovely review Patty! Really appreciate you taking the time to share this, and we’re glad your sons are happy with it too!
Feels very good
Feels very good, true to size and looks like they did in commercial ! 👍🏽
9. april 2026
Svar fra Hang Eleven
Great to hear the fit worked out perfectly and that the product lived up to your expectations. We always try to make sure what you see is exactly what you get, so this really means a lot Patrik.
Alles Perfect!
8. april 2026
Svar fra Hang Eleven
Anoniem, we’re really happy to hear everything was perfect.
Hope to see you again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.