Handpicked Wine Box Anmeldelser 

285
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We used Handpicked Wine Box to provide our sales team and key clients, with a well deserved Xmas Gift. The items supplied were very well recieved by all. Great Corporate service as always and we will... Vis mer

Vurdert til 5 av 5 stjerner

10/10 gift success. Becky put together a Shiraz selection box for my husband’s birthday and he was over the moon - especially with the tasting notes. Great selection, beautifully presented and it got... Vis mer

Vurdert til 5 av 5 stjerner

It was so good having somebody to take care of all my client xmas gifts this year. The service and quality of wine that was received from Handpicked Wine Box was exceptional. Highly recommended.... Vis mer

Vurdert til 5 av 5 stjerner

A first class experience. After my partner and I attending one of Becky's wine tasting events which was unfamiliar territory for us both, we walked away with a new found excitement for some of t... Vis mer

Informasjon om virksomheten

  1. Vinbutikk

Skrevet av virksomheten

Wine is our passion. Our mission is to provide handpicked, stand-out wines, delivered hassle-free straight to your doorstep...we won't compromise on quality and we won't be beaten on value. Also look out for our unique wedding & corporate gift selection


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(285)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

A very well received gift and so quick - thank you!

I wanted to send a thank you to someone who doesn't live locally. I was told they like pink and bubbles of which you had some good options! It was easy to pick some extras to go alongside and I appreciate that the wrapping and hand-written card were so simply done. The delivery was made next day - fantastic service, and the giftee was really happy.
The only downside to the whole process was a small technical glitch when I was trying to input addresses which meant I had to copy and paste because it wouldn't let me type certain characters. I nearly gave up but I'm glad I didn't.

11. juli 2024
Vurdert til 5 av 5 stjerner

Amazing hamper

I recently received an amazing hamper from Handpicked Wine Box for my birthday weekend away camping, and I couldn't be more delighted! Everything inside was delicious and perfectly paired. From the delicious cider and pink peppercorn salami to the vegan chocolate, each item was a treat. The wine selection was exceptional and truly made our camping experience. This hamper has been the gift that keeps on giving. Thank you, Handpicked Wine Box, for this delightful and memorable gift!

Keely Ann Jones

22. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service , they dropped a bottle and didn't have a replacement so replaced with a more expensive bottle after confirming that it was ok.
Couldn't ask for more !

11. juni 2024
Vurdert til 5 av 5 stjerner

My first order from Handpicked Wine…

My first order from Handpicked Wine Box. Delivered promptly, exactly what was ordered, well packed. My wife placed a similar order and it arrived the next day. Excellent service.

3. juni 2024
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Svar fra Handpicked Wine Box

We love happy customers! Thank you for taking the time to write your review, we appreciate it & hope you enjoy your wines,
Becky

Vurdert til 5 av 5 stjerner

Easy to navigate the site in order to…

Easy to navigate the site in order to find a great gift for a friend. Arrived in perfect time also. Happy with everything about this process. Well done. The added extras were a bonus and well received too. A wider selection would make that even better.

4. juni 2024
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Svar fra Handpicked Wine Box

Thank you for the feedback and for taking the time to write the review - we hope we can help you with more gifts in the future as we expand our range.
Becky

Vurdert til 5 av 5 stjerner

I bought 6 bottles of wine as a…

I bought 6 bottles of wine as a birthday present to be delivered to a family member. The packaging was birthday wrapped with a hand written card. The package was amazing. The wine was of great quality too. Many thanks.

4. juni 2024
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Svar fra Handpicked Wine Box

Thank you for taking the time to write your review, I am so pleased you liked our gift wrap.
I hope we can help you in the future with more gifting,
Becky

Vurdert til 5 av 5 stjerner

Easy to use site and delivery on time…

Easy to use site and delivery on time as promised and my sister loved the wine.

8. mai 2024
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Svar fra Handpicked Wine Box

Thank you Lucia for your order and for taking the time to write a review, we really appreciate it.
I hope we can help you again in the near future,
Becky

Vurdert til 3 av 5 stjerner

Good product, could improve communication for international customers.

The order was packed well, and the products were high quality and were very well received by the recipient. My issue is that I ordered the 24hr delivery on a Thursday evening and the product did not arrive until the Tuesday. I wrote to enquire but received a curt response saying that they were a family business and away for the bank holiday weekend. Living abroad, I had no knowledge of this and felt that the answer felt like an excuse rather than an apology or recognition of my concern. There wasn’t even a sorry for any inconvenience caused. I would probably put my faith in a bigger company to deliver during peak times in future if this company are not able to communicate with the customer in mind. I can’t fault the products but think that communication could be more prompt and thoughtful.

7. mai 2024
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Svar fra Handpicked Wine Box

Jeremy this is really unfair. we clearly state both at checkout and in the order confirmation email that our Express delivery service is next working day when you order before 12:00. You emailed multiple times over the weekend and I responded to you outside of working hours over the weekend. I didn't feel the need to apologise because your order was despatched and delivered on time as communicated to you. Ordinarily we probably would have responded to you sooner over the weekend however I explained that we were enjoying some time away with our family and this was why it had taken a couple of days to reply. This wasn't an excuse it was an explanation. We go to great lengths to provide a fantastic and personal service to our customers. By all means put your faith in a bigger company but you won't find them replying to your emails at 8am on a bank holiday Monday, like we did. It's really upsetting to receive feedback like this, we go to great lengths to ensure our customers are happy and in this instance we've delivered a "high quality product" on time and responded to your query before most businesses would be operating on a regular Monday morning, let alone a public holiday.

Vurdert til 5 av 5 stjerner

Really wonderful

Really wonderful, they helped me with a hard-to-find delicious and reasonably priced wine when they found themselves out of stock. Better service than I could have asked for. Solevari Fetanescu which they stock gets a thumbs up from me!

29. april 2024
Vurdert til 3 av 5 stjerner

Disappointed by failure to deliver next…

Disappointed by failure to deliver next day but other than that all good.

This was not made clear at checkout I wouldn’t have ordered otherwise. I appreciate the refund.

9. april 2024
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Svar fra Handpicked Wine Box

This is completely unfair - you ordered on a Sunday, it is clear throughout our website, including at the checkout that it would be collected on Monday and delivered on the Tuesday. Couriers do not work on Sundays!
In 3.5years no one else has ever queried this or expected this. No other wine business would have managed this either.
Out of good will we even refunded your postage, making a significant loss on your order.

Vurdert til 5 av 5 stjerner

Returning Customer

Wine arrived very promptly, excellent packaging. It was a gift - recipient apparently absolutely delighted so therefore I am too. Many thanks once again and keep up the great work!

9. april 2024
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Svar fra Handpicked Wine Box

Thank you for your order and review. We hope we can help you again in the future.

Vurdert til 5 av 5 stjerner

Great Service - Recommended

I've used "Handpicked Wine Box" a couple of times to send 'Thank You' presents to friends.  Their service very quick & easy - I will continue to use them again in the future - recommended.

2. april 2024
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Svar fra Handpicked Wine Box

We really appreciate your business Martin and you taking the time to write this review. Thank you.

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