My Newry store is fantastic, everyone is so helpful and knowledgable. Product quality is excellent and pricing is always competitive if not the best. Carl is a star. He helped us with all our new d... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I am still not able to pick up product as I have just been informed Haldane and Fisher are having problems getting it from a warehouse in Newry to Coleraine. I have just been told it will take at leas... Vis mer
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First time purchase from Haldane Fisher... and the experience has been awesome. They didn't quite have what I ordered and a very knowledgable person gave me a call to discuss options and we came to a... Vis mer
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Placing my order was pretty straightforward online. Followed on with email confirmation, and second giving its intended delivery slot which fell perfect for me. Delivery was a friendly man crew. Wh... Vis mer
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Informasjon om virksomheten
Om Haldane Fisher
Skrevet av virksomheten
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Kontaktopplysninger
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Storbritannia
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Haldane Fisher
Good Afternoon Jayne,
We are so pleased to hear that you had a positive experience with our correspondence, delivery, and product quality. Thank you for your wonderful feedback.
Kind Regards
Sandra
Poor service
I am still not able to pick up product as I have just been informed Haldane and Fisher are having problems getting it from a warehouse in Newry to Coleraine. I have just been told it will take at least another week. 14 day to get an order processed is not satisfactory.
2. juli 2026
Svar fra Haldane Fisher
Good Afternoon Michael,
We sincerely apologize for the significant delay in receiving your product. We understand your frustration with the extended processing time and the inconvenience this has caused. We are actively working to resolve the logistical issues between our warehouses to expedite your order.
Kind Regards
Sandra
Prompt,efficient and stress free
2. juli 2026
Svar fra Haldane Fisher
Good Afternoon Conor,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Misleading Delivery Time
I rarely leave negative reviews, but I feel this experience warrants one.
When I added the item to my shopping cart, the website indicated it was ready for immediate collection.
After purchase, I was informed it would then take 1-3 business days to be delivered to the showroom.
When I checked back on the third business day, the estimated timem of delivery had been changed to 5-7 business days.
I then went to another local supply company that had the product for an identical price and which was ready immediately.
I am now on the fifth business day, still awaiting the arrival of my purchase. Ironically, the request for a review has come before the product itself. When it eventually does come in, I will be returning it for a refund.
2. juli 2026
Svar fra Haldane Fisher
Good Afternoon Mr Hines,
We appreciate you taking the time to share your experience with us. We sincerely regret the frustration and inconvenience caused by the inaccurate collection and delivery estimates for your recent purchase. We understand how disappointing it is to expect immediate availability and then face repeated delays. We are actively reviewing our communication processes to prevent such discrepancies from occurring again. Your feedback is invaluable as we work to improve our services and ensure a more reliable experience for all our customers.
Kind Regards
Sandra
Great service
18. juni 2026
Svar fra Haldane Fisher
Good Afternoon Ruanot,
Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service. We look forward to welcoming you back again soon.
Kind regards
Sandra
Delivery was on time and the driver was…
Delivery was on time and the driver was helpful and pleasant
30. juni 2026
Svar fra Haldane Fisher
Good Morning Ivan,
Thank you for taking some time to leave feedback and for the fantastic 5 star review. We are so glad to hear that our colleagues there were able to assist and provide such great customer service while delivering your order. We look forward to you returning to our stores in the near future.
Kind regards
Sandra
Svar fra Haldane Fisher
Good Morning,
We are so pleased to hear that our team was helpful and provided great service. Thank you for taking the time to share your positive experience with us! We look forward to seeing you again soon.
Kind Regards
Sandra
Terrible service still not recieved order!
Ordered on line got guaranteed collection at local depo withen 3-5 days, now on day 7 and still no word of our order, depo had contanted us saing it would be available for collection on day 4 and then day 5, now depo is not replying to emails!!
29. juni 2026
Svar fra Haldane Fisher
Good Morning,
We are truly sorry to hear about the significant delay and lack of communication regarding your order. We understand your frustration and are actively investigating this issue to ensure a swift resolution.
Kind Regards
Sandra
Dreadful from start to finish
Dreadful from start to finish. Only booked with them as they had a 5 day delivery time but took more than 3 weeks for the goods to be delivered. Yes there was a driver strike in-between but had little communication from the company regarding this and then when my goods were "scheduled" to be delivered it still took a further 2 days for them to actually be delivered. Unbelievable frustrating as I had work lined up to be done and had to reschedule twice at my own inconvenience and cost
15. juni 2026
Svar fra Haldane Fisher
Good Morning Damien,
We sincerely regret the significant delay and lack of communication you experienced with your delivery. We understand how frustrating it must have been to reschedule your work twice due to this unforeseen situation. We are actively reviewing our communication protocols during disruptions to prevent similar issues in the future.
Kind Regards
Sandra
First time purchase from Haldane… Excellent
First time purchase from Haldane Fisher... and the experience has been awesome. They didn't quite have what I ordered and a very knowledgable person gave me a call to discuss options and we came to an agreement... what arrived was just perfect.
29. juni 2026
Svar fra Haldane Fisher
Good Morning Andrew,
We are so pleased to hear that your first purchase with us was an awesome experience! We are glad our team could assist you in finding the perfect solution when your initial order wasn't quite right. We appreciate your positive feedback!
Kind Regards
Sandra
I wouldn't go anywhere else!
My Newry store is fantastic, everyone is so helpful and knowledgable. Product quality is excellent and pricing is always competitive if not the best.
Carl is a star. He helped us with all our new doors, handles and woodwork for our new renovation. Always on hand to answer questions and a pleasure to deal with.
Wouldn't go anywhere else now!
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Haldane Fisher
Good Morning Leann,
We are so happy to hear about your positive experience with us! It's wonderful to know that Carl provided helpful and knowledgeable service ( We also agree, he is a star! ), and that you found our product quality and pricing to be excellent. We truly appreciate your kind words about the assistance you received with your renovation project. We look forward to seeing you again in the near future.
Kind Regards
Sandra
Friendly staff
27. juni 2026
Svar fra Haldane Fisher
Good Morning Barry,
Thank you so much for Your lovely review. It’s great to hear you enjoyed your experience with us and we’ll be sure to pass your kind words onto the team. We hope to welcome you back again soon.
Kind regards
Sandra
Svar fra Haldane Fisher
Good Morning Mr Rolands,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher.
We look forward to seeing you back again soon
Kind regards
Sandra
Weber BBQ
Purchased my Weber BBQ here. Very good price and staff helpful and friendly.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Haldane Fisher
Good Afternoon Gemma,
We're so glad you found a great price on your Weber BBQ and that our team provided helpful and friendly service! We truly appreciate your positive feedback.
Kind Regards
Sandra
Wrong delivery, no prior notice, no reply to email...poor service so far
No prior notice of delivery, turned up out of the blue with the wrong concrete blocks and no stones. Driver was nice about it, he pointed out he knew it was wrong but was told to just bring it anyway. Was sent back over a week ago and I've heard nothing since. Emailed but with no reply. We were just about to head away for a few days too, I would hazard the guess if I'd not been here the wrong delivery would just have been left. Still waiting on the outcome, but very poor so far.
12. juni 2026
Svar fra Haldane Fisher
Good Afternoon Jonny,
We sincerely apologize for the issues with your recent delivery, including the incorrect items and lack of notice. We understand your frustration with the delay in resolution and the lack of communication. We are actively investigating this matter to understand what went wrong and ensure a proper resolution. We appreciate your patience as we work to correct this.
Kind Regards
Sandra
Prompt and knowledgeable service
28. januar 2026
Svar fra Haldane Fisher
Good Afternoon Mark,
Thank you so much for your wonderful review! We are delighted to hear that you experienced prompt and knowledgeable service. We truly appreciate your feedback.
Kind Regards
Sandra
Easy to order online
Easy to order online, delivery arrived as promised. Decking boards in good condition.
24. juni 2026
Svar fra Haldane Fisher
Good Afternoon David,
Thank you for your wonderful feedback! We are so pleased to hear that your online ordering experience was easy and that your delivery arrived exactly as promised. It's also great to know that your decking boards were in good condition. We appreciate your business!
Kind Regards
Sandra
Good price for the parts needed
Good price for the parts needed, ready for collection at the desk in a few hours!
Easy transaction!
23. juni 2026
Svar fra Haldane Fisher
Good Afternoon,
We are delighted to hear that you found the pricing for the parts to be good and that they were ready for collection so quickly. It's wonderful to know that you experienced an easy transaction.
Kind Regards
Sandra
Dette er Trustpilot
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