Bought an elite squat stand with pull up bar amongst other things. A nut and bolt set was faulty. Have been trying unsuccessfully to get a replacement set. The customer service agent manning info@..... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered the adjustable dumbells and was notified it would delivered within 48 hours. It was delivered as advised. Great to see a company do what they say!
Great service from James & the team, awesome equipment & perfect for our new Exercise Physiology Clinic. They looked after us from start to finish, looking forward to working with them again in the fu... Vis mer
Selskapet har svart
Simple ordering process. Fast delivery. Super helpful customer service that followed-up with me unprompted to make sure I was happy. Hayley, you were awesome. Products are great - do what they'r... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
63 Sydenham Road, 2204, Marrickville, Australia
- (02) 9566 0508
- info@habitualequipment.com.au
- habitualequipment.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service & fast delivery
Ordered the adjustable dumbells and was notified it would delivered within 48 hours. It was delivered as advised. Great to see a company do what they say!
Worst Customer Service
Bought an elite squat stand with pull up bar amongst other things. A nut and bolt set was faulty. Have been trying unsuccessfully to get a replacement set. The customer service agent manning info@..... is just not willing to accept that the set can be faulty. I've spent last few days sending pictures, being taught how to install a nut and bolt like I'm stupid, being told that I've used the wrong nut with the wrong bolt despite of there just being one kind of nut and one kind of bolt, and so on.
Anyhow, it's been a very frustrating experience. Will never again buy from Habitual and will never recommend them.
Head of Sport
All equipment was delivered and follow up emails and phone calls were given. Some of the equipment was not installed as agreed.

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New home gym
My wife and I had been talking about getting a barbell and rack for a couple of years now, we decided to go ahead with the premium package while upgrading to the half rack. Love everything we got, really nicely packaged and was easy to assemble. Great communication from the company throughout the process. We collected from warehouse to save on shipping.

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Fast friendly service
Fast friendly service. Hayley was super helpful & quick to respond to any questions/concerns!

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The purchase process was nice and…
The purchase process was nice and simple, as was delivery. The product itself (purchased 2.5kg and 1.25kg change plates) had some aesthetic flaws. Functionally it's fine, but the finish is flawed. Not the end of the world hence 4 stars.
Great service from James & the team *****
Great service from James & the team, awesome equipment & perfect for our new Exercise Physiology Clinic. They looked after us from start to finish, looking forward to working with them again in the future. Would highly recommend the team for kitting out your home gym, new clinic or commercial gym.

Svar fra Habitual Equipment
Amazing service and quality products!
Amazing service and quality products!
Our new gym looks amazing now.
Very happy!!
Products are excellent
Everything went great as one would expect with some minor feedback from the perspective of helping you:
1- The adjustable weights need to be adjusted on both sides separately. It would be easier if this was just on one side or if there was a way to switch between the 2.
2- Delivery notifications were not as accurate as is expected with other online retailers.
3- Delivery driver did not ring the bell, knock the door or advise of his arrival. Simply dropped the items at the front door which was hard to carry in as I was not at home (delivery notifications).
Products are great and am expecting to grow my collection so will look out for great deals.
Cheers
JP
Called and got onto Hayley
Called and got onto Hayley, who was insanely helpful that put into James, who organised our commercial agreement.
After the experience with another Equipment company, which was terrible this experience with Habitual was 1000% times better.
Will be using Habitual for our next location deck out!
Bands, on Bands, on Bands
Pack of Bands came within a few days of ordering and seem pretty great so far.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







