Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Vis mer
Selskapet har svart
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Vis mer
Selskapet har svart
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Kontaktopplysninger
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, De Forente Arabiske Emirater
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
3,9
Bra
147 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Gulf Optic
Thank you so much Aiza Smith for sharing your experience with us
They don't care about customer service!
People here seem to have low comprehension or they just don't care at all. First, I have spoken to someone on the phone to have the eyeglasses I ordered delivered to this branch as it was only available on their other branch. I informed the person on the phone that I would be coming to their store to see the glasses in person and to do an eye test. I come to their store and nobody had any clue what I was talking about and said that they didn't receive anything from another branch. I let it go and purchased new pair of glasses in the store. I CATEGORICALLY SAID I WOULD BE COMING THE NEXT DAY TO PICK IT UP, I COME THE NEXT DAY AND THEY SAID THEY SENT IT FOR SHIPPING. It seems to me that they don't communicate information with each other internally BECAUSE THEY DON'T CARE! I WILL NEVER BUY ANYTHING FROM THIS STORE AGAIN AND WILL NEVER RECOMMEND TO ANYBODY! DO YOUR JOBS PROPERLY!
4. september 2021
Amazing service
Amazing! Super fast service!
Ordered yesterday and got my sunglssed today! Amazing! Thank you!!!
2. september 2021
Svar fra Gulf Optic
Thank you so much ,MEFATE CABANAS for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
Wrong order
Wrong order. I asked for BC 8.5 am supplied BC 8.8 but am told to use and returns will be made if i dont like it!!
29. august 2021
Quick professional service
28. august 2021
Excellent
My chosen lenses weren’t available but I received a phone call explaining the alternatives. I was then sent samples to try and advised I could return the pack of lenses if they didn’t suit. I also received two additional gifts of some lense solution and a case. The service I received exceeded my expectations and I will definitely be ordering again in future.
23. august 2021
Smooth and fast
24. juli 2021
Svar fra Gulf Optic
Thank you so much Sidney Simon for sharing your experience with us
Svar fra Gulf Optic
Thank you so much Aurelio for sharing your experience with us
Svar fra Gulf Optic
Thank you so much,Zein for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
Thanks faheem for your excellent …
Thanks faheem for your excellent customer service skills I love my order.
22. juni 2021
Anmeldelse skrevet uten oppfordring
Product delivered as described
Product delivered as described. Fast delivery. Thank you
27. mai 2021
Anmeldelse skrevet uten oppfordring
Though a little late
Though a little late, i'm very pleased and happy with the item, exactly what i ordered and that's a 4. Thank you.
22. mai 2021
Anmeldelse skrevet uten oppfordring
Great shop
Great shop, fast delivery, very professional and fast customer service for any urgent enquiries, I am a loyal customer for my contact acuvue lenses.
Thank you Faheem for your outstanding support!
19. mai 2021
Anmeldelse skrevet uten oppfordring
Exceptional service and products
Exceptional service and products , I am very happy with Gulf Optics. They were very helpful. I live in Australia and my package arrived within 5 days of my order . I have been a return customer and will only buy from Gulf Optics. Thanks again for making my experience very pleasant and easy. And for your service and help
9. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Gulf Optic
Thank you so much Mohsen and Sarah Bastani for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
Very good
There was a small mistake in delivery updates, but was fixed very quickly. I’m happy with the delivery experience
30. mars 2021
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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