Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .
We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Vis mer
Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.
Kontaktopplysninger
Unit 2 Nine Mile Water Business Park , SO20 8DR, Nether Wallop, Storbritannia
- 020 3927 4080
- accounts@guardhog.com
- guardhog.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Chelsea was great
Chelsea was great. I had an issue as I failed to provide some information she needed. She sorted it out in a few hours and I’m fully covered. Great service. Great responsiveness.
Excellent service
Fast, efficient and friendly service!
Very helpful
Chelsea was excellent to deal with - she listened carefully to what I wanted and was very patient with my many questions.
Chelsea rocks
Chelsea rocks! Super friendly and helpful, really easy experience
Super helpful and very easy.
Very pleased with Guardhog
Very pleased with Guardhog. Easy to speak to someone in person and they could provide exactly what I needed when other insurance companies could't.
Great service.
You must get Guardhog, don't risk it!
Guardhog is without a doubt the most attentive, dedicated, responsive and necessary insurance provider I have ever used! If you are currently or considering short term letting then Guardhog is an absolute must. Take it from me, don’t risk it. You will regret it.
Unfortunately for me everyones worst nightmare came true. I entered my lovely home after a guest booking to find it had been trashed. Cigarettes had been stubbed out on sofas and furniture, my kitchen worktop had been deliberately cut with a knife, lamps snapped in half, a wardrobe destroyed etc. A total of nearly £14k worth of damage had been done in 2 nights!
The feeling I had walking into this was truly horrendous. Guardhog was one of the first calls I made, I was immediately speaking to Marina who explained what the process was, she reassured me that she was there to help me until I was back up and running. The reassurance I had having Guardhog behind me through this terrible time allowed me to take the emotion out of the situation, look at it pragmatically and focus on getting things documented.
Marina was with me all the way, constantly updating me on the progress of my claim, without Marina or Guardhog this experience would have been so much worse.
A huge heart felt thanks to everyone at Guardhog.
website works well despite being basic
website works well despite being basic. the advisor who helped me on a specific transaction over email was excellent./
Chelsea was fantastic
Over the moon with the service that Guardhog have offered
We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are they incredibly quick to respond to any messages and queries, they genuinely all appear to love what they do and it shows through the way they handle their clients. We couldn't recommend Guardhog enough. Special mention to Leo, Mia, Marina, Robyn and Hannah. From all the team at HelloTed by Moginie James.
Efficient and good communication
Efficient and good communication. Available to speak and on email. A good service and would use again.
Ryan made it easy
Ryan made it easy for me and was very genuine and friendly
Great explanations with the right…
Great explanations with the right amount of detail. Rapid responses. All good!
Helen was on the ball
Helen was on the ball, explained exactly how cover worked and had everything processed within 20 minutes. Having tHe policy is of great relief to us. Thank you Guardhog / Helen
Chelsea at Guardhog
Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies for Home Cover. She was delightful - knew her stuff, offered a brilliant solution to my concern about the Host Cover having a £1,000 minimum claim and overall, was unfailingly kind and helpful.
A real asset to Guardhog.
Anna V
Great service
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