I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love my guapi brand but as a company they don’t really care .. I’ve ordered over 25 times from them and I’ve had two incidents that is making me now leave guapi ..once had a shipping problem took 6... Vis mer
Selskapet har svart
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Vis mer
Selskapet har svart
They sell very high quantity products that the hot shots are looking for to stat ahead of the urban & casual wear! The fits are to the T & the description of each product matches perfectly. The silhou... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Kontaktopplysninger
3,2
Middels
158 anmeldelser
Har svart på 88 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The merchandise and the jeans is…
The merchandise and the jeans is perfect just amazing!!
Accidentally purchased wrong size reached out to customer service and within 24 hours got a response and the matter was resolved.. Just great love this company love the merchandise
7. februar 2023
Anmeldelse skrevet uten oppfordring
Quality of the pants I ordered were A1…
Quality of the pants I ordered were A1 and the shipping came in just days after placing my order. 10/10 on recommendation from me! Great service!
7. februar 2023
Anmeldelse skrevet uten oppfordring
Great quality clothing
They items look the same in person.nice heavy denim jean’s .customer service response time is very quickly I love they Clothing.
8. januar 2023
Anmeldelse skrevet uten oppfordring
Quality great shipping crazy fast bedt…
Quality great shipping crazy fast best stacked denim in the game right now great customer service too they have no problem righting their wrongs
4. februar 2023
Anmeldelse skrevet uten oppfordring
AMAZING QUALITY
AMAZING QUALITY. I thought these were gonna look goofy on me cause i’m on the bigger side but they look and feel absolutely flawless. They really live up the hype + their customer service is top notch on god. highly recommend!
29. januar 2023
Anmeldelse skrevet uten oppfordring
My second order
My second order. Amazing. The only thing I would recommend is having your settings change on your shopping cart.
1. januar 2023
Anmeldelse skrevet uten oppfordring
Love the wonderful choices
Love the wonderful choices. Watch out your basket because some prices will change and other reduce.
Products to come in a week or two.
2. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Guapi
Thank you for taking the time to leave a review and for choosing our company for your purchase. We are delighted to hear that you love the wonderful choices we offer.
We apologize for any confusion regarding the changes in prices. We strive to provide accurate and up-to-date information on our website, and we will work towards improving our processes to avoid any similar issues in the future.
We are glad to hear that you expect your products to arrive within a week or two. If there is anything else we can assist with, please do not hesitate to reach out to us.
Thank you again for your support, and we hope to have the opportunity to serve you in the future.
24/7 customer support was a great…
24/7 customer support was a great help.Order more in future.
11. desember 2022
Anmeldelse skrevet uten oppfordring
Professional
Professional, Experienced and caring people.
7. desember 2022
Anmeldelse skrevet uten oppfordring
Great customer service and very kind…
Great customer service and very kind staff. There was a problem with my shipment and they gave me a free item or my choosing. Overall amazing customer service and great product!
1. desember 2022
Anmeldelse skrevet uten oppfordring
Very quick
While I had heard most places where transitioning to a no customer service phone line system, I was a bit skeptical to order these pants. However, from the time I order on 11-28-22 to the time I received my order on 12-6-22 was expeditionally fast. I never had to email them at all. Great service!! I would definitely recommend them because it perfect service.
28. november 2022
Anmeldelse skrevet uten oppfordring
You guys have great communication…
You guys have great communication skills and I appreciate the fast response time. This brand is started too come one of my favorite places to do online shopping, I cant wait for the rhinestone hoodies to return, those are my personal favorite and I hope to get updated when more of those drop in my size. Shipping was phenomenal and handled really well! The pants are insanely fashionable I am upset that I didn’t come across this site earlier.
5. desember 2022
Anmeldelse skrevet uten oppfordring
ordered a black jeans a couple days ago…
ordered a black jeans a couple days ago but it said 'try again' nd I got no email even though the money was debited and the support didn’t text back L scam
24. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Guapi
We are sorry to hear that you have encountered issues with your recent order and that you feel like you may have been scammed. We understand how frustrating this must be and we would like to assist in resolving the issue as soon as possible.
Could you please provide us with your order number or any other relevant information so we can look into the matter promptly? Our customer support team is always available to help and we regret that you have not been able to reach us.
We take all customer feedback seriously, and we will do our best to address and resolve the matter for you.
Thank you for bringing this matter to our attention. We look forward to hearing from you soon and to resolving this matter in a timely and satisfactory manner.
The best clothing brand out🔥
17. august 2022
Anmeldelse skrevet uten oppfordring
I love the service here
I love the service here. They are really on top of things. They responded in great timing the customer service was EXCELLENT.!!! 5 STARS.!!! Keep up the great customer service.
10. august 2022
Anmeldelse skrevet uten oppfordring
Recently I ordered the Black Spider-Man…
Recently I ordered the Black Spider-Man denim jacket and felt like I’ve needed this denim jacket forever. Being tall with linky long arms , it’s the most difficult thing to find a denim jacket that has the arm length extended. Not only did the jacket fit perfect , the shipping is everything ! Came the next day just in time for my event in New York City inside the ipic center !!!!
30. april 2022
Anmeldelse skrevet uten oppfordring
I'm not even the review type of person…
I'm not even the review type of person I'm so picky about my clothes I recently ordered some pants the quality was top tier and the over night shipping was perfect will be frequently shopping
21. april 2022
Anmeldelse skrevet uten oppfordring
I ordered a limited edition item and…
I ordered a limited edition item and when it came through it was a slightly different item probably a factory error and the team at guapi managed to put it all right and sort me out with a great deal on another order I’ll definitely be ordering again 🇬🇧🌊🇺🇸
5. april 2022
Anmeldelse skrevet uten oppfordring
Great costumer service
24. mars 2022
Anmeldelse skrevet uten oppfordring
Very prompt responses
Very prompt responses, they care about their customers.. only reason I didn’t give it 5 stars is because I havent received the product yet due to a mailbox confusion otherwise great CS
19. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Guapi
Thank you so much for the positive review. Kindly provide us the order number through support@guapi.ch so we can check if you were able to receive the product.
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