I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... Vis mer
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Se hva andre synes
Tudo torna a experiência com a Guaja excelente! Desde a qualidade da roupa, a capacidade de surpreender positivamente a cada drop, o atendimento super eficiente, o envio super rápido e tudo muito bem... Vis mer
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Estou muito feliz com minhas calças de linho, o material é tão macio e cabe perfeitamente. Eu também adorei como elas vieram com pernas mais longas, já que na maioria das vezes calças como essa são mu... Vis mer
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Excelente marca. Produtos de muitíssima qualidade e fiéis à filosofia publicitada. A equipa é muito acessível e muito simpática no trato com os clientes. Sendo uma marca de venda on-line, proporciona... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.
Kontaktopplysninger
Rua do Tapado, Bloco B n140, 2DTO, 4805-491, Guimarães, Portugal
- 937424942
- guaja@guajastudio.com
- guajastudio.com
4,8
Enestående
205 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Te gekke all time kleding voor alle…
Te gekke all time kleding voor alle momenten van de dag! Mijn kledingkast blijft zich vullen met mooie items! Met een geweldige support en service. Altijd snelle en persoonlijke reactie! Iñes hielp mij snel en adequaat bij een vergissing bij retourzending!
30. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hey Verona,
Inês here, thank you so much for your kind words! I'm super glad I was able to help you, and it's wonderful to hear that you're enjoying our clothing for all times of the day! Your happiness means everything to us, and please know that we’re always here for you whenever you need anything else. Thank you again for your support and for letting us be a part of your amazing wardrobe! 🥰🫶
All the love,
GUAJA. team
Ordering more soon!
First time ordering from Guaja and really happy with the beautiful, quality clothing but also the great personal touch, customer care. Great to find a place that is able to offer understated clothing that makes you feel very put together, in and out of the office. I'll certainly be ordering more soon!
25. september 2024
Svar fra Guajastudio
Hey Alexandra,
Thank you so much for your lovely review and kind words! We're absolutely thrilled to hear that you enjoyed your first experience with GUAJA.. It means the world to us to know that our personal touch and customer care made a difference for you. We hope to continue to be a part of your wardrobe. 💖
All the love,
GUAJA. team
The help was a 5 ☺️
The help was a 5 ☺️
Love you guys! If i could i would have all your collections 😘
30. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hi Maria,
Thank you so much, we're over the moon with your words. It totally made our day! We're hoping you love our new drop tomorrow 🤞💖
All the love,
GUAJA. team
Great customer support
Sadly I had some rips in a new item I ordered from Guaja. I contacted the customer support, and they were more than helpfull! They were very quick to reply and I got send a brand new item. Great company and great service.
20. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hey Nele,
Thank you so much for your kind words! We're so happy that we were able to help and that everything worked out for you! It really means the world to know you're happy with your new shorts, that's always the most important thing to us. 💖
All the love,
GUAJA. team
Guaja costumer service is impecable
Guaja costumer service is impecable! Beatriz was so caring and attentive throughout the contact process. I'm genuinely thankful for all the help provided. Guaja really delivers everything to its customers!
3. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hey Ana,
Thank you so much for your wonderful words! We’re thrilled to hear that Beatriz provided such caring service.
We truly appreciate your kind feedback and are over the moon, to know that GUAJA. is delivering the level of support and care we strive for.
Your satisfaction means the world to us, and we’re here for you anytime! 💘
All the love,
GUAJA. Team
The clothes were of a great quality
The clothes were of a great quality, the delivery was quick and the packaging was very thoughtful.
26. august 2024
Svar fra Guajastudio
Hey Anna,
It means the world to us that you loved our pieces! We try to provide our customers with the best service as it can be. Hope to hear from you soon. 💖
All the love,
GUAJA. Team
A minha primeira compra foram as Jagger…
A minha primeira compra foram as Jagger Trousers. Sempre tive dificuldade em encontrar calças tailored fit para a minha altura(1,80mts) e, um dia, cliquei num anúncio da Guaja e vi as jagger trousers em tamanho tall, encomendei e fiquei rendida, não só pelo corte e qualidade, como pelo serviço ao cliente, simpatia e disponibilidade desde o primeiro dia. Fiquei cliente.
Peças de vestuário que assentam maravilhosamente. Desde que compro na Guaja, consegui criar um closet com menos peças de roupa, mais qualidade, timeless e elegante. Que continuem a elevar a vossa marca, sempre com a qualidade no serviço ao cliente que têm prestado até agora.🙂
14. august 2024
Svar fra Guajastudio
Hey Olga,
Que alegria ler o teu relato! 🥰 Significa demais para nós saber que as Jagger Trousers foram um sucesso para ti, tanto em termos de ajuste como de qualidade. É mesmo gratificante quando conseguimos ajudar a criar um guarda-roupa com peças clássicas e timeless que te fazem sentir incrível, afinal essa é a nossa proposta.
Feedback como o teu dão-nos ainda mais motivação para continuar a melhorar e a oferecer a melhor experiência possível.
Obrigada por confiares em nós e por fazeres parte da nossa comunidade. Vamos continuar a trabalhar com carinho e dedicação.
Um beijinho e um grande obrigada! 💛
Com carinho,
GUAJA. Team
Perfeito!
A compra não podia ter corrido melhor. Adorei o vestido e a equipa da Guaja foi muito amável porque pedi para mo enviarem com alguma urgência, visto que ia de férias, e fizeram-no sem hesitação e com toda a simpatia. Voltarei a comprar na marca! ❤️
13. august 2024
Svar fra Guajastudio
Olá Sílvia!
Que alegria receber uma avaliação tão positiva! Ficamos super felizes em saber que amaste o vestido e que conseguimos atender ao seu pedido com rapidez e carinho. Agradecemos de coração pela confiança e por escolher-nos. Estamos sempre à disposição 🌸
Com amor,
GUAJA. Team
Help with sizing
I needed help with the sizing. Guaja's customer service representative replied quickly, was very helpful, and patient.
30. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Dear R-B.,
It's amazing to hear that our team could help you quickly and efficiently. Whenever you need anything, please know that we're here for you! 💘
Much love,
GUAJA. Team
Favourite brand
Been a returning customer for a couple years already. The pieces are amazing and such great quality. The support is great and very kind and quick! Never had a bad experience with Guaja and will for sure keep ordering here!
27. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hello dear,
First of all, thank you so much for being a loyal customer for years! We're thrilled to hear you love our pieces and the quality we strive to maintain. It’s fantastic to know that our customer support team has been helpful and kind to you.
We can’t wait to see you again! 🌸
Much love,
GUAJA.
Marca 5 estrelas!
Marca com excelente qualidade das peças e com as pessoas mais queridas a trabalhar 🤍 keep going, girls! 🚀
27. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hello Ana,
Que feedback incrível! Ficamos super felizes que adores a qualidade das peças e do nosso trabalho. O teu apoio faz toda a diferença para nós! Thanks girl 🤍
Com amor,
GUAJA.
stylish and very comfortable clothes…
stylish and very comfortable clothes made from quality fabrics.
I love it
2. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Dear Margarita,
Thank you so much! We're thrilled to hear that you love our clothes and it means a lot to us that you appreciate the quality of our fabrics. We're so happy to have you as part of our community. 💗
All the love,
GUAJA. Team
Svar fra Guajastudio
Dear Maria,
Thank you for the fantastic feedback! We’re more than happy to hear you had a 10/10 experience with us! Hope to see you soon again 🌸
All the love,
GUAJA. Team
Great & quick service and just…
Great & quick service and just beautiful clothes 😍😍 love it! Will definitely order again !
14. august 2024
Svar fra Guajastudio
Dear Sharon,
Thank you for your wonderful feedback! We’re delighted to hear you loved our service and the clothes. 💕
We’re excited to welcome you back for your next order!
Much love,
GUAJA. Team
Excelente qualidade
Excelente qualidade do material da peça, entrega rápida e cuidado no envio e atenção na encomenda.
2. august 2024
Svar fra Guajastudio
Olá Claúdia, muito obrigada! Ficamos extremamente felizes em saber que estás satisfeita com a experiência de comprar connosco. Estamos sempre a trabalhar para proporcionar a melhor experiência possível. Sempre que precisares, estamos aqui. 🥰
Much love,
GUAJA. Team
My favourite brand!
Great fabrics and quality. I can't wait to feel my whole wardrobe with Guaja!
19. august 2024
Svar fra Guajastudio
Hey dear Sanne,
Thank you so much for this amazing feedback! We're delighted to hear that you love the fabrics and quality of our products. The thought of you wanting to fill your entire wardrobe with GUAJA. makes us incredibly happy!
Also, thanks for being part of the GUAJA. community 💗
All the love,
GUAJA. Team
I had the best experience ever
I had the best experience ever! Replied super fast and considerately, helped me resolve my problem with choosing wrong sizes and returning the order - if every support was like that I would be in love with online shopping, for now I am just in love with Guaja - their support and ofc the products!
21. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hey Kristina,
First of all, thank you so much for your amazing review! We're more than happy to hear that you had such a positive experience with our support team. It’s wonderful to know that we could help resolve your issues and make the return process smooth and stress-free.
Your kind words made our day! We're very happy to have earned your love. 🥰
Looking forward to see you again soon!
All the love,
GUAJA. Team
Guaja ma marque de cœur ❤️
Les vêtements Guaja représentent la qualité et le minimalisme chic. Je suis complètement accro à cette marque !
Merci encore à la Guaja team pour ce travail de qualité ❤️❤️❤️❤️
7. august 2024
Svar fra Guajastudio
Dear Salé, thank you so much for your wonderful feedback! We're super thrilled to hear that you're completely hooked on GUAJA. and appreciate our commitment to quality and minimalism. It means the world to us! Thank you again for your support and for being such a valued part of our community! 💘
All the love,
GUAJA. Team
Amazing designs, fantastic customer experience
My new favorite brand, ever! I'm so grateful to have found Guaja after I moved to Portugal, a brand that really resonates with my style, while always ensuring quality and comfort - and most importantly, a brand that truly cares. They care about the environment, the women making the clothes, and their customers. So much thought goes into every design, every communication, and every order. I always receive my orders within 1-2 business days, and get a response back to any question/customer service request within a couple hours. I couldn't recommend them enough, and am beyond thrilled to have found my dream brand to fill my wardrobe with timeless, comfy, stylish clothes. Thank you so much to the amazing Guaja team! <3
9. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hello dear Anna!
Thank you so much for your wonderful feedback! 💗 We are more than happy to hear that GUAJA. has become your favorite brand and that we’re meeting your expectations. Our commitment to sustainability, the people who make our clothes, and our customers is what drives us to always strive for the best.
We appreciate you recognizing the care we put into every single detail and for your trust in our brand. If you need anything, we’re always here to help.
Thanks again for your support and kind words! 💫
All the love,
GUAJA. Team
Swift and friendly answers
I received a swift and friendly answer when reaching out to guaja, very happy about the service level.
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Guajastudio
Hi Cécile, we are so happy with your feedback! Really glad you felt that way about our support 💘💘 Thank you for taking the time to leave your review and for supporting our brand! It means the world to us 💌
All the Love,
GUAJA.
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