Sold me cobra nogaro seat mounts on ebay but they were badly packaged and arrived scratched and chipped. I was promised a refund but not given and now not replying to me on ebay messages. Also wrong c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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A horrible experience!! I wish I had read the previous reviews. They literally never answer a phone, calls are delt with by AI. The messages are just ignored. Questions are unable to answer. An... Vis mer
Bought some Takata harnesses from them and the customer service was great from them. I have seen there have been some negative reviews about their communication but I didn't see this myself. I have al... Vis mer
J'ai acheté et reçu rapidement des siéges cobra de trés belle finition , Emballage soigné et suivie trés sérieux, je ne peux que recommander car j'ai eu une trés bonne éxpérience commerciale avec GSM... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
GSM Performance are specialists in race-wear, bucket seats, racing harnesses & Motorsport safety equipment, In-store & Online, Finance available!
Kontaktopplysninger
Storbritannia
- gsmperformance.co.uk
2,5
Under middels
22 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service is abysmal
Customer service is abysmal. Only thing saving a 1 star is the quick refund.
Once you place an order with GSM, expect a lot of emails telling you about how they deal with loads of distributors and hand check all orders for quality before sending, which sounds good, but the more you read the more it sounds like they hold no stock at all and are making excuses for the time it will take to source and ship your product. Which is exactly the case!
If like me you receive these emails but phone them just to ask for a very rough ETA for your order (because you never receive one), then expect a response like, "could be 24 hours, or it could be 3 months". That ridiculously unhelpful response coupled with the bluntness and down right rudeness of whoever it was I was talking to (Gareth or Cameron) made me feel like it was my fault for asking a very simple question. They even said I called too soon, when in fact they'd had my order for hours!
Ultimately, my experience has resulted in this review! I don't usually leave negative reviews for SME's, but my advice to those who come across GSM would be to think twice before ordering from them, unless you call to check lead times first.
On a side note - their competitor, Demon Tweeks, managed to ship the same products (I ordered from GSM) on the same day, and deliver them within 24 hours! I got order tracking details and an ETA during the process too. Now that's service gents!
10. juli 2023
Anmeldelse skrevet uten oppfordring
Fantastic experience ordering with GSM…
Fantastic experience ordering with GSM Performance. Garreth was super friendly & helpful running through all my questions and to offer me advice on the best options. My order was shipped out next day, was well packaged and arrived quickly, each step along the way I got regular updates. 5* seller, highly recommended
31. januar 2023
Anmeldelse skrevet uten oppfordring
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