Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve recently discovered Grüum and honestly I’m so glad I did. The products are made from natural ingredients which is very important to me. The smells are gorgeous, textures are a joy and such a wide... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love the products and now cleaning materials which are exactly what I needed. I got in touch about buying another’s cleaning cloth they sorted me out no problem. Thanks

Informasjon om virksomheten

  1. Helse- og velværebutikk
  2. Butikk for toalettsaker

Skrevet av virksomheten

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I've been using the Gruum Shampoo bar…

I've been using the Gruum Shampoo bar for some years now and it's my only go to shampoo. It lathers really quickly after just only a few rubs on my head and I have shoulder length hair. It's more than enough to get my hair really clean. The reason I chose Gruum all those years ago was there was no plastic involved, just a round soap bar in a cardboard box, so it met my ethics of trying to cut down on plastics.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you for your wonderful review – we’re so pleased to hear the shampoo bar has worked so well for you for years.

It also means a lot that our plastic-free approach aligns with your values as well.

We truly appreciate your continued support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Gruum - great independent company

Great products from a small, independent company. I especially like the candles. Lovely packaging and great scent. Really good value when a multi-buy option is available.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products, especially the candles. It’s great to know you appreciate the value, particularly with the multi-buy options.

Your support means greatly to us.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Great products and service

I have been searching for a solid shampoo and conditioner bar for many years and tried multiple brands before discovering Gruum. For my fine hair that gets greasy quickly the volumising bars are perfect and last a long time making them great value for money. I’ve always received good customer service and when I’ve had issues with my subscription settings they were sorted quickly via livechat with a real human!
The only negative is that the subscriptions are sometimes hard to manage, with no email to give me notice before the next order. It would be very useful to have the chance to change the date, cancel, or adjust products before it is shipped.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Annie,

Thank you so much for your thoughtful review – we’re really pleased to hear you’ve found our shampoo and conditioner bars have been such a good fit for you, and that you’ve had positive experiences with our customer service team.

We really appreciate you taking the time to share your feedback about the subscription side too. We understand how important it is to have more flexibility, and your comments around notifications and managing upcoming orders are incredibly helpful. This is something we’re always looking to improve, so we’ll be sure to pass this on to the team.

Thank you again for your support and honesty – it truly means a lot.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Each time I’ve purchased from Gruum

Each time I’ve purchased from Gruum, I have been very happy with the outcome.

2. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Graham, Thank you so much for your review! We’re really glad you’ve been happy with your grüum purchases :)

Vurdert til 5 av 5 stjerner

Good value products

I bought Essense Exfoliating toner and Skal serum for my husband and they have helped to reduce breakouts on his sensitive skin. I would recommend these products

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear the essence Exfoliating Toner and skal Serum helped the sensitive skin.

Thank you for your support and we truly appreciate your recommendation.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Great products and lovely packaging.

Great products and lovely packaging.

1. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and the packaging too.

We truly appreciate your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

My 40's


"I started to use grüum in when I turned 42, felt my skin needed something. Almost 43 and I use it everyday. I wont look back. Its amazing 😍 "

8. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – it's wonderful to know the products have made such a positive difference for your skin and that you’re enjoying the results.

We truly appreciate your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Very good shampoo bars

Very good shampoo bars, probably the best there is. Highly recommend.

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the shampoo bars and that they’ve made such a great impression.

We truly appreciate your recommendation and your support.

Alex - Team grüum

Vurdert til 4 av 5 stjerner

My order arrived destroyed

My order arrived destroyed. Black clay mask wasn't packed properly and somehow got into the shipment box in an open packaging. It went out and dirtied all of my order, I.e. all other items. So I haven't got to try their products.
Customer support was however good. They offered me to send a replacement shipment, and we found a solution.

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Estonia, we’re really sorry to hear this - we have shared it with our packing team to prevent it from happening again. We’ll email you directly to get this sorted as quickly as possible.

All the best,
grüum team x

Vurdert til 5 av 5 stjerner

Highly recommend

Great service. Love the products. Great aromas and quite unique. Well done

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your kind review – we’re really pleased to hear you’re enjoying the products and that you had a positive experience with our service.

We truly appreciate your recommendation and support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Beautiful products

Beautiful products, divine scents, easy to order and prompt delivery. Would highly recommend.

6. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products and that you are pleased with ordering process and prompt delivery.

We truly appreciate your recommendation and your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Excellent high quality skin care leaves…

Excellent high quality skin care leaves my skin feeling refreshed, plump and supple. Has a gorgeous fresh natural fragrance . Apply at bedtime and you wake up with a glowing complexion . Highly recommend.

6. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Marie,

Thank you so much for your wonderful review - we’re really pleased to hear you’re enjoying the skincare and the results you’re seeing.
Waking up to a glowing complexion is exactly what we hope for!

We truly appreciate your recommendation and your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Great company with fabulous products

Great company with fabulous products

24. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your kind words - we’re really pleased to hear you’re enjoying the products.

We truly appreciate your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

I LOVE THE PRODUCTS bought perfume and hair product from…

I bought perfume and hair product from Gruum.com unknowing what the products was like , five stars , I love the perfumes and the hair product is excellent and lasting ages also the packaging is good for the environment, I will definitely purchase products again. Sheila

21. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Sheila,

Thank you so much for the five stars – we’re so glad you took a chance on us!

It’s lovely to hear you’re enjoying both the perfumes and hair products and that you share our environmentally friendly approach.

We truly appreciate your support and look forward to your next order.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Love these natural products.

Love these natural products.
Great smelling too.

6. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the natural products and their great scents.

We truly appreciate your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

I discovered Gruum completely by…

I discovered Gruum completely by accident. I have already tried several facial products such as facial serums and oils, facial cream, exfoliant and soap, and so far I haven't been disappointed. I like the idea that it is made from natural ingredients, I really like the natural scents. "

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really glad you discovered us, even if it was by accident!

It’s wonderful to hear you’ve been enjoying such a range of our facial products and that they’ve all lived up to your expectations so far.

We hope you continue to enjoy exploring the range.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

After using the same beauty regime for…

After using the same beauty regime for years I tried gruum, mainly because of the offer that was being offered at that time. I ordered the melting cleansing balm, exfoliating toner and facial serum. I cannot recommend these products enough. My skin feels so fresh, glowing and soft since using them. I am so pleased and will definitely be purchasing more. Only regret is didn't find these products before now."

5. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your amazing review – we’re overjoyed you decided to give us a try!

It’s wonderful to hear how much you’re enjoying the products so far and that you’re happy with your results.

We’ll be here whenever you’re ready to explore more.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Lovely to use!

Absolutely love Rense Melting Cleansing Balm! This is just a lovely product to use! And SO effective! Used it once from a 25 g tin and literally came straight online to order a big one! Make up and dirt just lift off. It is not over-perfumed, it only had a very light fragrance, I could smell the Eucalyptus, so soothing. Really highly recommended product!

5. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your wonderful review – we’re absolutely delighted to hear how much you’re enjoying the rense Melting Cleansing Balm! It’s fantastic to know it made such an impression from the very first use.

We truly appreciate your recommendation and your support.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

Easy to use website

Easy to use website. Well laid out and easy to navigate. All products that I've tried so far are amazing and smell wonderful. It's my new go to company for all my needs.

5. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you found the website easy to use and navigate.

It’s also wonderful to know you’ve been enjoying the products and their scents – that truly means a lot to us.

Alex - Team grüum

Vurdert til 5 av 5 stjerner

“Appreciating GREEN grüum

“Appreciating GREEN grüum, i'd like to recommend the products, produced with such careful consideration. I like the various spays that uplift the vibes - especially notable in cities - helping deflect notorious street-polution. - At present, I'm using "Melting Sleep Butter" for my hands as a moisturizer. Great scent and texture, also lovely for evening-showers, but acts really well in relieving dry / busy hands during the day. Thanks for your dedication in helping to reduce environmental pollution.”

5. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi there,

Thank you so much for your thoughtful review – we really appreciate you taking the time to share your experience.

It’s wonderful to hear how much you’re enjoying the sprays, and that the Melting Sleep Butter has been working so well for your hands too.

Your kind words about our environmental efforts truly mean a lot to us – thank you for recognising what we’re trying to achieve.

Alex - Team grüum

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv