Great brand, always top tier quality, easily the best shoes in this price bracket. Great service, I've bought 5 pairs from them now and each pair have been comfy, well made, long lasting and great qua... Vis mer
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Purchased a pair of brown suede Jago’s online , excellent web site, product well described with good selection of clear photos . Shoes arrived very quickly and am happy with appearance and fitting ,... Vis mer
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I purchased a scuff removing tan shoe cream ( reviver) and a neutral cream. This product does exactly what it says if will do . My tan Grenson sandals are restored to their full glory and the neutra... Vis mer
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I recently purchase a pair of your Lloyd shoes, this is my first pair of GRENSON shoes and I was expecting a fantastic hand made quality shoe? Unfortunately this is not what I have received, I can... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Grenson is a British footwear brand founded in 1866 in Northamptonshire, the historic home of English shoemaking. With more than 150 years of experience, the company combines traditional craftsmanship with contemporary design to create shoes and boots for men and women that are made to be worn and enjoyed for years. Many Grenson styles are made using Goodyear welted construction, a time-honoured method that involves multiple skilled processes and results in footwear that is durable, comfortable and capable of being repaired or resoled. This allows customers to extend the life of their shoes and get long-term value from every pair. While the brand has deep roots in heritage shoemaking, Grenson is also known for its modern approach to design. Collections often reinterpret classic styles, and innovations such as the distinctive Triple Welt sole bring a contemporary edge to traditional craftsmanship. Today, customers can shop Grenson footwear through the brand’s online store and selected retail locations. The company continues to focus on quality materials, thoughtful design and responsible production, while exploring initiatives aimed at improving sustainability and product longevity. From classic brogues and boots to more modern silhouettes, Grenson’s goal remains the same as it was in 1866: to make well-crafted shoes that customers will enjoy wearing for years to come.
Kontaktopplysninger
Unit C2, Crown Way, Crown Park, NN10 6BS, Rushden, Storbritannia
- customerservices@grenson.co.uk
- grenson.com
4,3
Enestående
70 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great brand
Great brand, always top tier quality, easily the best shoes in this price bracket. Great service, I've bought 5 pairs from them now and each pair have been comfy, well made, long lasting and great quality.
17. juli 2026
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Svar fra Grenson
Thanks Adam! That really means a lot to know that all of the effort and time into developing the products & our service is on the right track. Hopefully we can build on your 5 pairs over the coming years. Thanks again.
Prompt delivery and great quality shoe…
Prompt delivery and great quality shoe trees! Also, their Archie range of shoes are first rate!!
21. juli 2026
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Svar fra Grenson
Thanks for the review Peter. Great to hear that both Archie is one of your favourites. He is hands down the best selling men's design for us. Timeless! The shoe trees will keep them in a lovely shape for years to come as well. if you do need any other shoe care tools or just tips, please do drop us a note via the contact form on our site or see the pages we have created to highlight shoe care. Thanks again and we look forward to hopefully being able to serve you again in the future.
Great quality and stylishly priced
Great quality and stylishly priced
Thank you
15. juli 2026
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Svar fra Grenson
Thanks Davie. Really appreciate the review and so glad to hear you are njoying your new purchases. We look forward to being able to serve you again in the future.
My 4th pair of sneakers great quality…
My 4th pair of sneakers great quality and service brilliant shoes grenson
11. juli 2026
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Svar fra Grenson
Wow! Thank you for such amazing feedback Chris and for taking the time to add a comment. Really appreciate your purchases of Sneakers to date and fantastic to know that they hit the mark! We look forward to hopefully being able to serve you again in the near future.
I purchased a scuff removing tan shoe…
I purchased a scuff removing tan shoe cream ( reviver) and a neutral cream. This product does exactly what it says if will do . My tan Grenson sandals are restored to their full glory and the neutral cream fed them and when buffed they have a beautiful shop bought sheen.
Worth getting the right products from the makers of the shoe .
Speedy delivery and kept updated
14. juli 2026
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Svar fra Grenson
Hi Dee, Thank you for taking the time to leave such a glowing review for our shoe care products. It is 100% true that we also use them here in our factory for finishing and as part of the restore process for repairs. They are the best fit for our products. We look forward to hopefully being able to serve you again in the near future.
Brown suede Jago’s…
Purchased a pair of brown suede Jago’s online , excellent web site, product well described with good selection of clear photos . Shoes arrived very quickly and am happy with appearance and fitting , too early to give an assessment on comfort , but so far so good. Thanks
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grenson
Thanks Billy, Really great to know the online experience was simple and accurate to the product. Please do reach out in future if there is anything we can advise on ref caring for your new loafers. Thank you again for taking the time to review our service. It really means a lot. We look forward to hopefully serving you again in the future.
Just bought blue Sneaker 51.
Just bought blue Sneaker 51.
Love the look and SO SO comfortable.
Just a little concerned that the white wedge picks up marks easily. They have cleaned off quite well so far but think I will need to take care with this. Tips on cleaning the white wedge would be helpful. Thank you again GRENSON!
9. juli 2026
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Svar fra Grenson
Hi Tim, Than you so much for the great feedback. We can absolutely offer some tips on caring for the white wedge on your Sneaker 51's or any other item in our collection with that type of sole. Typically we advise using soapy warm water on the soles only. Also a mild baby wipe around them after each wear can help to keep them clean. Be careful of wipes with any chemicals though and always try a patch on the bottom of the sole out of site first of all. This makes sure there are no reactions with the rubber (highly unlikely, but worth advising on). We find a 'little and often' approach helps keep all footwear looking great rather than waiting and then trying to recover or deep clean.
Thanks again and we hope you enjoy your new Sneakers.
Have been a fan of this company for…
Have been a fan of this company for many years now. The quality of customer service goes far and beyond everytime. Although the product can be expensive at full price (which includes repairs), bargains are to be had during their sales.
1. juli 2026
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Svar fra Grenson
Thank you for your kind words Alex. It really does mean a lot to our small team here. We will make sure the customer services team are aware of your compliments. We hope you enjoy your new items and we look forward to serving you again in the future.
My Davina size 6 sandals are a perfect…
My Davina size 6 sandals are a perfect fit and look beautiful. Lovely design and excellent quality leather.
Very speedy delivery and good returns service for the pair that didn’t fit.
Thanks.
6. juli 2026
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Svar fra Grenson
That's fantastic to hear that the delivery and returns processes are working as well as we intended them too.
Thank you for the wonderful feedback. We hope you have a fantastic summer in your new sandals.
awesome shoes in style
awesome shoes in style, workmanship and durability.
25. juni 2026
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Svar fra Grenson
Hi Karim, Thank you so much for your feedback. Great to hear and we will make sure the guys in the factory are aware as well. We look forward to being able to serve you again in the future.
Black Brogues repair
The service from Grensons was exceptional from start to finish. I sent them a 25 year old pair of black brogues to be re heeled and re soled, they came back looking like new but still with the worn in comfort.
I paid £110 for my shoes and similar ones are £350 so the £170 I paid for this service was money well spent.
Hopefully they will last another 25 years.
29. juni 2026
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Svar fra Grenson
Hi Henry, Thank you for such amazing feedback. We will make sure that the factory are aware of this as well. They really do a fantastic job on repairs and I know this will please them to hear. Thank you so much for taking the time to note your feedback. Here's to enjoying your Grenson shoes for many years to come!
So happy to have discovered this company.
Grenson makes an amazing hiking boot. I purchased one of their Nanette models, which arrived nicely packed in …I think under a week? From the UK to California, so lightning fast, anyway. They look beautifully made and they fit beautifully too, which is pretty thrilling. I have a slightly wide foot and don’t love having to suffer through wearing shoes until they stretch. These fit like a glove. Also, they have _excellent_ support, even though the boot is surprisingly light weight. They are the best hiking shoes I’ve ever tried. A final surprise, they are weirdly flattering. I am a size 10 US or 7.5 UK and most athletic shoes look enormous on me. These really don’t. They are nice enough to wear in the city without looking out of place. This was my first purchase from Grenson and I’ve just gone back to their site to buy another pair of their shoes in a different category.
24. juni 2026
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Svar fra Grenson
Thank you so much for this great feedback. Nanette is our most popular women's boot that we have produced. Assuming you are based in the U.S. it is also great to know our carriers are delivering as quickly as we would expect from them. We're so glad to hear that the boots fit well and we look forward to being able to serve you again in the future.
Still the brand that delivers it is an…
Still the brand that delivers it is an honour to wear the shoes from the masters !
Very pleased with my new sneaker sandals .
My 3rd pair of Grensons…. Always on point
23. juni 2026
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Svar fra Grenson
Thank you for the glowing review Gareth! We're very greatful for your orders and we look forward to hopefully serving you again in the near future.
I recently purchase a pair of your…
I recently purchase a pair of your Lloyd shoes, this is my first pair of GRENSON shoes and I was expecting a fantastic hand made quality shoe? Unfortunately this is not what I have received, I can only assume they are seconds or a sample shoe not for resale?
The finish is poor, frayed stitching, frayed inner liner, uneven colour application and detached heel block on both shoes.
I assume sending these shoes out was a mistake and they haven’t been through you rigorous QA process.
18. juni 2026
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Svar fra Grenson
Hi Jon, Thank you for taking the time to write about the experience you have received. This is of course, never the experience we want to offer our customers. Please can you confirm that you have contacted our customer services team with this and your order number? They are best placed to assist you in this scenario. We will pass over your name to them as well from this review to make sure they have received your note and can act on it asap. We will make sure this is resolved nd put right for you.
Beautiful craftsmanship.
Beautiful craftsmanship. I own many shoes and these are easily the most well-made loafers I own. Got a made in England pair and the details are wonderful to look at. They fit perfectly out of the box and are true to my EU size. Even the handwriting on the box was beautiful!
On shipping, I didn't expect them to ship so quickly to the US- took about half a week from order date to the west coast. I honestly wouldn't have minded waiting longer. Kind of crazy. Maybe I got lucky.
15. juni 2026
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Svar fra Grenson
Thank you JL for the glowing review. We will make sure the factory are made aware of your comments as they will be pleased to hear this as well.
Our standard shipping is next-day air freight to most major U.S. cities. We utilise electronic customs clearance processes as well, so that the goods clear the border whilst in the air to speed up delivery.
As a small business, our warehouse can get slightly behind when we are in sale. This is purely due to the influx of orders, but we always try to get an order out as fast as we can as we know it matters to customers.
Thanks again for taking the time out to add such a lovely review. We look forward to serving you again in the future.
Better than RedWings
Got 2 pair of boots in the sale. Both really well made and better than my Red Wings I had a few years ago.
Petty issue really didn’t get boot bags for storage. But other than that people need these boots in their lives.
16. juni 2026
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Svar fra Grenson
Thanks Darren. Fantastic feedback to receive. Really appreciate you taking the time to review and we look forward to hopefully serving you again in future.
Beautiful pair of Nate suede loafers.
Beautiful pair of Nate suede loafers.
Great price on sale. They only had size 10.5 and I'm always an 11. I thought I would chance it and glad I did they were still loose, but put insoles in and they are fine. This is my first pair of Grensons
and very pleased with the quality and style.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grenson
Thanks Tim. Nate is a 'G' fitting so some people find this slightly wider whereas others find it fits perfectly. Glad you find these fit you well and thank you for taking the time to add such detailed feedback.
Dusty suede boots
Love my new boots, first purchase from Grenson, really delighted, excellent quality & craftmanship
15. juni 2026
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Svar fra Grenson
Thanks Alison. Really greatful for you taking the time to leave a review. We're very glad to hear that you are pleased with them. We look forward to serving you again.
Overall I really love Grenson shoes
Overall I really love Grenson shoes. I like that they are made in England and designs that are different. I’ve got several pairs of shoes and boots that last really well. The only downside is that the fit is not always consistent eg sometimes wide, sometimes narrow, but this is a minor point really.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grenson
Thanks Stephanie. Really glad to hear you are enjoying your boots. Thank you also for the constructive feedback on fittings. We have addeds a new page that will hopefully help a little with width fittings. If you click on the last code of any product page, you will jump to the last used on that item on our lasts page. It will explain more about the last and the width of the fitting. Hope that might help and thank you again for the feedback. It's greatly appreciated.
Good quality shoes
Good quality shoes. Out of stock in my size but received an email with my size in stock so now very happy with purchase. Delivery straightforward.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grenson
Thank you for the great feedback! Really good to know that our out of stock alert was useful. We are seeing more and more people use it. it's fantastic though to know it is doing exactly what it should. Thanks again!
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