Green Motion Car and Van Rental - Green Motion Bristol Airport Anmeldelser 

16
•
TrustScore 4 av 5

4,1

Beliggenhet

Bytt filial

Green Motion Bristol Airport, The Old Forge, Bridgwater Road, BS40 9UR Lulsgate, Bristol, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Bra, fin och städad bil. Trevlig personal. Inga problem vid inlämning av bilen. Oklart var och hur man hämtas upp på flygplatsen. Van märkt med annat namn än Green Motion, vilket inte underlättade.... Vis mer

Vurdert til 1 av 5 stjerner

Correu tudo bem. O único problema é que retiveram 150 libras de caução. Tudo foi devolvido sem qualquer problema no carro e passados mais de 30 dias ainda não libertaram a caução de 150 libras do meu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Superb from start to finish! Bear in mind we took FULL CDW with zero deductible. We got two FREE selections of which we took an additional driver PLUS a car of less than 6 months old. The person wh... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Booking was a tad confusing. I wanted a car with unlimited mileage but this was not clear how to get it. Pick up was ok but no instruction offered on how to use a hybrid car. They have a fuel policy t... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilutleiefirma
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  3. Billeasing

Om Green Motion Car and Van Rental - Green Motion Bristol Airport

Skrevet av virksomheten

Car and van rental, wherever your journey starts

Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.

Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.

Before you travel

  • Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
  • Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
  • Booked through a travel site? Check your voucher for what's included.

Here to help

Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.

We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.

Why rent with Green Motion

Skrevet av virksomheten

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Kontaktopplysninger

  • Green Motion Bristol Airport, The Old Forge, Bridgwater Road, BS40 9UR, Lulsgate, Bristol, Storbritannia

  • 0117 959 5700

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

4,1

Bra

TrustScore 4 av 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Alle anmeldelser

(16)

4 199 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Kunde ha varit fem stjärnor

Bra, fin och städad bil. Trevlig personal. Inga problem vid inlämning av bilen.
Oklart var och hur man hämtas upp på flygplatsen. Van märkt med annat namn än Green Motion, vilket inte underlättade.
kostnaden för att hantera en fortkörningsböter var orimligt hög ca 800 SEK, för att meddela mig och meddela Polisen om min adress. Bötesbeloppet ingick inte i den höga summan.

14. oktober 2026
Vurdert til 5 av 5 stjerner

Smooth and easy rental

Excellent car, easy and friendly checkout, easy and fast drop-off, handy location.

14. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We are pleased you liked the car and found checkout friendly and easy, with a quick drop-off and a convenient Bristol location.

Vurdert til 5 av 5 stjerner

good vehicle, great staff

We received exactly the sort of vehicle we wanted - something on the smaller side rather than the "upgrade" to a large SUV that some places foisted upon us.
The staff at the location were helpful and friendly, and didn't pressure us to get more than what we'd booked.

21. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We are glad the smaller vehicle suited your needs and that the Bristol team were helpful without pressing you to change what you had booked.

Vurdert til 5 av 5 stjerner

Es lief alles wunderbar schnell…

Es lief alles wunderbar schnell erledigt. Freundliche Leute an der Schalter sehr hilfreich.

12. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Vielen Dank für Ihre Bewertung. Schön, dass in Bristol alles schnell erledigt war und die Mitarbeitenden am Schalter freundlich und hilfsbereit waren.

Vurdert til 5 av 5 stjerner
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We are glad the Bristol service was efficient and worked well for you.

Vurdert til 4 av 5 stjerner
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We are glad returning the car at Bristol went smoothly.

Vurdert til 5 av 5 stjerner

Superb from start to finish- Great rental!

Superb from start to finish! Bear in mind we took FULL CDW with zero deductible. We got two FREE selections of which we took an additional driver PLUS a car of less than 6 months old.
The person who picked and dropped us to airport was very nice, friendly and jovial. Did not ask him his name but he did say working here was fun vs working at Europcar, his previous job which was a bit more “ serious” in attitude to customers.
We found him very good. Location is two mins from airport and collection and drop off was very easy and seamless.
I would highly recommend them without any hesitation.

19. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for such a detailed recommendation. We are glad collection and return at Bristol were seamless, the airport transfer colleague was friendly, and the additional driver and newer car suited your rental.

Vurdert til 5 av 5 stjerner

Die Anmeldung erfolgt reibungslos und…

Die Anmeldung erfolgt reibungslos und war sehr schnell erledigt worden. Ich freue mich endlich keine Parkplatz in Gostenhof zu finden.

12. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Vielen Dank für Ihre Bewertung. Es freut uns, dass die Anmeldung reibungslos und schnell erledigt war.

Vurdert til 5 av 5 stjerner

Recomendable

Todo correcto, tanto el coche como el personal.

14. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Gracias por su reseña. Nos alegra que tanto el coche como la atención del personal de Bristol fueran satisfactorios.

Vurdert til 5 av 5 stjerner

Everything was so easy from picking it…

Everything was so easy from picking it up to dropping it off.
The car was almost brand new, very clean inside and out.
The car was very economical.

13. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We’re glad collection and return at Bristol were easy and that the nearly new car was clean and economical.

Vurdert til 5 av 5 stjerner

Reasonable price

Reasonable price, choice of cars, helpful. Would hire from green motion again.

11. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We’re pleased you found the price reasonable, had a good choice of cars and received helpful service in Bristol. We appreciate your intention to hire from us again.

Vurdert til 1 av 5 stjerner

El intento de realizar cargos ocultos…

El intento de realizar cargos ocultos elevadisimos

13. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Entendemos su preocupación por los cargos adicionales elevados que considera ocultos. No podemos determinar desde la reseña cuáles eran ni cómo se presentaron durante la reserva. Si envía en privado a ics@cs.greenmotion.com la referencia del alquiler y la documentación de los importes, atención al cliente podrá revisar las condiciones y darle una explicación.

Vurdert til 3 av 5 stjerner

Issues to consider

Booking was a tad confusing. I wanted a car with unlimited mileage but this was not clear how to get it. Pick up was ok but no instruction offered on how to use a hybrid car. They have a fuel policy that is return as you receive; it would be easier if it was full to full. I thought I was purchasing insurance from Green Motion as this is how it seemed on the website. This was not the case and £1500 was charged to my credit card. I returned the car with no issues and a month later the payment is still showing as pending on my credit card so not very happy about this. I have emailed Green Motion but not had any response.

12. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for explaining the different parts of your Bristol rental. We hear your concerns about unclear mileage and insurance information, the lack of hybrid-car guidance, the fuel policy and the £1,500 card authorisation still showing as pending after a month. You also say you have emailed without a response. Please forward that message and your rental reference privately to ics@cs.greenmotion.com so central customer services can locate the enquiry, check the authorisation and explain the booking terms.

Vurdert til 1 av 5 stjerner

Não devolveram caução

Correu tudo bem. O único problema é que retiveram 150 libras de caução. Tudo foi devolvido sem qualquer problema no carro e passados mais de 30 dias ainda não libertaram a caução de 150 libras do meu cartão de crédito
Continuo a aguardar

12. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Obrigado por mencionar que os restantes aspetos do aluguer correram bem. Compreendemos a sua preocupação por o depósito de £150 ainda aparecer bloqueado após mais de 30 dias. Para que a nossa equipa possa verificar o estado da pré-autorização e os registos do aluguer, contacte-nos em privado através de ics@cs.greenmotion.com com a referência da reserva.

Vurdert til 5 av 5 stjerner

Great staff very helpful and easy to…

Great staff very helpful and easy to arrange and talk too .

12. oktober 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We’re pleased the Bristol team was helpful and easy to speak with while arranging your rental.

Vurdert til 5 av 5 stjerner

EMPLEADO CON EXPERIENCIA

A pesar de la dificultad con el idioma tuve la suerte de encontrar un profesional muy competente que me facilitó todos los trámites.

23. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Muchas gracias por su reseña. Nos alegra que, pese a la dificultad con el idioma, nuestro compañero en Bristol le ayudara a completar todos los trámites.

Vurdert til 5 av 5 stjerner

Reliable fast service

Fast, reliable and great team. Clean cars

24. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Thank you for your review. We’re glad the Bristol team was fast and reliable and that the cars were clean.

Vurdert til 5 av 5 stjerner

Tolle beratung!

Sehr gutes personal und das auto war auch tiptop!

19. september 2026
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Svar fra Green Motion Car and Van Rental - Green Motion Bristol Airport

Vielen Dank für Ihre Bewertung. Es freut uns, dass Sie mit unserem Personal und dem Auto in Bristol so zufrieden waren.

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