Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

About 6 hours to fully charge it indoors , the battery not hot but the cable becomes very hot, can smell the rubber

Vurdert til 5 av 5 stjerner

I bought directly from the company because I believe the warranty is longer buying from the company. My understanding is that if I bought from Amazon, I would get it in 2 days but the warranty would o... Vis mer

Vurdert til 5 av 5 stjerner

Shipping was fast and Setup was easy. Used the unit to charge all my other Solar appliances since cloudy weather here lately. Very happy with my Portable Power Station 2400W, 1843Wh LiFePO4 Solar Gene... Vis mer

Vurdert til 1 av 5 stjerner

Order placed 1/18/26, shipping label created 1/19/26. Tracking still shows label created, USPS awaiting item. I contacted customer service by email on 1/26/26 and was told to continue waiting. Today... Vis mer

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Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

44 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I bought directly from the company for the warranty

I bought directly from the company because I believe the warranty is longer buying from the company. My understanding is that if I bought from Amazon, I would get it in 2 days but the warranty would only be 90 days but if I bought from Grecell directly, it would take 5 days to get to me but the warranty would be 2 years (the cost was basically the same). Buying it and getting it had one issue; The box had a deep hole through the packaging but there was no damage to the power station. My biggest reason for giving them 5 stars is because it works so well. I work in the field, on new construction there are no electrical outlets except what we bring. This little box powers my laptop to full, multiple times on a single charge plus it charges all of our devices, for the size and cost I am impressed. Previous to the power station I was using an AC inverter from the cigarette lighter adapter the draw was a struggle for the alternator and battery. I replaced my truck battery about every other year. Between the truck batteries and the price of gas to run the engine, this will pay for itself before the warranty ends.

24. mars 2026
Vurdert til 1 av 5 stjerner

Title: $800 Battery Failed Without Ever Being Used — No Warning, No Support

I had a very disappointing experience with Grecell that I think other buyers should be aware of.
In 2023, my wife purchased one of their lithium rechargeable batteries for about $800. Due to a change in plans, we never ended up using it and stored it safely indoors. Two years later, I went to use it for the first time, and it would not charge at all. Completely dead.
When I reached out to Grecell, they immediately pointed to the expired warranty and offered no assistance whatsoever. No troubleshooting, no goodwill support—nothing.
As I looked into the issue further, I learned that this type of battery can enter a state where it won’t charge if left unused for too long and may require a “jump start” to recover. That’s a serious limitation for a product like this, and it was never disclosed at the time of purchase.
I even took the battery to a Batteries Plus store to see if they could help revive it. They told me that due to the way the unit is built, they couldn’t access the internal lithium cells, so they were unable to jump start it. So the supposed fix isn’t even realistically available to customers.
At this point, we're left with an $800 battery that has never been used and cannot be used.
This experience raises two major concerns:
A product design that allows complete failure from normal storage, without clearly warning the customer.
Customer service that offers no support or accountability once the warranty period ends, even for what appears to be a known issue
I would strongly encourage potential buyers to think carefully before purchasing. This was an expensive and frustrating lesson, and we will not buy from Grecell again.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Placed my order on Jan 18

Placed my order on Jan 18. It is now Feb 3. According to the shipping label they created on Jan 19 the order still has not been shipped. Their web sites says 1-2 day processing and it has been 16 days. Contacted them and they said it was still delayed due to weather. Shipping label is from California, I'm in Idaho....great Weather between both places.

19. januar 2026
Vurdert til 1 av 5 stjerner

Order placed 1/18/26

Order placed 1/18/26, shipping label created 1/19/26. Tracking still shows label created, USPS awaiting item. I contacted customer service by email on 1/26/26 and was told to continue waiting. Today is 2/2/26 and the USPS still has not received the item.

19. januar 2026
Vurdert til 5 av 5 stjerner

I had my T1 Pro for 18 months before it…

I had my T1 Pro for 18 months before it failed. It took some time to get a hold of someone from Grecell, but once I did they troubleshot the issue with me and honored their 24 month warranty by sending a replacement. It is nice to get great customer service. I own a few items from Grecell and they are all quality made.

3. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’m very satisfied

I received my product. I immediately plugged it in to see whether or not I would get a charge to my power station. I plugged it in. It began to charge immediately, and it did not take it very long to fully charge, therefore I am extremely happy with my purchase

30. september 2025
Vurdert til 5 av 5 stjerner

Exceptional product. Exceptional service.

I have 3 Grecell portable power stations and love all 3. They power my cpap, 3 fans, my phone, my laptop, my coffee maker and other small devices when I go "glamping". Last time I went for 3 nights and still had plenty of power left. Not only is their product great, their customer service is outstanding! I misplaced my power cord and because I had no idea which cord to replace it with, I asked for an Amazon link and they sent it! Now they sell them on their site so that's even better!. Exceptional customer service!!

29. april 2025
Vurdert til 5 av 5 stjerner

Fabulous customer support

I bought a T-1000 power station - an excellent unit but it was having issues. The customer support team could not have been more helpful. The responses were very clear, considerate, and amiable. I was very very impressed.

13. februar 2025
Anmeldelse skrevet uten oppfordring

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