The lady to whom I spoke on the telephone about cleaning and re-golding my son’s headstone was clear and informative, whilst at the same time kind and understanding. The timing and the charges were fu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super friendly service from start too finish. Nothing was any hassle what so ever. Very very pleased with the restoration of the headstone indeed, absolutely amazing work carried out.
I had been concerned for the fading lettering on my wife’s cremation stone for some time and planned to try to repaint it myself so it was a great relief to find someone to do it as I no longer live i... Vis mer
So pleased with the experience with Grave Clean. Had two family memorials cleaned. Very helpful knowledgeable staff who explained everything in detail. I would highly recommend Grave Clean. The memori... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Kontaktopplysninger
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Storbritannia
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Enestående
591 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Graveclean made a really good job of…
Graveclean made a really good job of cleaning up my Dad and Grandad's gravestone. It's 64 years old and it now looks about 4 years old! My family and I are really pleased. A great job done.
6. juli 2026
Svar fra GraveClean
Thank you for your wonderful review.
We're delighted to hear how pleased you and your family are with the results. Restoring a 64-year-old gravestone and helping it look decades younger is exactly the kind of transformation we strive to achieve, whilst treating every memorial with the care and respect it deserves.
It's fantastic to know that the work has made such a difference and that your dad and grandad's memorial can once again be enjoyed and appreciated by the family.
Thank you for choosing GraveClean and for taking the time to share your experience. Your kind words mean a great deal to the whole team.
Best wishes,
The GraveClean Team
Kudos to 'Grave Clean'
Kudos to 'Grave Clean' for a first class professional service. As promised they informed me when the clean was completed, and also provided before and after photos of their work. Thank you all at 'Grave Clean' for your excellent work. I fully recommend your services to anyone requiring this work.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your wonderful review, Tom.
We're delighted to hear that you were pleased with the service you received. Keeping our customers informed throughout the process is something we take great pride in, so it's great to know that the updates and before-and-after photographs provided reassurance and demonstrated the results of the work carried out.
Thank you for your kind words about our team and for recommending GraveClean to others. It was a privilege to restore the memorial, and we're grateful that you trusted us with such an important task.
Best wishes,
The GraveClean Team
I couldn’t recommend this company…
I couldn’t recommend this company enough they done my auntie’s headstone last week and have done an absolutely amazing job from start to finish, I would highly recommend them to anybody asking A+
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your fantastic review, Chris.
We're delighted to hear that you were pleased with the work carried out on your auntie's headstone. Providing a high standard of workmanship, together with excellent customer service from start to finish, is something we take great pride in, so it's wonderful to know that this was reflected in your experience.
Thank you for your recommendation and for taking the time to share your feedback. Comments like yours mean a great deal to the whole team, and we're thrilled that you're happy with the results.
Best wishes,
The GraveClean Team
GraveClean have done a wonderful job on…
GraveClean have done a wonderful job on our parents grave. We didn't think it would look so good again . We cannot thank you enough. Would recommend GraveClean to anyone.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your wonderful review, Ronald.
We're delighted to hear that you were so pleased with the work carried out on your parents' grave. Restoring memorials and helping families preserve these special places is something we take great pride in, so it's incredibly rewarding to hear that the transformation exceeded your expectations.
Your kind words and recommendation mean a great deal to us. Thank you for trusting GraveClean with your parents' memorial and for taking the time to share your experience.
Best wishes,
The GraveClean Team
Roy,Lynne and the team were amazing…
Roy,Lynne and the team were amazing from start to finish not only did they do a fabulous job on my mum and dads headstone , which now looks brand new, but also the communication was first class.
They showed Careful consideration and compassion throughout the process which was easy and seamless.
Many thanks I would definitely recommend .
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your wonderful review, Jane.
We're delighted to hear that you were pleased with both the restoration of your mum and dad's headstone and the service you received from the team. Knowing that the memorial now looks brand new is exactly the outcome we strive for.
We're especially grateful for your kind comments about Roy, Lynne, and the rest of the team. We understand how important these memorials are to families, so we always aim to treat every customer with care, compassion, and respect while making the process as straightforward and stress-free as possible.
Thank you for trusting GraveClean and for taking the time to share your experience. Your recommendation means a great deal to us.
Best wishes,
The GraveClean Team
Following the work by GraveClean the…
Following the work by GraveClean the stone and engraving looked as new. Very grateful to GraveClean for a superb job.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your kind review, Nick.
We're delighted to hear that you were so pleased with the results. Restoring a memorial so that the stone and engraving look as good as new is always our goal, and it's wonderful to know that the finished result met your expectations.
Thank you for placing your trust in GraveClean and allowing us to help preserve the memorial. Your feedback means a great deal to the whole team and we're grateful for your kind words.
Best wishes,
The GraveClean Team
Great service….right from the first…
Great service….right from the first call they told me all that they would do. They kept me informed even phoned to let me know when they would be doing it. Then they sent me a photo to show it had been done. So pleased with the service from the start to the finish. Well done!
15. juli 2026
Svar fra GraveClean
Thank you for your wonderful review.
We're delighted to hear that you were pleased with the service from start to finish. We believe that good communication is just as important as the work itself, so it's great to know that the updates, phone calls, and photographs helped keep you informed throughout the process.
We always strive to be clear about what we will do, keep customers updated along the way, and provide reassurance once the work has been completed, so we're thrilled that this was reflected in your experience.
Thank you for choosing GraveClean and for taking the time to share your feedback. Your kind words mean a great deal to the whole team.
Best wishes,
The GraveClean Team
A great service
The result is fabulous on the photos, I haven't seen it for real yet.
The staff were lovely, not at all pushy.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your lovely review, Kathryn.
We're delighted to hear that you've been pleased with the service you received and with the results shown in the photographs. We hope you're just as pleased when you have the opportunity to see the memorial in person.
It's also wonderful to hear your comments about the team. We always aim to provide friendly, honest advice and never put customers under any pressure, so we're glad that came across throughout your experience with us.
Thank you for choosing GraveClean and for taking the time to share your feedback. It means a great deal to the whole team.
Best wishes,
The GraveClean Team
The writing in gold was good but the…
The writing in gold was good but the headstone could have cleaned better especially the top it didn’t look any cleaner from my last visit. The quotes were not as requested and after several attempts to clarify what went wrong they do admit the quotes were confusing and want an extra £50 to go back and clean the headstone which they didn’t do. I cannot recommend this company.
8. juli 2026
Svar fra GraveClean
Hi Keith,
Thank you for your kind review.
In regards to your comment, I have looked into your order and there was no cleaning service on your booking. If you would like the stone cleaned, we can do this for £50 as a good will gesture to remove the lichen on the top, sides and base of the memorial. Please contact us in the office on 0330 043 0456.
Thank you.
excellent company,…
excellent company,nothing to much trouble.
They even email a before and after photograph when the work been done.
Just come back from the crem ,and i am very pleased .the headstone looks great and at a reasonable price.
Thank you GRAVECLEAN.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Hi Doug
Thank you for the lovely comments, it was a pleasure to restore your loved one's memorial.
Was a little apprehensive at first…
Was a little apprehensive at first after picking GraveClean randomly off the internet however from the initial contact, through to the completion of the work they have been very professional. My mom and I were very pleased with the work carried out and would highly recommend.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your wonderful review.
We completely understand the apprehension that can come with choosing a company online, especially when it involves something as important and personal as a loved one's memorial. We're therefore delighted to hear that our professionalism and communication gave you confidence throughout the process.
It's fantastic to know that both you and your mum were pleased with the completed work, and we're grateful for your recommendation.
Thank you for placing your trust in GraveClean and for taking the time to share your experience.
Best wishes,
The GraveClean Team
A professional and empathetic company…
A professional and empathetic company who understand the needs and concerns of their customers
Very reasonably priced
29. juni 2026
Svar fra GraveClean
Thank you Michael your kind words mean so much to our team.
Good communication & have seen the…
Good communication & have seen the before & after pictures as promised & all looks good.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your review, Leonard.
We're pleased to hear that you were happy with the communication throughout the process and that the before and after photographs showed the results as promised. We know how important it is for families to be kept informed, especially when they are unable to visit the memorial regularly themselves.
Thank you for placing your trust in GraveClean. We're delighted that you're pleased with the outcome and appreciate you taking the time to share your experience.
Best wishes,
The GraveClean Team
Just Fantastic
Fantastic from start to finish nothing was too much for this team. They kept me informed of how things were going on a daily basis. Which I liked as one of the family went up every other day and the improvements could be seen from the start. If I get asked I will put your name forward without a doubt.
All staff were brilliant from day one.
Thank you very much guys from
GRAVE CLEAN
26. juni 2026
Svar fra GraveClean
Thank you for your fantastic review, Dawn.
We're delighted to hear that you were happy with the service from start to finish. Keeping our customers updated throughout a project is something we take great pride in, so it's wonderful to know that the regular communication and visible progress gave you confidence in the work being carried out.
It means a lot to hear that you could see the improvements from the very beginning and that our team made such a positive impression.
We always strive to provide the highest level of care,
professionalism, and customer service, so your kind words are greatly appreciated.
Thank you for your recommendation and for placing your trust in us. It was a pleasure to help, and we're thrilled that we could achieve a result that you and your family are pleased with.
Best wishes,
The GraveClean Team
Extremely helpful throughout the…
Extremely helpful throughout the process, I was liaising on behalf of my mother-in-Law, and we were both kept up to date with everything that happened. Prices were outlined clearly.
The outcome of the grave plaque was extremely well done and we were very happy with everything. Thank you very much.
25. juni 2026
Svar fra GraveClean
Thank you for your lovely review, Vicki.
We're delighted to hear that both you and your mother-in-law were happy with the service you received. We understand how important it is to keep families informed throughout the process, so it's great to know that our communication and clear pricing gave you confidence every step of the way.
We're also pleased that you were happy with the finished grave plaque. Our team takes great pride in delivering work of a high standard and helping families preserve the memory of their loved ones.
Thank you for choosing GraveClean and for taking the time to share your experience. Your kind words are greatly appreciated by the whole team.
Best wishes,
The GraveClean Team
Supportive and professional
They were very supportive and sensitive, professional and kept to their timescales informing us well on progress and the completion of the work, Will use them again,
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your kind review, Charles.
We're delighted to hear that you found our team supportive, sensitive and professional throughout the process. We understand how important memorials are to families, so providing clear communication, keeping to our timescales and ensuring customers are kept informed every step of the way is something we take great pride in.
It's wonderful to know that you were pleased with both the service and the completed work, and we're especially grateful for your confidence in using us again in the future.
Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Professional and compassionate…
Professional and compassionate communication, impressive results in situ with before and after pictures given.
No hard sell, supportive conversations, that’s why we’re trusting them to complete more work on this most important memorial for us. Thank you Grave Clean.
6. juli 2026
Svar fra GraveClean
Thank you for your lovely review, Sarah.
We're delighted to hear that you found our communication both professional and compassionate, and that you were pleased with the results achieved on the memorial. We know how important it is for families to see the transformation for themselves, so we're glad the before and after photographs helped demonstrate the work carried out.
It's also wonderful to hear that you appreciated our supportive approach. We firmly believe in providing honest advice and guidance without any pressure, allowing families to make the decisions that are right for them.
Thank you for placing your trust in GraveClean, not only for this work but also for the additional restoration you have entrusted us with. It is a privilege to help care for such an important memorial, and we look forward to assisting you further.
Kind regards,
The GraveClean Team
Brilliant results
Contacted GraveClean to see what they could do with my grandparents stone as it had deteriorated badly and I'm so glad I did. There was no pressure from the initial quote and everything was easy. Communication was good and was informed when the work would be carried out and the end result is amazing! Back to how it used to be, so pleased with the transformation. Such a weight off my mind. Thank you!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your fantastic review, Richard.
We're delighted to hear that you chose GraveClean to restore your grandparents' memorial and that you were so pleased with the result. We understand how important these memorials are, and it's wonderful to know that we were able to help bring the stone back to how you remember it.
It's also great to hear that you found the process straightforward, with clear communication and no pressure throughout. We pride ourselves on making the experience as easy and reassuring as possible for our customers.
Thank you for your kind words and for placing your trust in GraveClean. We're thrilled that the finished result has given you such peace of mind.
Kind regards,
The GraveClean Team
Professional Service Despite Some Delays
I’m happy with the results from the after photo. I haven’t been to see it in person yet, but I’ll be visiting next week.
There were some delays, and it took two site visits to complete the re-gilding. However, the friendly staff kept me informed throughout the process, which I appreciated.
Would I use Graveclean again? Yes, I would. That said, I wasn’t keen on the lengthy delay or the fact that the work couldn’t be completed in a single visit. I was having the restoration done as a surprise for my aunt, but unfortunately she saw it before it was finished, which was a little disappointing. That said, these things happen, and now that it’s complete I’m pleased with the final result.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your thoughtful review, Alan.
We're delighted to hear that you're pleased with the final result and that our team kept you informed throughout the process. Clear communication is very important to us, so it's great to know that this was reflected in your experience.
We also appreciate your honest feedback regarding the delays and the need for a second visit to complete the re-gilding. Whilst we always strive to complete works in a single attendance wherever possible, there are occasions where additional visits are necessary to ensure the quality and longevity of the finished result. We completely understand your disappointment that this affected your plans to surprise your aunt.
That said, we're pleased that now the work is complete, you're happy with the outcome and would consider using GraveClean again in the future.
Thank you for placing your trust in us and for taking the time to share both your feedback and your experience.
Kind regards,
The GraveClean Team
Highly recommend Graveclean
The customer service was amazing everyone I spoke to Lynne and Roy were extremely professional and patient throughout. Lynne was very supportive and provided amazing guidance. Sam was also extremely professional. The result of my family memorial was fantastic. I was extremely happy with their service throughout. I would definitely recommend this company.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GraveClean
Thank you for your wonderful review, Jane.
We're delighted to hear how pleased you were with both the service you received and the final result of your family memorial. Providing professional, compassionate support throughout the process is incredibly important to us, so it's fantastic to know that Lynne, Roy and Sam were able to make the experience a positive one.
I'll be sure to pass on your kind comments to the team, who will be thrilled to know their guidance, patience and support were so appreciated.
Thank you for placing your trust in GraveClean and for taking the time to share your experience. Your recommendation means a great deal to us.
Kind regards,
The GraveClean Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.