Great installation of my solar panels and heat pump. Quite the task completely replacing the old heating system! Work carried out to high standard, house put back together in quick time. A few niggles... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Great installation of my solar panels and heat pump. Quite the task completely replacing the old heating system! Work carried out to high standard, house put back together in quick time. A few niggles... Vis mer
Selskapet har svart
From initial enquiry to full completion, this company is brilliant. They were helpful, explained everything in simple terms that even I could understand! Jamie and Josh were efficient hard-working po... Vis mer
Selskapet har svart
I had Grant Store install an air source heat pump, solar panels and batteries (call me Greta) earlier this year. Grant Store made multiple amendments to the quotes and were able to offer adv... Vis mer
Selskapet har svart
Seamless process from start to finish, all contractors & office staff polite, efficient & professional. Cost exactly as quoted. Fitters Jamie, Josh & Leon did a first class job & took us through the a... Vis mer
Selskapet har svart
Skrevet av virksomheten
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Well organised and inclusive installation with constant communication throughout

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Installation was performed on time and looks good. Jamie and Josh arrived at the specified time, were friendly, and explained clearly what was happening. Only difficulty was setting up the associted Foxcloud app, due to issues with the app server, not the installers.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
From start to finish, the process was smooth and professional. The team arrived on time, worked efficiently, and kept me informed at every stage. They explained how the system works making it easy to understand.
The installation itself is neat and tidy, with no mess left behind. Johnny, Sam and Spencer were our fabulous installation team.
Our scaffolders were also a fabulous team.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie and Leon arrived when they said they would, and did the work expected of them.
No issues with what they did

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
5 Star work from the scaffolders, roof lads who went the extra mile to fit more panels and installation from Jamie, Josh and Leon in Hale Village, really tidy. The rest of the team Ben, Matt, Tess and Lewis made the process really straightforward too.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Really happy with the products and install. I was kept up to date throughout the process. The installers were really nice and friendly and went out of their way to tidy the house.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Very good service at all levels. Well explained quotation process and final quality check of all work done by their contractors. Only niggle is scaffolders did not return for 10 days but when I chased they were sent that day

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie, Josh and Leon fitted an additional battery and linked it up to our existing battery. They did a very tidy job, neatly fitting the battery alongside our other battery. The job was done quickly and efficiently and the new battery was linked up to my app remotely so that I didn't need to do anything. Thanks for a great job and we are already reaping the benefits of the additional storage capacity.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack of space. They did a really good job, no mess left and no time wasting. Helpful with the app etc.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Experienced company in provision of solar panels and able to offer good advice eg on size of batteries, storage location etc.
Very friendly tradespeople / installation teams including Jamie, Josh and Leon.
The one area I would suggest for improvement is more proactive communication telling people when things are happening. It did start to feel like I was having to chase things myself in order to ensure that somebody was at home for various bits of the installation

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
So glad Grant Store fitted my solar package, everyone was professional, curtious and informative. From Ronnie who did the survey, the scaffolding guys and the guys installing the panels, who were so quick and quiet, I didn't get their names and the electricians Jamie, Leon and Josh, all did a very professional job and explained everything, finally Tessa who kept me fully informed from the very beginning even making sure I got my handover pack quite quickly. They all made it a pleasant experience, something that I was initially dreading. I'm very happy with everything, thanks everyone.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Initial discussion for quoting was great, but then what do you expect? They want your money…
After confirming install dates, the scaffolders decided to erect the scaffolding at the house across the road, causing me to get a phone call about an irate neighbour, after I’d been told I didn't need to be home. Luckily I hadn’t gone straight out so I was able to rectify the situation.
An installer was left by himself for the first two days, not entirely convinced he was actually fully qualified. Then part way through the install he declared that the scaffolding was unsafe!! The guy left on day two saying he would call that evening to confirm when he’d be back to complete. He never rang.
Took multiple calls and asking to speak to managers to get them to give me a date for coming back to finish the job.
They came back a week later and granted, they finished the install. But it is now two weeks on and I still haven’t received my handover pack despite chasing. I’ve just been fobbed off with a certificate issue and no indication of when they will provide it. Unfortunately, as a conscientious person, I paid the invoice in full by the 3 day deadline. Oh and I had to follow that up too, as they sent it out initially ‘on the wrong template’ so I had no way of actually paying it.
It also took over a week to get the scaffolding removed at the end of the job. Now that it has been removed and I can get my car back on my driveway to my charging port, I have found that my car charger no longer has any power.
I would be very wary of using Grant Store for Solar PV or battery installations. They might well be cheap but remember the age old adage, you get what you pay for!

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Installed a 2nd battery. Whole process took only about an hour and integrated seamlessly with the existing app. Now provides enough charge capacity for a full days storage and overnight charging. Very polite and helpful installers - they cleared up everything and left within an hour after checking everything was working. Equipment is very high quality and the apps provided a huge amount of information.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
All aspects of the survey and installation stages were good.
Comms from GSL office based team was particularly good around the install dates and arrangements.
All of the operatives who visited the premises were friendly and courteous.
Big shout out to electrical manager Anthony, surveyor Ronnie and electricians Josh, Jamie and Leon who all listened to what I wanted and planned and delivered a tidy installation.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
I was kept updated throughout the process. Installation went smoothly and tidily by Jamie, Leon and Josh. A issue with the inverter the following day was fixed quickly.

Svar fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.