STAY AWAY FROM THIS COMPANY
I have been trying to return 2 items for over a week. Company will not advise me on the return address. PLAIN AND SIMPLE, STAY AWAY FROM THIS COMPANY!!!
Really should be No stars.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been trying to return 2 items for over a week. Company will not advise me on the return address. PLAIN AND SIMPLE, STAY AWAY FROM THIS COMPANY!!!
Really should be No stars.
Took too long to answer my email
Been trying to return my items because for the price they should be better quality fabric. I can't get anyone to respond. They just offer discounts and when I say I don't want a discount they ignore me. Save yourself the heartache, don't buy!!
Clothing represented on line from a Miami Beach store, Grace and Anna were extremely misleading and fraudulent. They do not honor their 30 day return policy. Fabric and construction of Items are VERY misrepresented. The day I received them I tried one of 4 I purchased. Fabric was very cheap, workmanship was a poor as I have ever seen with bulging unflattering seams making Item hang awkward. It took a very long time for them to arrive. I notified them the very next day That I was very unhappy with the products. They said I could only receive 15% back contrary to their advertised 30 day return policy. This fraudulent "Company" is represented as a Miami Beach store in both labeling and imagery. DO NOT BUY FROM THIS "COMPANY!!!!" They are from China with no contact except email. I will be disputing this with my CC company and will continue until I get my money back.
Avoid at all costs.
The items were shipped were not what was advertised. It was difficult to reach the store and shipping took longer than was anticipated. The store is advertised as being in Miami, but it is clearly in China and the product was shipped from China.
DO NOT TRUST THIS COMPANY! My bank even sent me an alert about them when I ordered. Returns are strongly discouraged due toi overseas shipment. You are offered a refund of 15% instead. My other issues were: (1) The material looks like a knit or cotton blend. It isn't. It is an awful shiny satin-y material. (2) Notice you see no backs in the photos? The shirts have a single button with a elestic loop that is hard to secure. (3) The tunic was lovely in the photo, but is actually more of a smock. It has elastic under the bust so that I looked like a pregnant clown.
I have been trying to get a refund. I was within the 30 day limit. I sent pictures and was told no refunds on sale items. This was not stated online. I was offered a 15% refund and to keep the product on June 13. I responded that I would like a full refund that I am entitled to as stated within 30 days (June 17). I have nontoxic gotten a response as of today, June 23.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.