Govswift Anmeldelser 450

Scammed. Paid $132 for the forms that are free on the government website. Make sure you use a website that is .gov and not .org/.com etc. all these 5 star reviews are fake too.

One thing I find as a 75 yr old, your website is understanding. When I had a question, your person Sheila very helpful. Send me easy links to navigate and was able to move me from Manhattan to Jamaica.

All systems should be this accommodating.

I called the customer service number and was very pleased with the guidance and patients that Jennifer gave me to straighten out the problem I was having with global entry. I thank you very much

This website is a complete scam. They make you think you are paying for your passport when, in reality, you are paying to get forms you could get for free from the government's website. Unfortunately, this was the first result on a Google search, so I didn't even realize it wasn't an official US Government site. They charge over $100 just for the forms. Absolutely ridiculous.

Although it states they are not affiliated with the government - everything makes it appear they are an official site.

After they get your financial information it is too late to realize that you still need to pay for the renewal application, their fee is just to "help" you.

SCAM...Not a US goverment site for passport renewal...very misleading...made the process harder than actually going to travel.state.gov. Charged $111.12 cents for something that takes less than 10 minutes to do online for no charge.

My agent was an angel! She could not have been more patient or kind. She was most pleasant and extremely patient!
She was very nice!!!

Scam. Not government related. Chase blocked charge. Trustpilot should be ashamed to be tricked into giving high rating. Google AI confirms this site charges you for what the government gives for free.

It is unreasonable to charge $100 for forms that are free on the US government website. While there is fine print on the initial screen I landed on, nowhere during the process of filling out the form is it disclosed that this is not a government website. Also, very sensitive information was requested that is not part of a passport application. I now feel at risk for identity theft.

Ripoff--they charge you a bunch of money for you to fill out a form. The form is available on the passport website for free. After filling out the from they charge you a lot and then email the form to you.

Not worth the money and not that much help

This is not the government's site! Your money in not going towards renewing your passport but towards filling out a form you can get for free!!! Be warned. You will be paying twice as much to get or renew your passport!

They charge you over $100 to fill out forms that are available for free on the actual government website. That money does not go towards the passport renewal fee. Plus they add a step to the process because you can actually renew your passport online; they send you a PDF to mail in. They need to take "gov" out of their name since they are not affiliated with the government; they are intentionally misleading.

SCAMMERS! They disguise themselves as a government website. You pay $104 for a filled out passport application that you can now take to the US Department of State and pay $130 to get your passport.
BEWARE!!!

Govswift is a SCAM! I believed when I sent Govswift $192, I was applying for a passport. What I received for my money was a .PDF file with a passport application filled in and an Address label for where to apply with the post office. I would still need to send $130 dollars in with the application. It is a TRUE rip-off.

Called this company's customer service and spoke to Jeffrey. Actually, I have tried numerous times to get in touch with anybody in the customer service but to no avail, they're always busy, and never received a call back. But today, just my luck, I've spoken to Jeffrey when I called again and provided me with answers to my questions. He was very pleasant to talk to and actually served my needs. I wish I had spoken or made contact with him earlier or in the past. Thanks so much Jeffrey...03/26/2026

HORRIBLE COMPANY!! They do not state that the fee you pay is used to renew a passport. It’s a scam fee THEY keep and then when you print out the form, you have to pay th ACTUAL fee on top of the scam fee for the renewal. I immediately demanded a refund and received an email from “Rachael A” stating I would get the refund then another email from “Ulysses G” stating they already processed my application which is BS. They do not answer their phone nor call back. They say to reply to their email but the reply email is bogus. TOTAL SCAM!

This is a scam that makes you THINK you are on a government site. They did ABSOLUTELY NOTHING that I couldn't have done myself!!
AVOID AT ALL COSTS!!!!

Great customer service and great follow-up - so unusual these days!

Paige was very helpful and willing to help, friendly, knowledgeable. very good customer service.