Absolute gem of a find. Great offers online, top quality products and free, fast delivery (for orders over £15). Discounts for first orders available plus free products added to every order. One of my... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Prompt response to some queries about dietary needs allowed me to purchase with confidence. Delivery time in line with commitments. Minor issue with product which was rectified by three team with no q... Vis mer
The delivery was received within two days. The product was as good as expected. In this case I ordered plum and chopped tomatoes to make delicious pasta sauces. I would really recommend Gourmica for a... Vis mer
I recommend. Have used twice in the past month. First time excellent products and really fast delivery. Second time there was a delivery issue but it was handled very well - they called me an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Extraordinary Italian food selected from great producers
Kontaktopplysninger
5 St John’s Lane London, EC1M 4BH, London, Storbritannia
- hello@gourmica.co.uk
- gourmica.co.uk
4,6
Enestående
80 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolute gem of a find
Absolute gem of a find. Great offers online, top quality products and free, fast delivery (for orders over £15). Discounts for first orders available plus free products added to every order. One of my parcels was lost by DPD and it was replaced promptly with minimum fuss. If you like Italian food, please try Gourmica, you will love it. Top quality.
30. november 2023
Anmeldelse skrevet uten oppfordring
Fabulous products fantastic customer…fabulous products
Fabulous products fantastic customer service
21. november 2023
Anmeldelse skrevet uten oppfordring
Efficient and interesting products
Little gem. Sustainability is at the heart of Gourmica. Great products
15. november 2023
Anmeldelse skrevet uten oppfordring
Great products and always a quick…
Great products and always a quick delivery.
14. november 2023
Anmeldelse skrevet uten oppfordring
I was promised a free replacement for…
I was promised a free replacement for an incorrect delivery and it never came!
4. september 2022
Anmeldelse skrevet uten oppfordring
Amazing products, quick delivery!
Amazing products and very quick delivery.
I will buy it from Gourmica again for sure!
26. oktober 2022
Half the price of Amazon Swift delivery…
Half the price of Amazon Swift delivery on one of our household staples. Well done Gourmica!
19. september 2022
Excellent product and packaging
5. oktober 2022
Fast efficient service
Fast efficient service. Great quality product. Would definitely use again and would recommend this company
28. september 2022
Terrible experience!
Terrible experience!!
Had the wrong order delivered and had smashed soup inside went everywhere was dripping out the bottom of the box.
No answer when trying to contact this company I've phoned No answer sent 4 emails No answer!!!
Never use these scammers very disappointed 😞
24. september 2022
Svar fra Gourmica
We are sorry to hear that you have had problems using our service. However, when we check our records, we are unable to find your order and trace the emails and phone calls you have tried to send. Please could you provide your order reference and a phone number (hello@gourmica.co.uk) so that we can look into and resolve the matter.
Thanks
Great products and service
Great products and service. I love the marzanino tomatoes, the best. With the Pasta di Gragnano are super. Try the olives, you will love them.
6. september 2022
Fantastic service and amazing products.
I ordered some Farro ancient grain for a dish to accompany a special BBQ feast. It arrived the next day and the dish was a great success. I will definitely order more Italian food from this great web site. Fantastic Service and amazing products!
7. september 2022
My updated review. Gourmica have resolved my review amazing well!! There was an issue with the internet making it difficult for them to contact me. Wow what a great company, a most excellent service.
There was an issue when I first ordered but they rang me and it was sorted asap. My San Marzano tomatoes are first class. Well done THANKYOU.
24. august 2022
Extremely poor Company to deal with.
Extremely poor Company to deal with. I ordered a case of Coppola Datterini Tomatoes and they sent Chocolate Spread. They were then very slow to reply to my message regarding the incorrect delivery. In fairness they eventually told me to keep the Chocolate Spread and that the Tomatoes were on their way. That was two weeks ago and they still haven't arrived. Once again they have failed to respond to my messages. I have now complained to Amazon and a refund is being issued. All in all a very disappointing experience for a first time customer.
Update 12/09/2022
Gourmica have now issued a full refund and sent a free gift of EVOO as well as the tomatoes I ordered, plus a 15% discount voucher for a future purchase. They have definitely gone the extra mile to resolve/compensate me for the problems that occurred so I will be using them again in the future.
Thank you Ernesto and Gourmica.
15. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Gourmica
Dear Nigel,
We have apologised to you in writing and over the phone for the inconvenience caused, refunded you in full, and left as a compliment the products we delivered to you in error and a coupon for a 15% discount. We had hoped that this would amend the error on our side which resulted in your poor experience.
Once again we are really sorry and we will continue to make efforts to do better.
Kind Regards
Gourmica Team
Turned up on time with no damages as…
Turned up on time with no damages as well packed. All good!!
9. august 2022
Ordered few items from here
Ordered few items from here, they arrived well packaged. I was impressed by the fast delivery.
26. juli 2022
Good service
The chocolate spread containing chick peas is great and does not feel heavy.
22. juni 2022
Very quick and free delivery
Very quick delivery, ordered Sunday there Tuesday! Updated throughout. Can't see why there would be 2 "bad" reviews, but at least one of these look very dubious!
1. mai 2022
Anmeldelse skrevet uten oppfordring
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