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GO Markets Anmeldelser 

761
•
TrustScore 4 av 5

4,2

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Condizioni di trading ottime e difficili da trovare altrove. Specialmente per chi fa scalping sul forex. Assistenza ottima. Ogni interazione facile e intuitiva. Confermo 5 stelle.

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Vurdert til 2 av 5 stjerner

Un courtier qui répond bien à vos attente au début avec un investissement de 250 €. Puis il vous demande un investissement de 5000 €, bon seigneur, ils vous avancent la somme de 2500 €. J'ai refusé,... Vis mer

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Vurdert til 5 av 5 stjerner

Edukasi kurang dalam group Jitu. Perbanyak edukasi/pendidikan . Trading bareng kenapa berhenti Seharusnya sering sering trading bareng bersama anggota group. Perbanyak berikan metode trading.... Vis mer

Vurdert til 5 av 5 stjerner

Great broker. Good Spreads, good trading conditions. Very good customer service, namely Matteo. Very quick replies, explains everything well with understandable instructions in case there are some d... Vis mer

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Informasjon om virksomheten

  1. Finansinstitusjon
  2. også i
  3. Aksjemegler
  4. Gull- og sølvhandel
  5. Investeringsselskap
  6. Investeringstjeneste

Om GO Markets

Skrevet av virksomheten

GO Markets is a multi-award-winning provider and trusted leader in online Forex/CFD trading. Established in 2006, GO Markets is recognised as one of Australia’s first MT4 brokers and has since added MT5, cTrader, and TradingView to its platform suite.

GO Markets has grown into a global business, now regulated by Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Commission of Mauritius (FSC).

GO Markets offers:

  • CFD and forex trading across 2,000+ products
  • Low spreads from 0.0 pips*
  • Free expert-led webinars
  • 24/7 customer service

GO Markets aims to be the first-choice CFD broker for every level of trader. Through award-winning customer service, transparent pricing, low-latency execution, and platform stability, GO Markets is committed to bringing the best possible trading experience to its clients.

*GO Plus account only. Other charges and fees may apply.

Visit our website, www.gomarkets.com


Kontaktopplysninger

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Trade Crypto CFDs 24/7

39 crypto CFD pairs available to trade 24/7.

4,2

Bra

TrustScore 4 av 5

761 anmeldelser

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Alle anmeldelser

(761)

84 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Withdrawal of $23,649.33 Requested on April 4 Still Not Processed as of June 27

I registered with this broker having completed all standard KYC procedures, including document uploads and account verification.

On April 4, 2025, I submitted a crypto withdrawal request of $23,649.33.
Surprisingly, on April 7, I received a message requesting an additional KYC video, despite having already been fully verified at the time of account creation.

I submitted the requested video on the same day (April 7), but as of today, April 23, the status still shows as "under review," and there has been no progress on the withdrawal.

Customer support has been slow and uninformative, offering no estimated timeline or clarification for the delay.

As someone who entrusted a large amount of capital to this platform, this experience raises serious concerns about their withdrawal procedures and internal communication.

I am posting this review to share my experience transparently with others who may be considering using this broker.
If the issue is resolved reasonably, I’m open to updating this review to reflect the final outcome.

+ I requested a withdrawal on April 4, but as of June 27, it still hasn't been processed.
I haven't received a single reply to any of the multiple emails I've sent.
Customer support is often unavailable, and when they do respond, it's only to say, "We're sorry, please wait."
Despite the large amount of $23,649.33, nearly three months have passed without a withdrawal or any reasonable explanation.
There has been no effort to clearly communicate the cause of the delay to the customer.
Based on reviews, it seems such issues are more common among Korean users.
Korean users should be especially cautious when considering GoMarkets.

+As of August 1, my withdrawal is still not processed. On live chat, I am constantly told “we’re sorry, please wait a little longer,” but they never give a clear or confident answer like “your funds will definitely be withdrawn no matter what.”

I even emailed the main GoMarkets headquarters (not GoMarkets SVG) explaining the situation and requesting assistance, but their response was that they cannot intervene in this matter.

Just because “GoMarkets” has high ratings on review websites doesn’t mean you can blindly trust it. You need to carefully check which GoMarkets entity you're signing up with, and what reviews say about that entity. Otherwise, you could end up in the same situation as me. Once a problem occurs, no one will help you.

1. I asked to speak with a senior manager from the relevant department, but the request was denied.

2. When I asked how customers can be protected if a withdrawal fails, they delayed the answer for months and eventually said they couldn’t explain due to legal reasons — which means customers have no way of knowing how they’re protected, and therefore are not protected at all.

3. They have never provided a reasonable explanation about the current status or why the withdrawal is delayed.

4. Many people sign up just by seeing the GoMarkets name and high ratings, but not all GoMarkets entities are the same.

4. april 2025
Vurdert til 5 av 5 stjerner

Could not recommend more

I've been trading since 2016, I've used and get to know most brokers out there. Since what I do is scalp most of the time I always needed the best brokers with spread and commissions. I could not be happier than using GoMarkets. Also, GoMarkets made the relationship between the customers and the broker be in a completely different level I experienced before. A shout out to my account manager Klaus, who has always been in contact. I could not recommend more this broker.

16. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Markets

Thank you so much for your amazing review and for placing your trust in GO Markets!

We’re thrilled to hear that our spreads, commissions, and overall service have met your expectations, especially as a seasoned trader and scalper. It’s also fantastic to know that your experience with our client support, especially with Klavs, has made a real difference.

We’re committed to maintaining this level of service and continuously improving to support your trading journey. Your recommendation truly means a lot to us.

Wishing you continued success in the markets!

Kind regards,
GO Markets Team

Vurdert til 5 av 5 stjerner

Great customer service, instant withdrawal

Great broker. Good Spreads, good trading conditions.
Very good customer service, namely Matteo. Very quick replies, explains everything well with understandable instructions in case there are some difficulties or issues (issue was in my sphere due to my laggy internet). Very quick withdrawal, same day bank transfer (SEPA).

10. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Markets

Hi Rvffy,

Thank you so much for your 5-star review!

We're thrilled to hear that you've had a great experience with our trading conditions, spreads, and especially our customer service. Matteo will be delighted to know his support made a positive impact — we’ll be sure to pass on your kind words.

It’s also great to know your withdrawal via SEPA was processed quickly and smoothly. We’re committed to providing a fast, reliable, and supportive trading environment, and your feedback lets us know we’re on the right track.

Thanks again for choosing GO Markets!

Warm regards,
GO Markets Team

Vurdert til 2 av 5 stjerner

I have been forced to reset my passwrod…

I have been forced to reset my passwrod multiple times, and when I try to reset it using the password I believed to be the right one, the system tells me it's already been used, proving that it was the correct password.

10. april 2025
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Svar fra GO Markets

Hi Tristam,

Thank you for sharing your feedback, and we're sorry to hear about the trouble you've experienced with the password reset process.

We understand how frustrating it can be to encounter repeated login issues. While our system requires unique passwords for each reset as a security measure, we’d like to investigate this further and ensure everything is working as it should.

Please reach out to our support team at support@gomarkets.com or via live chat so we can look into this specific case and help resolve it promptly.

We appreciate your patience and the opportunity to improve your experience.

Kind regards,
GO Markets Team

Vurdert til 5 av 5 stjerner

The greatest thing about Go markets or…

The greatest thing about Go markets or should I say my account manager is the fact that a you are treated with respect and dignity... and they are always more than willing to help...

28. mars 2025
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Svar fra GO Markets

Hi Jan,

Thank you so much for your 5-star review! We're truly delighted to hear that you feel respected and supported – that’s exactly the experience we strive to deliver. We’ll be sure to pass on your kind words to your account manager and the team. If there’s ever anything more we can do for you, we’re just a message away!

Warm regards,
The GO Markets Team

Vurdert til 5 av 5 stjerner

Exceptional Support and Trustworthy Service

GO Markets has been an excellent trading platform for me. Reliable, user-friendly, and with great trading conditions. But what truly sets them apart is the quality of their support team. I’ve had the pleasure of dealing with Klavs, and I can honestly say he’s one of the most professional and trustworthy people I’ve encountered in this space. He took the time to understand my needs, provided clear guidance, and made me feel genuinely supported throughout my trading journey. It's rare to find that level of personal care in this industry. Highly recommend GO Markets, especially if you're lucky enough to work with someone like Klavs.

24. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Markets

Hi Leroy,

Thank you so much for your kind words and for taking the time to share your experience with GO Markets. We’re thrilled to hear that you’re enjoying the platform and trading conditions, but even more so that Klavs made such a positive impact on your journey.

We pride ourselves on offering not just reliable tools, but also genuine, personalised support—and it’s wonderful to know Klavs exemplified that for you. We’ll be sure to pass along your feedback to him and the team.

Thanks again for your trust and recommendation—we’re grateful to have you with us!

Kind regards,
The GO Markets Team

Vurdert til 5 av 5 stjerner

Great Company First Class Customer Service

So l have just read all the bad reviews, people need to be aware that most people leaving bad reviews only have one or two on Trustpilot, they set up accounts to leave malicious reviews, people need to be aware of this. Most of them don't understand how spreads can take you out of your stop loss, they need to research and understand margin better. l am a professional trader, been trading 12 years and l have alot of experience of brokers. l run a PAMM account on here where people connect to my account and l trade for them, l have to say l rate Go Markets very highly, their customer service is excellent, they respond to emails very quickly, being totally honest the phone service could be better, but l don't need it because they respond to emails so rapidly. My previous experience testing all the different brokers for my live trading group found out my group wanted good customer service first, followed by fast withdrawals, Go Markets say 3-5 days, of course this depends on your bank and country you live in, mine are all completed in 2 days, l like to scalp when l trade and the reason l left my previous broker who had great customer service , was they had huge problems with latency, Go Markets is very quick to enter and close trades. l use one touch trading and it is extremely quick, so for me it is a perfect for my style of trading. l have tried nearly all the major brokers in UK, none of them match the speed that Go Markets have. They are offshore now, l understand this will worry some people, but they are a huge company, second only to IC Markets, so l am very comfortable my money is safe. Spreads are possibly the most important factor for me and Go Markets have excellent spreads, especially for the NASDAQ which l trade. New traders make the mistake of trading minor currency pairs that have bad liquidly so spreads are not good, then write bad reviews when they lose money. If you look at my previous reviews l am critical of companies that l do not feel are acting in the best interest of their customers, but l have to say l have absolutely no issues with Go Markets and l would fully recommend them to beginners and novice traders, professional traders should be able to work out this is a decent company, if there was something bad to say l would tell you, but my experience is that Go Markets is the best broker out there. Trading is not easy, requires years of practice and back testing, there are no short cuts, but getting the right broker for you is the most important first step. People may think my positive review is because l am being paid or biased towards Go Markets, not the case, l really care about new traders and l don't want them to blow their money, people who know me from previous live trading groups will be able to tell you about my experiment with brokers, l tested so many, but l would put Go Markets in front of all of them. People need to learn risk management instead of writing negative reviews because they blew their account or did not understand the functions of the platform they are using. l traded with Meta trader 4 previously and had many issues especially on data releases, which l like to trade, Go Markets use Meta trader 5 and had no issues even on large data releases. So to finish, l would fully recommend you use Go Markets for your trading, but check and do your homework. Just want to give a special mention to Klavs my account manager, he is a great guy who is super efficient the speed he responds to emails is astonishing, l have experience in running successful businesses, you need people like Klavs, if a senior manager at Go Markets reads this, what ever you are paying him double it, he is the reason l continue with Go Markets, fantastic attention to detail with great customer service.

23. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Markets

Hi Mark,

Thank you so much for your detailed and thoughtful 5-star review – we truly appreciate you taking the time to share your experience with GO Markets.

We're thrilled to hear that our platform and service have met your expectations, especially given your extensive background and experience in trading. It means a great deal to us that you've chosen to run your PAMM account with us, and that you've found our spreads, execution speed, and customer support to be well-suited to your trading style.

We’re especially pleased to hear your kind words about Klavs – he’s a valued member of our team, and we’ll be sure to pass along your feedback. Recognition like this goes a long way.

Your insights into the trading industry and your advice to new traders are greatly appreciated. We agree – education, risk management, and understanding how the markets work are key to long-term trading success.

Thanks again for your continued support and trust in GO Markets. If there's ever anything more we can do to support you and your trading group, we're just an email away.

Happy trading,
The GO Markets Team

Vurdert til 3 av 5 stjerner

process

what I like most about gomarkets are the processing time, from registration, verification, withdrawal and deposit. Hands down to that.you guys doing it very well. Much appreciated. Best broker in terms what I stated above. Good job guys. I suggest to lower minimum withdrawal, I rather pay little more fee than waiting for minimum withdrawal it's a win win situation you guys happy we also happy.

20. mars 2025
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Svar fra GO Markets

Hi Kraeme,

Thank you for your feedback and for highlighting the fast processing times at GO Markets! We’re glad to hear that our efficiency in registration, verification, deposits, and withdrawals has met your expectations.

We appreciate your suggestion regarding the minimum withdrawal amount. Client feedback is important to us, and we’ll definitely share this with our team as we continually review ways to improve our services.

We’d love the opportunity to turn your experience into a 5-star one. If there's anything else we can do to enhance your trading journey, please feel free to reach out!

Best regards,
The GO Markets Team

Vurdert til 1 av 5 stjerner

Double Charged Fee on Withdrawal.

Double Charged Fee on Withdrawal.

I requested a withdrawal on my 3rd account. This will be the first time that I have withdrawn from this account. Now, there was a split withdrawal as per their regulation, where the initial deposit should be withdrawn from the primary deposit process (my debit card), and the remaining will be for bank account (same with my debit card).

Now, an agent of them, Inderan advised me to send him my bank account number, swift code and IBAN. And comply, also telling him that what I gave him is the same debit account that I have.

Came the withdrawal amount, both transactions came. First, was the profit I made, where a $25 processing fee was deducted! Now, I thought that it was the only processing fee that will deducted. But came my initial deposit that was sent to me, it also has that $25 processing fee deduction! REALLY?! That's $50 overall deduction! WTF!

This never happened to me on other broker (i.e. XM, ICMarkets), shame on your greediness and stupid regulations! You gave more burden on your clients!

Don't ever use this broker, not recommended!

11. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Markets

Hi Espinoza,

We are sorry for the frustration you've been experiencing recently. We appreciate your feedback.

Kindly allow us to explain our withdrawal terms and conditions.

GO Markets do not charge any internal fees for withdrawals; however, withdrawals to international banking institutions may be subject to bank fees from any intermediary bank involved in the transaction and may attract a receiving fee from your bank/institution.

The exchange rate may also apply to your withdrawal as we process the withdrawal in your trading account base currency instead of your bank account base currency. For example, if we send funds in USD but your bank account is in AED, your bank will convert the funds based on its exchange rate upon receipt.

We encourage clients to consider these potential fees, especially for small withdrawals. Some credit cards/banks treat funding your Account as a ‘Cash Advance’. Fees and charges are subject to change without warning. Any such fees as described above will be the responsibility of the client.

You may refer to our Withdrawal Terms and Conditions at the link below:
https://www.gomarkets.com/en/deposits-withdrawals/

If you have any further questions, feel free to contact our support team at support.mu@gomarkets.com

Best Regards,
GO Markets Team

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