This business merely exists to scam naive folks looking to have their junk removes. Charging a 20% cancellation fee when all of their scheduling is done through their automated system is a scam. Charg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The service was really great and the estimate was reasonable. I needed to get a few bulky items removed from home that was taking up space in my garage and back yard. My appointment window was accurat... Vis mer
Selskapet har svart
Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Vis mer
Booking the appointment was easy enough. I provided photos, answered specific questions and was quickly scheduled for a whole house clean out the next day. Their team arrived promptly, did a brief w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.
Kontaktopplysninger
280 Interstate N Cir SE, Suite 250, 30339, Atlanta, USA
- (844) 239-7711
- support@goloadup.com
- goloadup.com
4,2
Bra
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Beth!
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Sal!
Great service from beginning to end
Great service from beginning to end, one thing I will have to say is each time I spoke to a team member of Load Up they were kind and professional, they answered my questions without hesitation.
22. mars 2026
Svar fra LoadUp Junk Removal
Thank you for the awesome review, Rachel! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
On time and smooth
Guys showed up on time and were able to get me loaded with ease.
LoadUp will definitely be my first call when I need to get another load gone.
23. mars 2026
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Cody!
Appointment made right …
My appointment was continually set back all day, until it was finally dark. Very poor communication with the driver. As I was just moments from cancelling my credit card payment, I was finally contacted by customer service who promised first pickup the next morning. He was easy to work with, thoughtful and understanding, and just as promised, the loaders were at my house the next morning to remove my item. They were professional, polite, and were gone in less than 30 minutes. I will definitely call on them again! Thank you especially to customer service for making this right!
16. mars 2026
Svar fra LoadUp Junk Removal
Hi EMG,
Thank you for your feedback. We apologize for the initial service delays you experienced. We strive to provide timely and reliable service, and we regret that we fell short in this instance. We’re glad to hear that when the team arrived, they provided excellent service and that our customer service team was able to assist you well. We hope to have the opportunity to assist you again in the future. Thank you for contacting LoadUp!
No bells or whistles, just good work
They were on time and got it done in less than an hour. And, that involved getting heavy items from the third floor and a lot of paint cans.
23. mars 2026
Svar fra LoadUp Junk Removal
Thank you for the awesome review, Sid! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Excellent service and competitive prices
Excellent, reliable and on time service. Reasonable and competitive prices. I’ll utilize LoadUp again the next time I need them. Highly recommend this company
18. mars 2026
Svar fra LoadUp Junk Removal
Thank you for the kind review! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Removed old furniture
Arrived on time and moved the furniture out of the house appears to be easy. No damage to the furniture or the house
23. mars 2026
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Patricia!
LoadUp review
The load up people made everything go so soothly from calling and scheduling to the guys coming and doing the work. They were friendly, efficient, safe, and professional. I couldn't be happier.
16. mars 2026
Svar fra LoadUp Junk Removal
Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Antonio!
Lifesaver for my elderly parents
Loadup was so helpful in my 88 and 90 year old parent's move. They were able to lift very heavy furniture and clear out their garage and basement of belongings
23. mars 2026
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Susan!
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Mamie!
BEWARE!!!
I had an appointment with these people I made 10 days in advance. My window was between 8-12. At 12 I got a text saying they are not able to find anyone to come and pick this up. I took a day off work and sat here waiting on someone that had no intention of showing up. They text me 20 times and ask to make an appointment for the next day and here we are, the next day and nothing. NOTHING. This is how they conduct business. They make appointments and don’t show up; multiple times.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Hi Brandy,
Thank you for taking the time to share your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you experienced, as we understand how important reliable and timely service is to our customers. While we strive to deliver the highest quality of service at LoadUp, occasional delays can occur due to unforeseen circumstances, despite our best efforts to prevent them. Your time is extremely valuable to us, and we regret any disruption this may have caused. If there is anything more we can do to help resolve this issue or improve your experience, please reach out to us at support@goloadup.com. We appreciate you for reaching out to LoadUp.
Great job
Christina and her family showed up on time and were so kind and efficient! Highly recommend.
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Thank you for the awesome review, Cheryl! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Quick and Easy Couch Removal
Used LoadUp to get rid of an old couch. Easy to schedule, on time, and done fast. Couldn’t have been smoother.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Ryan!
I love that they are a local business
I love that they are a local business, they are very respectful and conscientious! I would recommend them 100% of the time! I will also use them on the future if needed! Thank you Mathew & Rhion!!
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Thank you for the kind review, Teresa! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Flat out terrible company
Flat out terrible company. Beware
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Hi Matt,
Thank you for taking the time to share your recent LoadUp experience. We strive to provide exceptional service for every customer, and it seems we may have fallen short this time. We’d greatly appreciate hearing more about your experience to understand how we can improve and make things right. Please don’t hesitate to reach out to us at Support@goloadup.com.
NO SHOW
The order was scheduled to be picked up yesterday between 8am and 12pm. They did not show to pick up the order yesterday. At 4pm I finally received communication stating they couldn't make it that day. Is 0 stars an option?
UPDATE: As requested I have contacted LoadUp "so they can find a solution to make this right". Will update here if their response/outcome is meaningful.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Hi Michelle,
Thank you for bringing this to our attention. We strive to provide timely and reliable service; however, there are rare delays that may occur beyond our control despite our best efforts. We understand your time is valuable, and we regret that we fell short of your expectations. Please reach out to us with your order number at support@goloadup.com so we can find a solution to make this right. We truly appreciate your contacting LoadUp.
Quincy and his assistant were very…
Quincy and his assistant were very efficient and friendly. The job went off without a hitch and I will definitely use go Load Up again and will recommend this company to friends and associates. Thank you.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LoadUp Junk Removal
Thank you for the kind review, Bob! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Svar fra LoadUp Junk Removal
Thank you for choosing LoadUp, Don!
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