Gold Crest Holidays Anmeldelser 

The coaches were all clearly marked & drivers I encountered were friendly and helpful. Our outbound journey was seamless and the drivers kept us updated throughout. Our journey home was filled with travel sickness and through no fault of the drivers, delays at the docks. Quick thinking from the drivers ensured we were safe and comfortable throughout our 4 hour delay. Our magical trip to Disney was made all the more magical by our kind and diligent drivers. Thanks Gold Crest, we will be sure to book with you again!

We went to 3 Christmas markets on 6th Dec ,achem,mastrich and Valkenburg . I must say that although trip was long it was really comfortable, your drivers from Thomas coaches were excellent, they went above and beyond to make trip pleasurable. Their names were Mark and Mark. Would definitely travel with you again.

We have just come back from a 5 day trip to Disneyland Paris.All I can say is thank you. The drivers were professional, funny, friendly and knowledgeable . We had plenty of comfort breaks along the way which broke the journey up nicely.When we arrived one of them went to collect every ones room keys and information while the other one unloaded the luggage . We have used gold crest before to go to Disney land Paris and would highly recommend them.We will use again in the future.

Spent weekend in Lille for flea market
Absolutely brilliant from the lovely helpful Driver Steve he was a star , the hotel was very clean and not to far from Lille
Breakfast was continental and as expected
I was a lone traveler first time with Gold crest so bit nervous but need not of worried , lots like minded travellers and we had an amazing time Will definitely recommend and book again for next year

I just wanted to say thank you on behalf of my party for a wonderful trip last weekend to Lille Antique Market.
Everything ran to schedule and was so well organised. Our two coach drivers, Shaun and Mark were wonderful, friendly and entertaining.
A great trip and a great Company. Thank you.

We recently returned from the Lille Flea Market trip, which we enjoyed.
However our main coach arrived back at Victoria coach station 5 hours early for the National Express feeder coach to Portsmouth.
We were unable to get an earlier coach as they were fully booked, and the coach station is not a very salubrious or safe place to wait.
We paid extra money to get home by train. Even then we had 13 hours of travel.
We feel Goldcrest discharged their responsibilities to their customers after they leave the main coach, and it is highly unlikely we will use them again.

I booked a trip for 4 nights 2days in disneyland paris on 30th September for Halloween only to be let down. I paid the full amount then got bad news about not enough people so we had to cut down a day short . I was promised fireworks display and drown show which I was looking forward to most. Then apparently that was cancelled cause of fashion parade. So now I paid £1000 for me and my daughter to just have one full day with no Halloween fireworks and travel home through the night the next day. And third time we have to travel 14 miles knowing I am disabled to get the coach when all the other times it's picked me up from round the corner in my area. I think this is disgusting we will be spending more time travelling than actually be there. I have asked for a refund as its there fault and they have said no so I will loose all my money. I have been with this company a few times and never experienced anything like this. I have put a deposit down for Easter too I am debating to go as this experience has been terrible. Make sure you find out everything this company deserves not to be in business if they treat there customers like this.

We got picked up at 4.30 in the morning,which was OK.The first driver was very nice,polite and helpful.We stayed on the same coach all the way through which was less hassle than changing.The second driver ,who was a an agency driver,did not introduce himself or tell us any information.Thw breaks going were not enough.Our stay at Eurodisney was great.The journey was bad from set off..We had fourty minutes to get our breakfast,which which didn't open until 7am.We had to queue up eat our breakfast and be at the coach by 7.40.This was not enough time,especially when our rooms were 10 minutes walk from where the coach was.The driver was angry we were 2 minutes late.The stops on the way back ,were a joke.We had a five minute break,no toilets, just to stretch our legs.The five minutes started as he was pulling in to the stop.As were at the back of the coach,we didn't get time to get off.The second break much later on,we were allowed 15 minutes,we were not allowed to go to the shop,there was toilets ,he said but you have to pay to use them.There was so many people using the toilet on the coach,that is began to smell.The driver was made aware of this.The last break,was when we changed drivers,and was allowed a 30 minute break.We had 3 children with us and adults.The 3rd driver was very nice,he switched on music,the first time throughout our journey,he introduced himself,and told us what time we would be arriving home.He was a breath of fresh air.He told us that,the driver was an agency driver and apologised to us.
Such a shame,we have travelled with Goldcrest many times,and have always had a great experience.Lets hope we don't have another experience like this.

We had a fantastic time with Goldcrest, everything was as expected, paperwork arrived with detailed itinerary so we knew it would be a long bus trip and a ferry crossing. Maastrict was wonderful and Andre Rieu concert out of this world. We did the optional trip to Aachen and Valkenburg and in our opinion the only thing worth seeing in Aachen is the fabulous cathedral, but Valkenburg was lovely with plenty to see and lots of good restaurants.
All in all a great trip. Our driver Andrew deserves recognition too!

I have just returned from a trip with Goldcrest to see Andre Rieu in Maastricht. Yes, it was a long journey by coach, but I knew that when we booked. However, the coach was very comfortable and the two drivers Mandy and Alan, were very efficient, helpful and friendly. Our accommodation at The Radisson Hotel at Brussels Airport was clean, modern and provided us with a very substantial breakfast each morning. The staff at the Hotel were very polite and also helpful. On the second day we had a trip to the German city of Aachen and then onto the Three Country point between Germany, Belgium and the Netherlands. After that we then drove to the Dutch town of Valkenburg where we had more free time for some sightseeing. On the day of the concert we spent the day in Maastricht before the evening concert to see Andre Rieu. Even the rain didn't spoil our enjoyment of the concert and the highlight of our trip. The next day, after a hearty breakfast and a good nights sleep, we caught our ferry at Calais at our allocated time. We arrived back at Thurrock Services at the expected times and for me it was a great experience.

I have absolutely nothing to complain about with this company. Hotel was very clean, staff friendly, fresh food, tastey and nothing was too much trouble for the staff. Everything went like clockwork, paperwork arrived on time, they provided us with all written information that we needed. We had a fantastic time in Maastricht.

Don’t touch this company. It doesn’t do what it says on the tin. I booked Andre Rieu as a birthday present for my partner. When the itinerary arrived 9 days before leaving, I realised that it was going to be a nightmare trip. They booked us into an airport hotel 2 hours away from Maastricht and it wasn’t a door to door coach trip at all but two bus changes before the main bus. I cancelled it. There was zero care when I rang to complain. Didn’t give two hoots and wouldn’t send me my tickets for Andre Rieu separately so that we could make other travel arrangements.

Not disabled friendly I took my sister on euro Disney trip by coach and cudnt believe it when I got train tickets to bring us back on it wasn’t discussed at the time of booking that the company might have to use public transport but to have a wheelchair 2 suitcases and left in the centre of London 4hrs before your train is due is diabolical so becos my sister is vulnerable I had to change the tickets at a cost £50 to get home earlier when I sent an email they didn’t want to no stay away from this company it’s disgusting not help ful at all especially Laura or paul

Travelled to Disney with Goldcrest from Hull in February, very easy and convenient way to get there. Lee our driver down to Disney was funny and informative, coach was lovely with plenty of legroom. Solo trip and it felt a very safe way to get there. Already looking at next trip

We've just returned from an amazing trip to Disneyland Paris. Our driver, Lee, was fantastic. He was super friendly and informative.
The only criticism I have is the lack of communication from the company. Once I'd paid the remainder of the payment, I didn't receive a confirmation until I'd emailed to ask for it. Also, nobody made me aware that we'd only get the travel plans until a week before departure so I was panicking that something had gone wrong.
Aside from that, we had a great holiday and made lots of lovely memories.

I booked for Andre Rieu + 2 Christmas markets & as much as I like Andre it was the addition of the markets that tipped the balance persuading me to book. The hotel was at Brussels airport which meant an extra 1.5 to 2 hours travelling each way every day to get where we were going in effect reducing the time available to see what we were supposed to be going for. In effect we never went to a traditional Christmas market, we never found any market in Aachen & in Valkenburg it had limited access because it was held in caves so we had to choose whether to eat or get tickets for the market so we ate. The entrance fee for Valkenburg was only 2 Euros so the cost would have been minimal to pre-book the entrance tickets for us even if it was added onto the bill. The hotel room was ok but the breakfast was cold & they ran out of bread on Sunday & it was not replenished for Monday either. We only had one evening meal at the hotel & it was dreadful the soup came out of the microwave & the chips were dried up & cold. When I booked it indicated that we would be stopping Near Maastricht or Valkenburg not in Belgium! Our pick up point was altered from Burnley to Blackburn, our coach drivers Martin & Adrian were lovely & very helpful (my friend called it the fun coach) but unfortunately we had to change at Medway services due to the itinerary for different days but why not allocate them to the coach we were already on because I can see no logic to the swapping round & the same happened on the way back. The concert is the only thing that went according to plan With absolutely no complaint. I have corresponded with Gold Crest since my return requesting a refund because the trip was misrepresented, when I booked Andre & the markets were included not as I later saw the holiday was a lot cheaper & the markets were an optional extra - they are saying that is my fault we didn't get to a market & offered a 5% discount on a future holiday but if they think that I will ever travel with them again they must be crazy.

Fantastic break away. Drivers were brilliant, very helpful and made good time despite horrendous weather conditions. Felt safe throughout and would most certainly travel again.

Just want to say a huge thankyou to gold crest company, we just came back from a trip to Disneyland me and my son loved it we had the best few days ever, it was a long journey amd very early start but the coach drivers were good with us kepted us up to date with everything, we did get delayed going over as the cancelled a ferry but we got off coach and went 2 the sevices, we had films on coach drinks were also available to, the sequoia Lodge was lovely to stsy at would defo recommend there if going, overall experience was fab thankyou again would defo book again with u all

Would like to give 5 stars to Simon and Sammie who was our driver and guide for our Disneyland Paris trip over New Year. They were amazing, put us first and nothing was too much trouble

Just returned from short holiday with Gold Crest. First and last time.Firstly my pickup point was changed just before holiday.This incurred an exra £50 in taxi fares for me to and from pickup& dropoff .I found out at least half a doz people from all north and south had their pick up points all changed too. So the conclusion is, as they cover a massive area from north to south pick up points.they lure people in to book ,stating local pick ups. then change it at last min when youve paid for holiday.Two ladies had taxi fares of £130 to pay This is I gathered normal practice for this company. Tarvelled down from midlands to kent never offered us a tea or coffee onboard coach.We changed coaches in Kent All the way to ferry and beyond, no offer onboard coach of tea or coffee ,Was told no milk onboard. The sense of humour of the one staff members was questionable.bordered on downright rudeness.No help offered to elderly some diabled customers getting down their steep coach steps.. I will never book with this company again. Their two staff onboard were unprofessional. one chap never changed his tardy clothing in all four days we were away.No uniforms present at all.Shoddy service. I have travelled on coaches a lot, this was worst service i have encountered. We travelled onboard for hours at a time, no proper information given. we had to prize info about pickup times etc from staff. Often vague reply. NO refreshments only water ,pop which had to be asked for ..i think he just couldnt be bothered to come down the coach and ask each individual if they needed a drink.Rubbish service.. If youre thinking of booking with this company be prepared for change of pick up and drop off. and rubbish service.