Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Fleece lined hoodie not as described & photographed. Thin T-shirt type material with no lining. 2 jerseys were OK. Advertise free returns & full refunds So for been offered £6 credit note for £17.99 c... Vis mer

Vurdert til 1 av 5 stjerner

Goods are poor quality. I have been trying to return two items bought since the 5th March. I have contacted customer services several times. They just send the same response out every time stating you... Vis mer

Vurdert til 1 av 5 stjerner

This company advertises goods as inflated prices then claims discounts of 78%. Goods are overpriced compared to other sites. Orders take over two weeks to come and when they arrive goods not worth the... Vis mer

Vurdert til 3 av 5 stjerner

The watch looks good, but the watch face has sharp edges, and the metal watch band also has cheap, sharp edges with a poor finish. The watch is easy to navigate and impressive in that aspect. However,... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

27 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Cabin makeover in an afternoon

put two coats on the kitchen shelves already, dries just like what's shown. the jar feels heavier than stuff I got from a supermarket, real dense. did not spill, lid snaps tight. grabbed the darker espresso shade, next project will go lighter.

3. april 2026
Vurdert til 3 av 5 stjerner

Good looking watch, but watch face…

The watch looks good, but the watch face has sharp edges, and the metal watch band also has cheap, sharp edges with a poor finish. The watch is easy to navigate and impressive in that aspect. However, the packaging was not as shown in the advertisement. I hope this helps; it's an honest review.

5. februar 2026
Vurdert til 1 av 5 stjerner

Missing delivery

I ordered 2 pairs of jeans a month ago cost £40.69 code #GUP31873 I was told they had been delivered if they were then not to me.Not only that they said they had been delivered by DPD when in fact Evri were delivering it for me and they admitted they had lost them in one of their delivery hubs.
I have sent several emails but I dont get an answer to any.
Even Evri have stopped speaking to me DPD dont recognise the delivery code provided by goeasy.

15. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@goeasyup.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Vurdert til 1 av 5 stjerner

I never received any paint I ordered…

I never received any paint I ordered black and grey I have sent emails for a refund or for the paint to be sent but still not heard from anyone
I’m a old lady of 72 and I cannot afford to to lose money like this
And I cannot afford to take anyone to court
Regards Patricia Liddell

6. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@goeasyup.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Vurdert til 1 av 5 stjerner

Still waiting for my mascara to arrive…

Still waiting for my mascara to arrive months after I ordered it ! When I emailed to ask where my order is they said they can't find the tracking details!!
Do not order from here.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Vurdert til 1 av 5 stjerner

THIEVES!!!!RUBBISH DISHONEST COMPANYhave your…

TOLD ME THEY WOULD GIVE ME A REFUND BUT THAT HAPPENED!!!!YOU SENT THE WRONG ITEM,WHAT SHOULD HAVE BEEN AN EASY REFUND YOUREFUSED TO DO ANYTHING AND WHEN YOU TREAT CUSTOMERS THIS WAY,THIS IS THE RESULT!I WANT TO GET A REFUND BEFORE I AMEND MY REVIEW!!!Disgusting company once they have your money they dont care!i ordered a mascara,it took weeks to come and when i received the parcel they had sent me 5 damaged primers!!!i contacted them to say i wanted to send the contents back for a refund after dozens of emails they offered a refund but it wasnt the full amount,they even said i could sell the contents to my friends of family to get money!!!that was shocking!i will not give up until i get my refund and expose this chinese company!!iI HAVE JUST RECEIVED A REPLY TO MY TEVIEW AND ITS THE SAME STANDARD LETTER THEY HAVE SENT ME SO I DONT WANT emails i WANT MY REFUND!!!

15. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Vurdert til 1 av 5 stjerner

Buyers Beware

I received an item described as a "Cooling" blanket which when it arrived was 100% polyester and looked like the kind of sheet you'd get back in the 1970's. This was supposedly half price, originally £50 for a single sheet! I immediately contacted this company asking for a refund as the item was not as described. After much email correspondence pointing out by uk law I was entitled to a "cooling off" period and them offering 50% refunds I raised a Paypal dispute. I was immediately offered a 100% refund BUT only if I closed the dispute! Again many emails advising me they were an "honest" company in spite of the obvious fault in their plan that if I closed the dispute I would have no way of reopening if they didn't pay up. So I escalated to paypal and have today recieved an email from PayPal informing me that they were not going to support me and that this nylon rag was as per the sellers description of a "Cooling Blanket". Buyer beware, this is a Chinese company with highly inferior and flammable products that would not pass uk safety laws! I'd also rethink using PayPal as a safety net as they are clearly unsupportive when you need them

Update 29th August
Upon reading my review the company sent this response on 20th August;
Customer Service Centre (Customer Service)

Aug 20, 2025, 17:48 GMT+8

I’m Violet,【goeasyup】store Service .Sorry to bother you .

Thank you for sharing your feedback on Trustpilot.

We are sorry that your recent experience did not meet your expectations - this is clearly not the standard we strive for.

We can refund your order/reissue a new package as an apology. Your satisfaction is important to us and we are committed to improving our service.

We hope you would consider updating your Trustpilot review to reflect your current experience.

Still no refund and they sent an email on the 27th saying that I will receive a refund when I've closed my PayPal complaint which PayPal themselves closed over 2 weeks ago!

11. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a UK-based company. We first closed the dispute before issuing a refund because we would have been unsuccessful if you had opened a dispute. We assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Vurdert til 1 av 5 stjerner

This is website Scam still I did not…

This is website Scam still I did not received my items bullshit website

19. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If you have not received your order, please contact our after-sales service team. We take responsibility for every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Rubbish company who illegally steals your money

My comment is the same as other comments. WARNING do not buy from this company. Items were too big, not at all as advertised and I am unable to send them back and get a refund as they told me the international postage is too expensive. I am trying to cancel my payment at the moment as I have been left stuck with these items which I cannot wear and in fact did not order as they are a different material from what was advertised. How I wish I had never seen this scam on Facebook. What a load of rubbish, designed to trap the customer and illegally accept your money!

5. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Worst website ever ordered a outfit…

Worst website ever ordered a outfit didn't fit wanted to send it back said they don't except returns yet on their website it says different so you can imagine email after email In the end I settled for half my money back and was left with the outfit take my advice don't use this site even delivery took for ever

17. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Vurdert til 1 av 5 stjerner

Would give zero stars if possible

Would give zero stars if possible. I bought an otem barely described as a cloth melted wheelie bin. Barely fit for pyjamas. Absolutely disgusted

20. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goeasyup

Svar fra Goeasyup

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@goeasyup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Vurdert til 1 av 5 stjerner

Total scam

Total scam! Typical Chinese website. The items you actually receive are far inferior copies of the items in adverts. Impossible to try and get a refund. Shocking!
Little scammers indeed who would not encourage any return knowing that the goods are all fake.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Total scam

Total scam! Typical Chinese website. The items you actually receive are far inferior copies of the items in adverts. Impossible to try and get a refund. Shocking!

23. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don't use this company!

I ordered two dresses, the quality and colour were appalling and NOT as described. I emailed and asked to return and refund , they offered me a 20 per cent off voucher. I replied saying that I wanted details of how to return the items for a refund and received an email saying that I had accepted the voucher. I have had about nine emails in total. Absolutely rubbish!

22. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid these!

I recently purchased two dresses which were described as cotton and linen blend. Once arrived, the dresses were a horrible polyester material that looked like a shower curtain. I contacted them to return and receive a refund, the customer service is absolutely shocking. Won’t let me return the items and refused a refund, instead offered me a 20% discount on my next order! Avoid this company!

18. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Impossible to send items back

Impossible to send items back
I purchased an item and it does not fit properly. I have contacted company by e mail asking for instructions to send return item. I have had e mail back saying they have replied but I have not had a reply from them.
Do not buy from this company as its impossible to contact them after purchase.

26. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv