go-centric  Anmeldelser 

51
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I can honestly say it was one of the worst experiences of my life. They make you think it’s all gonna be glorious with the training but you wait for going live on the phones! With the Warm Home Discou... Vis mer

Vurdert til 5 av 5 stjerner

I joined the company in November 2021, I was able to work my first few weeks around the final part of my masters completion at university. My first role as an HR generalist has allowed me to mee... Vis mer

Vurdert til 5 av 5 stjerner

We had the best experience from start to finish at the premises in Glasgow the staff were amazing from front desk, IT and management. Our guests were looked after from the moment the walked in to the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We recently had the pleasure of running a UKCCF networking event at the Go-centric offices in Glasgow. From the time we walked through the door the customer experience was 5 star. freshly made coffee... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. BPO-firma

Skrevet av virksomheten

Improving Customer Experience through Service Excellence.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(51)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I Love the team at Go Centric

I Love the team at Go Centric. They have helped me professionalize my business and given me the guidance to grow my company. Nothing is too difficult for them. They are based in Glasgow and have all the great people you would want talking to your customers!

5. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

GlamourGranAnn, Thank you so much for your great comments - The team will really appreciate your kind words!

Kelly

Vurdert til 5 av 5 stjerner

Invaluable

We find Go Centric invaluable in terms of the importance to work life balance for our own employees. In terms of service we have no complaints. Staff are always ready to help.

27. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Thank you Chris, for this fantastic review. This is exactly what we strive to achieve with all our clients!

Sarah

Vurdert til 5 av 5 stjerner

I went Centric.

I have been working with G-C personally since Feb 19 and they already feel like family.
They are very responsive and proactive which is a blessing in this fast paced environment.
Its a very natural service. Not your automated 'Tranformers' voice press 1 to speak to Optimus Prime Service.
Real people who know what they are doing and are prepared to learn what they don't already know.
you can't ask for more than that!
Go-Centric, never change!

27. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

It is amazing clients like you, who work in true partnership with go-centric, that allow us to ensure we deliver the best service we possibly can. Thank you so much for taking the time to leave us the review Joseph. We are so happy you are loving the quality of the service and it's a pleasure to work with you and we look forward to many more years of working together!

Sarah

Vurdert til 4 av 5 stjerner

Friendly and professional service

Always prompt with dialogue and quick to help resolve the rare issues that do occur. Efficient service to our customers. Great partners to work with.

26. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Hi Colin,

We really appreciate the nice comments. It's always great to hear such positive feedback from our long standing partners.

Sarah

Vurdert til 5 av 5 stjerner

Having worked with go-centric for many…

Having worked with go-centric for many years. Always provide excellent customer service.

26. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Thanks for taking the time to leave such a lovely review Angela, we will pass your feedback on to all the team.

Vurdert til 5 av 5 stjerner

The Royal College of Midwives and Go-Centric

The RCM has worked closely with Go-Centric since it took over responsibility for RCM Connect. They are responsive to our needs, with innovative ideas to strengthen the relationship we have with our members.
They have been integral to our membership growth. It is a partnership.
Go- centric is currently providing expert support to our aspiration to deliver an exemplar communications strategy. They are also delivering a project to improve member retention in the first year of RCM membership.

25. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Thanks Denise. We really appreciate you taking the time to leave us this review.

It is great to hear how happy you are with the service and our continued partnership. I will be sure to pass your kind words to everyone involved in working on your service.

Kelly

Vurdert til 5 av 5 stjerner

We have worked with Go-Centric for a…

We have worked with Go-Centric for a few years now and can say the agents attention to detail, and response time with our customers is exceptional. The account managers are always working with us on ways to cut down costs and to improve the service.
Highly recommend.

20. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Hi Sabrina,

Thank you so much for your fantastic comments - this is great to hear! I know our team love working alongside you and your amazing team.

Here's to many more years in partnership.

Thanks
Kelly

Vurdert til 4 av 5 stjerner

Existing client - Housing Repairs

Fantastic team and always on hand to help resolve challenging situations. We would always recommend Go-Centric to other companies. They provide us with an excellent customer service and are always looking to improve relationships and develop processes.

20. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Thanks Jonny.

We will pass the kinds words on to the team who will be thrilled with your feedback.

Look forward to many more years working together.

Kelly

Vurdert til 4 av 5 stjerner

Go Centric really are customer centric.

Go Centric really are customer centric.
They have a team that consist of individuals from different backgrounds, who bring a variety of skills and experience to the table this all gets pulled together and packaged up to deliver the best service they can offer for us and our customers.

7. oktober 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Thank you so much for taking the time to leave a lovely review. We are so pleased how well the service is working for you.

Thanks Gill

Vurdert til 4 av 5 stjerner

Having a few issues using our CSI…

Having a few issues using our CSI system, however staff are responsive and very willing to help.

4. oktober 2019
Anmeldelse skrevet uten oppfordring
Logoen til go-centric

Svar fra go-centric

Hi Paul, Thank you so much for the kind words. Our development team are hard at work creating a solution for the CSI system so this will be resolved in no time! If you need anything else then just let me know.

Sarah

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv