La lampe de lecture fonctionnait bien pendant 1 an, après la batterie a comment à se décharger très vite et la lampe ne tenait plus droite. J'ai contacté le service client plusieurs fois durant la pé... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would give more than five stars! My sister in law gave my wife a neck light some time ago having bought it for herself. Soon after that the USB socket failed. Sister is in hospital so cannot find... Vis mer
This is an excellent product available right now in the market. Similar products from other companies, though cheaper lack the quality, design and finesse. It will be really great if more colour optio... Vis mer
Being rechargeable and the feature to vary not only the level of light but also the type of light (bright vs two other types) make this product OUTSTANDING! It is a little slippery on your neck with... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Ever since we saw our first sunrise illuminate the beautiful Colorado Springs, we’ve become a lighting product company that believes that light is a critical element to capturing the magic in moments. No progress was ever made in the dark, and we’re here to deliver that light to ensure that our users are always progressing. From neck lights to portable ring lights, every one of our products is designed to provide light in a way that’s simple and convenient. At Glocusent, we refer to three core principles; glory, focus, and moments.
Kontaktopplysninger
1624 Market Street ste 226#79525 denver,, 80202, Colorado, USA
- info@glocusent.com
- glocusent.com
4,4
Enestående
289 anmeldelser
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Svar fra Glocusent
Hi Andrew,
Thank you very much for your feedback.
I just checked your order, and it seems your order was placed by 26th January, and our team fulfilled your order by 28th January with USPS.
The tracking is currently showing as arrived at Post officer on 3rd Febuary and awaiting for the delivery. The expected deliivery date is 4th Febuary.
Our team will reach out to you again with the tracking number again.
We are sorry for the inconvenience caused.
Kind regards,
Glocusent Customer Experience
Great products and excellent customer…
Great products and excellent customer service...
I am a repeat customer and on airplanes I am frequently asked by seat-mates about the reading light, where I got it, etc. I am happy to recommend Glocusent. Their customer service reps respond in minutes, not days, and react to issues and concerns. Very impressive.
1. februar 2023
Anmeldelse skrevet uten oppfordring
The neck light came promptly and is…
The neck light came promptly and is exactly as advertised. It works well and helps with crafts such as knitting etc at night. I would recommend it.
30. januar 2023
My sister is obsessed with this light
My sister is obsessed with this light, shipping was super fast and amazing quality product, couldn’t recommend more!!
25. desember 2022
Very good experience
Very good experience. Cheaper than going through a well-known marketplace.
Good products
9. januar 2023
Good device (actually best one around), support awesome!
Compared many everyhwere: Thomann, Amazon, ebay, even AliExpress and finally, after checking many evenings, chose the new stand light from Glocusent.
Well *bummer* out of stock :( Nooooooo ;D
Contacted support... Most companies would say wait until... not so here, they managed to get me two in a very short time. THANKS! <3
PS: And, yes!, it is as awesome as advertised so far. As a technical person I am very curious how long the batteries will last...
18. januar 2023
Delivery took a little longer than I'd…
Delivery took a little longer than I'd hoped, but the light is fantastic and works very well.
6. januar 2023
reading light
this reading light is probably the best purchase that i’ve ever made. it’s just so useful and comfortable
8. januar 2023
Quick no hassle shipping
3. januar 2023
Found what I needed easily on the…
Found what I needed easily on the website. Fair price for product and shipping. Arrived quickly
2. januar 2023
Quality Products & Outstanding Customer Service
I initially purchased a mini book reading light and whilst it was of excellent quality it turned out not to be suitable for me so it was returned.
I subsequently received an email from Glocusent asking why it wasn't suitable which was because I didn't like it clipped to the book and it wasn't bright enough when clipped to the head board.
At that same time I expressed my interest in the upgraded neck reading light and to my surprise I was offered that product free and it arrived just 2 days later!"
The upgraded neck reading light is excellent and perfect for my requirements; it is very comfortable to wear and with 3 colour options and 3 brightness levels it should be suitable for most situations.
The customer service provided by Lulu Peng was exceptional and far above and beyond my expectatons and I wouldn't hesitate in buying Glocusent products in the future.
4. januar 2023
Anmeldelse skrevet uten oppfordring
Great Business
Working with your team is exactly what successful business means to me.
Your dedication, and concern for your customers.
I will highly recommend Glucosent in the near future.
20. desember 2022
I can't seem to update my review. I recvd 2 lights ans gave one for a gift already and my friend was thrilled to get it!! Also you did advise me of delivery info after my first review. Thank you.
You accepted my order and you give me no information about shipping when it's coming how it's coming what's going on I don't like this being in the dark other companies let me know
5. desember 2022
Svar fra Glocusent
Hi Natalie,
Thank you very much for your feedback, and I am sincerely sorry for the confusion and inconvenience caused.
I checked your order, and it seems the system missed the tracking link when fulfilling your order, have updated your tracking information manually and you should now be able to track the tracking through the USPS link with the tracking number.
Our team will also reach out to you and see if we can assist you further in detail.
Thank you very much for being patient with us.
Kind regards,
Glocusent Customer Experience
The product was good the delivery was…
The product was good the delivery was fast it was exactly what I expected and the price was good
2. desember 2022
Have not received my order!
Have not received my order!
Challenging indeed to have a reaction pro or con!
3. desember 2022
Svar fra Glocusent
Hi Dan,
Thank you very much for your feedback. Our team will follow up with you regarding your purchase, and I am sincerely sorry for the trouble caused.
Kind regards,
Glocusent Customer Service
I still haven't received the product…
I still haven't received the product and you want me to review it??????? !!! You're customer service needs a severe overhauling.
30. november 2022
Svar fra Glocusent
Hi Dave,
thank you very much for your feedback, and I am sincerely sorry for the experience.
We looked into your order, and it seems that our team tried to inform you that the upgraded neck reading light is currently unavailable in Canada, we currently are waiting for the next shipment of gray, pink, and blue upgraded neck reading lights coming soon.
We can either switch to your order to the classic neck reading light, or process a cancellation for your order. Please kindly let me know which solution you prefer, and we will act on it immediately.
I am sincerely sorry for your negative experience again.
Kind regards,
Glocusent Customer Experience
I would buy this again!!
The website is very helpful in explaining the colors of light as well as various degrees of brightness. The neck LED reading light arrived very quickly and works exactly as described. I love it!!
25. november 2022
Je n'ai pas reçu la binne couleur.
Je n'ai pas reçu la bonne couleur.. J'attendais une lampe verte, j'ai reçu une blanche.. C'était pour un cadeau
8. november 2022
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