Glencrest The Online Cash & Carry Anmeldelser 

95
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon. Quick Google search lead me to Glencrest, 24 pack ordered yesterday... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite so... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had an issue ordering through TikTok Shop where my order was not delivered after reaching the final Evri delivery station. I’m not sure how Evri lost it at my local delivery station, as it’s very... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Superb, hassle free experience. Really quick and easy to order, with a wide variety to choose from. I’m not going to lie, I was a little sceptical of ordering at first just because I wasn’t aware of t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Brusutsalg

Skrevet av virksomheten

Glencrest the Online Cash & Carry


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(95)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Tried ordering case of irn bru 330 ml…

Tried ordering case of irn bru 330 ml glass bottles great not too bad a price 24 x £25 £1 a bottle added address total over £45 almost as much to deliver as the price of the item....Needless to say won't be using

29. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glencrest The Online Cash & Carry

Hi Stephen apologies for the issue you had with your order. We've tried to contact you using the email address you provided with the order but it has been returned undeliverable.
I can see your total order including shipping was in fact £42.14 so not sure if you were seeing something different....you mentioned over £45?
In the meantime we have a few solutions/suggestions to help if you still want to purchase Irn Bru Glass Bottles from us & if you contact customer services by email or telephone they'll be able to run through these with you.
customerservices@glencrest.co.uk
0141 579 0007 Monday to Friday 9am to 5pm
Best Regards
Customer Service Team

Vurdert til 1 av 5 stjerner

Scam

Scam, They didn't deliver my order and didn't refund.

2. august 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glencrest The Online Cash & Carry

Thank you for your feedback.

I've checked on our system but can't find any trace of any order in the name you used for this review, nor can I find any trace of any correspondence from you?

We have been in business for 23 years with many thousands of customers & several million successful orders so I'm surprised to hear your comments.

If something has gone wrong, we'll certainly put it right so perhaps you could email customerservices@glencrest.co.uk with your full name & order number & one of my colleagues will get in touch & I can guarantee any issue will be resolved.

Vurdert til 5 av 5 stjerner

Excellent delivered a large order next…

Excellent delivered a large order next day and all in perfect condition.
The price was competitive and I also received a free delivery code which saved me over £20!
Would highly recommend.

16. september 2022
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Svar fra Glencrest The Online Cash & Carry

Thank you for your review David. Much appreciated !

Vurdert til 1 av 5 stjerner

FORCES me to sign up to get to billing…

FORCES me to sign up to get to billing and shipping info, LETS ME choose Greece as my country, THEN proceeds to tell me they don't ship to Greece. What an absolute a-hole move. Just remove my country of residence from the drip-down menu then!! And DELETE my info as you have ZERO business use for it (by GDPR laws).

19. august 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glencrest The Online Cash & Carry

Hi Mr or Mrs Haze & thank you for your feedback & colourful language.
I notice from your profile that you only do 1 Star reviews so presumably not many of us out there are able to meet your expectations.

Anyway, that aside, apologies that we no longer ship to Greece but it's as a result of the difficulties in clearing goods through your customs in Greece post Brexit.

Prior to you inputting your shipping details we don't know where you're shipping address is, so there is no alternative but to complete that information before our system is able to establish whether or not it's a country we ship to.

We do not store info for any visitors to our site who haven't completed an order but for peace of mind you can email customerservices@glencrest.co.uk confirming the details you used on our site & they will verify that no information is held.

Vurdert til 5 av 5 stjerner

Outstanding Service

Outstanding Service. Ordered on Tuesday, received my goods on the Wednesday. All was in good order. Will definitely use again.

6. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great people

Great people, one of the Best.
Ordered on Saturday evening, arrived early on Tuesday morning. Exactly what I ordered with no breakages or leaks.
AMAZING.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glencrest The Online Cash & Carry

Hi George, thank you so much for your kind review....very much appreciated!!

Vurdert til 5 av 5 stjerner

What A Refreshing Experience

Found Rockstar Fully Loaded was being produced again. Ordered it online by a company who sent me the wrong product. RAGE ENSUES. See the product available on Glencrest... Ordered and crossed fingers.

Product arrived NEXT DAY, packaged beautifully. Could not be happier. Will be back many times.

Thank you!

13. februar 2022
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Svar fra Glencrest The Online Cash & Carry

Thanks for the review Thomas, much appreciated & enjoy your Rockstar!!

Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite soft drink via Glencrest. Thanks Glencrest.

9. januar 2022
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Svar fra Glencrest The Online Cash & Carry

Appreciate the review & kind comments....thanks Stevie !!

Vurdert til 5 av 5 stjerner

First time ordering few days ago great…

First time ordering few days ago great prices and fast delivery and very well packaged .. 5 star for making this mummas life easier haha thanks guys x

8. januar 2022
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Thank you so much for your review & kind words Cheryl, very much appreciated!!

Vurdert til 3 av 5 stjerner

Caution with Shelf life

Prices are reasonable, with a good range of products but i'm disappointed with the shelf life of the crisps.
A 32 pack of crisps should have longer than 5/6 weeks.
I contacted customer services, who fobbed me off.

16. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Glencrest The Online Cash & Carry

Hi Gareth sorry to hear about your disappointment with the date on the crisps on your order. I can see it was Tayto crisps which are a slight challenge as we import them from Ireland. The Wurster sauce flavour you purchased were I believe dated 22nd January 2022 so just over 6 weeks when they arrived with you 15th? They are manufactured with a maximum of 12 weeks date but in reality by the time they are warehoused, picked & shipped to us they will usually have an absolute MAXIMUM of 10 weeks. We order these every 2 weeks from Tayto who in turn only guarantee 6 weeks to us.....not ideal I agree but our choice is not stocking them.
I've spoken with our head of Customer Services who you spoke to & I'm again disappointed you feel he fobbed you off as he is a very experienced & long serving member of our team & will always be customer centric in finding a solution where he can.
If you drop an email to customerservices@glencrest.co.uk they will give you a code for a special discount on your next order, by way of an apology.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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