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Vurdert til 1 av 5 stjerner

I tried to find out if I can get the original Sonocent. I was hoping that they brought it back, after replacing it with the (supposedly better) 'Glean', which is woefully inadequate. It seems I could,... Vis mer

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I have been loving this app. It makes note taking so much easier, and if you’re not good at writing notes but still want to look back at the important bits, it allows you tell yourself where you want... Vis mer

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Vurdert til 4 av 5 stjerner

I have found Glean to be really helpful with recording lectures and also marking important areas within the recording which I can revisit later to add notes in. However I have found it disappointing t... Vis mer

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I haven't used it yet as I've been told I cant use with firefox, which I have been using for years and feels comfortable and safe and I like that it is a community-run and it gives me a voice in how... Vis mer

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Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Glean is the antidote to information overload for improved student success. Our inclusive learning technology empowers 100,000s of students with a proven note taking process. Designed for students of all abilities, Glean for Education facilitates learning across campus with a suite of tools that build 21st century skills.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

33 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

I tried to find out if I can get the…

I tried to find out if I can get the original Sonocent. I was hoping that they brought it back, after replacing it with the (supposedly better) 'Glean', which is woefully inadequate. It seems I could, but trying to buy a licence key just took me round in circles. This company just piles frustration upon frustration on willing-to-pay customers. If you REALLY have done away with the original Sonocent, and have no intention of bringing it back, PLEASE JUST MAKE THAT CLEAR!!! ______ PS: It seems that a lot of digital based businesses have been strong-armed into creating products that facilitate authoritarian surveillance. This company that did away with Sonocent (which allowed a non-cloud) desktop version to replace it with Glean was a clear indicator of this, to people intimate with InfoTech and its workings. One stark and large piece of evidence I observed was the experiences of fellow university students when they had to write their exams using "ProctorU" -- This remote examination app assumes you given it carte blanche to do whatever it wishes with your computer. Being more computer literate than my student peers, I insisted on doing my exams only on a computer that belonged to the university, in other words one which had none of my own activities on it. _____ I hope this alerts anyone reading to conduct themselves with more caution and less trust in their use of today's tech.

8. august 2024
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Svar fra Glean

Hi Harry, Thanks for the feedback and I'm sorry you struggled when trying to purchase a licence key. If you'd like some help, please email us at support@glean.co

If you'd to know more about our data and security practices you can find that information here https://glean.co/security, https://glean.co/privacy-notice

Regards,

Emma.

Vurdert til 5 av 5 stjerner

Great Note Helper

Helped take notes when it was difficult to understand instructor with tempo of their speech. Great was to validate I did not miss any concepts.

26. september 2022
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Vurdert til 5 av 5 stjerner

I am a graduate student

I am a graduate student. Chronic migraines were the issues for me but glean was a life saver. I could listen to Zoom and classes without being there at a later date. While doing assignments, I could make my own notes.

27. februar 2023
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Vurdert til 4 av 5 stjerner

Possibility

This app has made school possible for me. I can't write due to my disability so having the ability to record my classes comes to me handy.

19. september 2022
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Vurdert til 1 av 5 stjerner

The Glean/Sonocent company has lost my…

The Glean/Sonocent company has lost my trust.
It lost my trust because I had spent so much time and effort in learning, using and loving their Sonocent Notetaker, which they decided to phase out. I’d found it amazingly useful (and so did Paralegals who needed to work with audio recordings which could be imported into Sonocent Audio Notetaker for transcription).

The “upgrade” to Glean (a downgrade for me) does not allow audio files to be imported, so this company has the temerity to sell it to us as an “upgrade”. False and misleading advertising right there.

It also reminds of the wrongness of companies who create a product, sell it -- then take it away from you. A company selling a car or a bicycle wouldn’t be able to do that, so why do producers of software feel they can do it? I guess they do it because they feel they can get away with it; our laws haven’t caught up with these new technologies. Just because the law is silent on the matter, doesn’t mean you -- owners of Sonocent, Glean or whatever -- can do it.

There's a great opportunity for someone else to create something better than Glean.

UPDATE after a reply from Glean: My friend got replies after he complained by email about these very things. Nothing in the replies contained information that I now read. It sounds plausible that in-built transcription will be a new feature. Bravo! But in Glean's current form, its inability to import audio files is a deal killer.

Regarding Sonocent Audio Notetaker being available for the next two years or so, actually it will only work for one month (the inbuilt trial period). If anything can be done to actually make it available until 2024, that would be great because by then, Glean would be an even more powerful application. The Sonocent company will have won back my trust if they can enable me to continue using Audio Notetaker until Glean becomes at least equally capable for my needs. Thanks for your prompt reply

1. november 2022
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Svar fra Glean

Hi Aaron, thanks for taking the time to leave a review and I'm sorry that we've lost your trust.

Unfortunately software, such as Audio Notetaker, has an underlying cost to keep it up to date and working on new devices (unlike most physical products). Because of that. we've had to make the hard decision to end support for Audio Notetaker, so that we can focus on Glean.

We're not going to artificially stop the application from working, but after August 2024 we will stop maintaining the software. You can read more about what that means here: https://help.glean.co/article/263-individual-user-faqs

Importing audio into Glean is being worked on and should be available in a future update. For many of our users Glean will be an upgrade to their existing note taking tools. For example, most users get inbuilt transcription, the app can be used across a much wider range of devices and content is automatically synchronised between devices (and much more).

If you need any further help then please contact me at support@glean.co

Regards,
David.

Vurdert til 5 av 5 stjerner

Students Love it!

My students that I work with at the college level, love it. I recently received an email from a student who could have used this in middle school and high school with her subjects. She is already two days into her class using Glean and it has made a world of difference. This is just one story, there are a lot more.

17. juni 2022
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Svar fra Glean

Hi Tara, Thanks for the 5 stars ⭐️⭐️⭐️⭐️⭐️
It's great to hear students are loving Glean!
If you have more stories to share, then we'd love to hear them. You can share them with your CSM (Jenna) or with us at support@glean.co
Thanks, David.

Vurdert til 4 av 5 stjerner

A solid app with room to grow

Glean is a solid app that is useful for recording work meetings, speeches, and classroom lectures. The students I work with and I appreciate the ability to clean up audio after recording as well to filter out ambient classroom noise. The ability to add notes and flag sections of the audio (via emojis) is helpful for pinpointing necessary areas to return to after recording. Other features, such as the ability to add powerpoint slides or the "lightning mode" tool, help make Glean a well rounded notetaking solution. Still, there is room for this program to grow. I think it could be helpful to add more to the "task" feature to help add an organizational component to Glean, and more work could be done to combine sets of notes to make the "reading view" feature more useful. Lastly, while the Glean team is continuing to improve the mobile app, I believe that the desktop version is quickly surpassing it and the missing components become more glaring as time progresses. Still, none of these issues are enough to discourage use of the program. Ultimately, Glean provides more value to university students and professionals by helping to make these communities more accessible.

16. juni 2022
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Svar fra Glean

Thanks for the kind words Sebastian, it's great to hear about the value of Glean to you and others 😊.
We're always looking to improve Glean to make it a better note taking solution for all, so we really appreciate your feedback and have shared it with the wider team ⭐️. If you have any more ideas for how we can improve Glean, please let us know at support@glean.co.
Regards, Nicole.

Vurdert til 5 av 5 stjerner

Complete Notes Solution

I've been impressed with the software from Glean (formerly Sonocent) for the past decade. I'm in charge of finding accessible technologies for students with disabilities, and Glean has become a cornerstone of our offerings. It does an excellent job of simplifying notetaking. Students can rest assured that they can easily refer back to anything spoken in class, and the recent additions of image import and transcription round out this software. It also works well with screen reading tech, so I can recommend it to any student.

26. april 2022
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Svar fra Glean

Thank you for sharing how Glean has supported the students you work with. It's always great to hear! 😁 ⭐️

Vurdert til 2 av 5 stjerner

The app is useful to record and that's…

The app is useful to record and that's about it. There is nothing built in to transcribe the recording which makes the task of having organized notes from a 3 hour class impossible, because you think have to listen to the 3 hour recording. Some students with ADHD can't use all the limited functions, take notes, record, and be successful. I would be incredible useful if the recordings go be transcribed.

4. mars 2022
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Svar fra Glean

Thanks for the feedback, Kayla. We know transcription can be useful for some students, so it may be something we bring to all users in a future update.
Adding Labels to your audio whilst recording is a great tool to help with reviewing long classes. It means you only have to go back over the important parts! You can find some more detail on this here: https://help.glean.co/article/180-adding-labels
If there’s anything else we can help with, or any questions you have, please let us know at support@glean.co
Thanks, Nicole

Vurdert til 5 av 5 stjerner

This app has transformed the way I work…

This app has transformed the way I work and revived the final year of my degree. It directly helps with features of learning that are particularly difficult for individuals with things like dyslexia and ADHD.

3. mars 2022
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Svar fra Glean

Thanks for the 5 stars Zoe ⭐️⭐️⭐️⭐️⭐️

Vurdert til 4 av 5 stjerner

easy to use app

This app is easy to use and I love that I can add PowerPoints and pictures to my notes. My only problem is that I can’t record my screen since I have a MacBook, which I find a little annoying.

3. mars 2022
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Svar fra Glean

Thanks for the review Sue 🤩
You can record audio in Glean from a 2nd Chrome tab on Mac. Here's an article showing how to do this: https://help.glean.co/article/170-mac-chromebooks-linux-screen-recording
If you need any more support, please email me at support@glean.co
Thanks, Nicole.

Vurdert til 5 av 5 stjerner

I have been loving this app

I have been loving this app. It makes note taking so much easier, and if you’re not good at writing notes but still want to look back at the important bits, it allows you tell yourself where you want to listen or read instead of having to go through the whole thing. The conversion of speech to texts from recordings is extremely helpful and less time consuming. I’ve just started using this system and it has already improved my note taking substantially. My only critique is that they have a size limit
(File size) for the slides you upload, I have had a few instances where my slides were too big so I couldn’t upload them and had to write my notes separately.

3. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glean

Thanks for the feedback, it's great to hear how Glean has helped you!
Regarding the file size, if you convert the slides into a PDF before importing it will reduce the size. This should let you import your slides with no problems. If you do need any more help, please email me at support@glean.co. Thanks, Nicole.

Vurdert til 5 av 5 stjerner

Great!

Great app! It has helped me a lot in my classes.

3. mars 2022
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Svar fra Glean

Thank you for the 5 stars Eden!

Vurdert til 5 av 5 stjerner

Glean was very quick to respond....

Glean was very quick to respond when I reported issues. They provided facts about what was happening and advice on what to do next.

15. februar 2022
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Svar fra Glean

Josh, thank you for the five stars! ⭐️⭐️⭐️⭐️⭐️
Really happy that we could help.

Vurdert til 1 av 5 stjerner

The iPad app is inadequate and does not…

The iPad app is inadequate and does not allow you to upload slides. When contacting customer service all they told me is that you can’t upload slides on the iPad app or even the iPad web browser. Very frustrating and not helpful customer service.

29. januar 2022
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Svar fra Glean

Hi Margaret, thanks for the honest feedback. We know the mobile app is limited, and it's one of our priorities to bring the mobile experience in line with the browser version of Glean.
Unfortunately there was no other solution that I could give you; the only option is to add your slides from a computer.
If you need further help then please get back in touch with us at support@glean.co
Regards, David.
UPDATE: The Glean mobile app now supports importing PDF slides. You can find out more about that here: https://help.glean.co/article/310-glean-mobile-slides

Vurdert til 2 av 5 stjerner

Needs some work

Does not allow you to record audio if you are using headphones. Can't get Glean to record zoom with audio. Will record audio but if you are on a zoom type of meeting then you are scrolling through screens and taking notes separately so that you can watch zoom. Can't cut or delete sections of audio either. On the bright side they reach out quickly when you submit an issue. Great start but needs a lot of fine tuning.

27. januar 2022
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Svar fra Glean

Hi Annett. Thanks for the feedback.
Glean can record while you wear headphones, there's help on doing that here: https://help.glean.co/article/137-using-glean-with-headphones
The best way to use both Glean and Zoom together is to split your screen (or use a second monitor if you have one). There's help on that here: https://help.glean.co/article/165-use-split-screen
If you need further help with either of those options then please reach out again on support@glean.co and I can help.
Not being able to edit audio is a common problem, so we're hoping to bring some options in a future update. Regard, David.

Vurdert til 4 av 5 stjerner

I have found Glean to be really helpful…

I have found Glean to be really helpful with recording lectures and also marking important areas within the recording which I can revisit later to add notes in. However I have found it disappointing that you can not view or upload slides when using the Glean app. This means that I can't access my full notes when I'm on the go in uni.

27. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Glean

Hi Jennifer thank you for the 4 stars. And great to hear you're finding Glean to be helpful.
We're planning on bringing updates to the app, to bring it in line with what you see and use in the browser version. This will include being able to upload your slides (and hopefully lots more).
If you already have Events with slides aligned to your audio, then you can already view those in the app.
If you need any further help then please reach out at support@glean.co Regards, David.
UPDATE: The Glean mobile app now supports importing PDF slides. You can find out more about that here: https://help.glean.co/article/310-glean-mobile-slides

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